Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)
You and your team have been great. Particularly Edith who has been my principal line of communication. Ultimately though it’s the strong customer service and simple process, order to receipt, that make recommending Blue Streak Docs a non-issue.
B.D.
(client)
Nina/Kirsten, I want to compliment your crew on processing the files we placed with you. Their communication and follow-up has been excellent.
K.K.
(client)
Thank you for your continued work, I wanted to reach out quickly to let you know how much I greatly appreciate it. I hope that everyone there and your families have a wonderful new year.
M.G.
(vendor)
We are very satisfied with the service your company provides. Your response time is great which helps us as our clients always want a quick turnaround. Jill Hayden does a wonderful job for us. We have been sending walk-in recordings on a daily basis recently and am told this will continue. Our client needs these recorded as soon as possible. We appreciate all the hard work you do for us on a daily basis.
C.L.
(client)
Dear Ryan, it has been my pleasure to be one of your vendors. I enjoy working with you on orders for retrieval and certainly appreciate your prompt attention with responding to any and all questions that I have. You always have a positive outlook regarding BSD. Being a vendor with BSD is fun and you all make it that way. My overall experience with BSD has been positive and I hope that BSD continues to grow.
R.O.
(vendor)
Hi Nina,yes, it is always a pleasure working with Blue Streak. The work orders are always correct and if we do have any questions your team is always available to answer. We have been working with Blue Streak for many years and we look forward to many more. Thanks
M.L.
(vendor)
We have been very satisfied with your service in getting these MD doc retrievals completed in a timely fashion…..thank you very much!
K.A.
(client)
Your turn around work product is within 48 hours which is fantastic and if I request it sooner, I do get it. Thank you!
R.N.
(client)
Many thanks for this lengthy update, hope this answers the client’s question, appreciate all the extra effort for this one. You spoil our clients with your quick, detailed responses, Merry! We (and they) love you for it!!
E.A.
(client)
I must say that I am truly delighted with your service! You’re fast,accurate and very easy to work with. You will be hearing from me again. And you can be sure I’ll be mentioning your services to my colleagues.
B.T.
(client)
You are awesome Tracy. Thank you for all of your help.
S.B.
(client)
Everyone I communicate with at Blue Streak is always very nice…even when I’m not:}
A.S.
(vendor)
Good Morning Jackee. Working for Blue Streak Docs is wonderful. We’ve had no problems and the communications between the employees of Blue Streak and us has been very easy. Our emails with questions are answered right away. Your ResWare program is easy to use. We are very grateful to have you as a client and appreciate any work we receive from you. Thank You!
J.P.
(vendor)
Hi Kirsten, we are still operating and business has not dwindled despite this pandemic. We truly appreciate our relationship with you and the rest of the BSD team.
A.M.
(client)
OMG Mike – YOU ARE THE BOMB!! Thank you. That is above and beyond. And this really helps our customer too. I haven’t seen any come our way in this county yet but when the customer reached out to me and asked, I reached out to you guys. I really appreciate the info and the customer is super happy with us for providing it as well. Thank you, thank you, thank you!
M.S.
(client)
Kirsten, it will be great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.
A.R.
(client)
Just wanted to say thank you for completing the Document Retrieval Requests. You guys are great!
T.J.
(client)
I have had wonderful experience with everyone at Blue Streak Docs. The communication is great, everyone is very kind, and they all respond promptly to emails. Out of all my companies I would say you are some of the best to work with. It has been a pleasure to work with you all these years!
B.G.
(vendor)
Hey Sam, yes it was what we needed. Thank you, I believe that you are going to be our source from now on.
B.T.
(client)
You are awesome; thanks for making me look so good with our client!
T.J.
(client)
Great start! I can tell you that you already have impressed me with your turn time on these handful of orders. Just as a side note, one of my vendors takes 48 hours to simply consume the orders into production whether it is 1 or 1000.
D.H.
(client)
Hi Adlee! You are awesome in my opinion – always smiling and kind and friendly over the phone! Jaime is great – always replying and working great together, loving it! Chala is fantastic!)) Anthony is always so courteous and polite in emails.
E.W.
(vendor)
Y’all pay on time and are not too pushy, which is all I can ask for. I try and keep my turn times down but when I do have a delay you seem to understand. I am happy to work for you all and thank you for being a customer.
B.N.
(vendor)