I have been in the abstract/research business for 30 years. Blue Streak Docs quickly became one of my top companies of choice to provide my services to. They truly value not only their customers, but their vendors as well. And I greatly appreciate that! I also appreciate them having experienced title examiners. It makes my job a lot easier. Thanks Blue Streak Docs for all you do. I look forward to working with you.
J.M.
(vendor)
Justine, I just wanted to reach out and tell you how much I enjoy working with you.
I’ve been with Blue Streak Docs for quite a while now, and it seems as time passes they hire better and better people. Your knowledge and efficiency is appreciated, but even more valued is your kind and joyful personality. Sometimes you are the brightest spot in my day. I have a one client that I tolerate, several that I don’t mind and 2 that I love corresponding and working with. Of course, Blue Streak is in the top two, thanks to you and a couple of other outstanding people that I get to work with regularly. I hope you stick around for awhile and realize how you are treasured.
D.H.
(vendor)
You have made our recording experience so easy. Your pricing is quite reasonable. You are also terrific with communicating with us. We appreciate the effort you put forth with each transaction!
I.C.
(client)
Matt, don’t ever quit your job, mine depends on it. Thanks a lot, you are the BEST!
(client)
It’s great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
Thank you Kirsten. I really appreciate how quick you always reply to my emails so I can keep my clients happy with a reply to them in a timely manner!
P.S.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Please let everyone on your team know how much I appreciate all that they do for us. It makes my life a lot easier here.
T.J.
(client)
Thank you Nikky and greatly appreciate your efforts as well as Jaime’s. You ladies are AMAZING and many, many thanks.
D.G.
(client)
We were very pleased with how Blue Streak Docs handled this project. Thank you to you and your team for providing such great service!
R.A.
(client)
Jessica and Justine always express a congenial attitude. Very nice to converse with them on our morning status calls. No negativity. Quite pleasant to verify current orders or resolve issues on completed files. Everything flows smoothly. I always try to assist them with old documents or provide documents which may sit out of our coverage areas.
M.R.
(vendor)
You guys are a like a machine over there….I’m impressed!!
J.M.
(client)
Thank you Jaime! Love working with you!! 😊 You are the best as well! 😊 Have a wonderful day ! :))
W.D.
(vendor)
Oh, Jaime, you are a sweet heart. I love working with you guys.
J.P.
(client)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
Hey Kirsten, you all were an absolute pleasure! From your first call with us, to the set up and execution. Everything was flawless and we can’t wait to continue doing business with your company.
J.A.
(client)
Thank you, Nicole, for your quick response and for providing more insight. I will share the information with my team and leadership so we may plan accordingly. I appreciate your assistance and value your partnership. Have a great weekend.
P.O.
(client)
Thanks so much – we love Blue Streak, your company is always so helpful!
M.E.
(client)
Thanks for being such a great partner to me this year. I saw an uptick in my final #’s this year and I can thank you as a valued partner helping that. I am still a 3 person operation and it means a lot to me that you guys take care of me like I was placing 1,000 orders a year. I wanted to share that because there are many options out there for me and you have done a great job at a competitive cost.
A.M.
(client)
Hi Kristen, I reached out to Shira who had ordered the searches. She reported that you did a great job on the searches with excellent turn around time! So, thanks so much!
L.D.
(client)
Great response time and always ready to assist.
C.L.
(client)
Thank you Kirsten, you and Jill have already exceeded our expectations by far. We will definitely be sending more recordings your way and look forward to working with you.
L.L.
(client)
Thanks Kristen for providing such good information. Your talents never cease to amaze me!!
J.M.
(client)
Y’all pay on time and are not too pushy, which is all I can ask for. I try and keep my turn times down but when I do have a delay you seem to understand. I am happy to work for you all and thank you for being a customer.
B.N.
(vendor)
Thank you for being so detailed with your follow-through on this. I will say that your professionalism and attention is impressive. The other companies that I have dealt with could use a lesson or two from your office.
R.J.
(client)