Thank you, we love working with your company, and want to do everything that you ask of us.
R.R.
(vendor)
Keep up the good work and keep the ETA’s updated. We love working with you guys and appreciate all the hard work keeping the files moving.
N.W.
(client)
Charlotte, you are a rock star, thank you. Please let me know when you send it over, so I can push it through our QC and submit to client. Thank you!! I have an “in” with Santa, will tell him you’re on the Nice List!!
K.M.
(client)
Thank you Kirsten. I really appreciate how quick you always reply to my emails so I can keep my clients happy with a reply to them in a timely manner!
P.S.
(client)
Our business has continued to grow and we greatly appreciate your support and the team at Blue Streak. I look forward to continuing our relationship.
M.H.
(client)
Whenever I see Blue Streak Doc’s phone number pop up on my phone, I know automatically that it will be a fun conversation. Leigh Ann is very personable, charismatic, matches my mood which usually involves laughing, but yet very professional at the same time.
D.J.
(vendor)
Many thanks for the updated information. My colleagues and I depend on the great services of Blue Streak Docs, daily! The enhancements that Blue Streak make, on a regular basis, are greatly appreciated and utilized by the entire team here.
S.W.
(client)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
I really love Blue Streak’s quality. Production team will be sending more orders your way for sure. I really anticipate an increase for our orders. My team has nothing but praises.
A.H.
(client)
Your teams are so very helpful, and I love the communication!! Kirsten is very good about checking with us, and Jaime and Jackee are amazing!
K.M.
(client)
Team – Keep Up The Good Work!!!!! We are 2 weeks into the month and our 2 Owner Product is looking great at 99%! This is amazing!!!! The client is taking notice and is ecstatic about our great improvement so we don’t want to let up now. Thank you all for your hard work. Please continue to keep this product priority!
N.A.
(client)
Good Morning Tom. I forwarded your update to the client and his reply follows: “Please relate to the abstractor my personal compliment for the absolute best informative and thorough update I have ever seen.
D.F.
(client)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)
Wow – that was fast! Just sent you the order this afternoon. Thank you very much and have a nice weekend!
K.A.
(client)
Hey Nina! We are VERY happy working with you guys! To put it bluntly, we’ve had some really crappy clients in the past, but these days we are fortunate to have only good ones and you’re definitely one of those! Thanks!!!
M.G.
(vendor)
Hi Adlee! You are awesome in my opinion – always smiling and kind and friendly over the phone! Jaime is great – always replying and working great together, loving it! Chala is fantastic!)) Anthony is always so courteous and polite in emails.
E.W.
(vendor)
I just want to say THANK YOU for everything you guys do. You always go above and beyond for me and help me however you can. I really appreciate it and the service you provide.
K.B.
(client)
Hi Elaine, I just wanted to shoot you an email to let you know how thankful I am for the chance to work with Anna and to let you know how helpful she was this past week, especially since we had a TON of rushes to get out. It was a huge pleasure and relief to work with Anna. She was very professional and made sure to stay on top of all of the orders that were sent to you guys and paid great attention to any rushes I had sent to her. I honestly don’t think I had to follow up on any of them, so she definitely made my life so much easier! I really hope and look forward to the chance that I get to work with her more in the future!
B.C.
(client)
Hey Jessica, just following up on this request – which I am more than happy to do!! I really don’t even know where to begin on how grateful I am to work with you. You are a positive phone call in my sometimes very stressful day… You are very professional but also very personal when it comes to talking about the goings on each day. I have been working with Blue Streak Docs since 2007 and look forward to continuing working with the Blue Streak team for many more years to come!!
M.G.
(vendor)
Sam, love the service – will continue to use you guys!!!
J.S.
(client)
Thank you Merry. What I admire about Blue Streak is how you all work as a team. Your team is wonderful.
N.B.
(client)
Good morning BSD, hope the start to a new week is going well, a new week always presents opportunities. With that being said, I wanted to reach out and commend the team I work with and specifically Leigh Ann, she’s been great. As you surely know, this environment we operate in is crazy and very compact, timewise, and she is always going above and beyond to communicate effectively and willing to assist in any way. BSD is a preferred client of our business and Leigh Ann is a big part of that, she makes it easier. Keep it up BSD!!!
B.D.
(vendor)
Kirsten, it will be great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
Thank you, Nicole, for your quick response and for providing more insight. I will share the information with my team and leadership so we may plan accordingly. I appreciate your assistance and value your partnership. Have a great weekend.
P.O.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)