Blue Streak Docs rocks!
N.D. (client) 2019-08-17 12:36:37.000000
Blue Streak Docs provided a lower cost option that could handle large volume on a state wide level. Blue Streak Docs has also been able to handle the automated and other electronic processing needs we wanted. Although it’s a state wide service, we have very good customer support. Our requests and questions are responded to in a very timely manner. Blue Streak Docs is able to handle a large volume with good tracking and reporting of information back to us. Without Blue Streak we might not have been able to obtain all the documents we needed to conduct legal service for our clients in a timely manner. I’m not sure if there is another service that can do what Blue Streak does at a state wide level, but I’m glad I don’t have to find out.
P.K. (client) 2019-08-17 12:25:47.000000
We are very satisfied with the service your company provides. Your response time is great which helps us as our clients always want a quick turnaround. Jill Hayden does a wonderful job for us. We have been sending walk-in recordings on a daily basis recently and am told this will continue. Our client needs these recorded as soon as possible. We appreciate all the hard work you do for us on a daily basis.
C.L. (client) 2019-08-17 12:10:26.000000
Thank you Kirsten. I really appreciate how quick you always reply to my emails so I can keep my clients happy with a reply to them in a timely manner!
P.S. (client) 2019-08-17 12:27:37.000000
Good morning Amanda. I rate you guys at a 10. We have had spectacular service from you-quick turn times for the most part, great correspondence when there are delays, easy to read search reports and quick responses when we have additional requests or questions. We enjoy working with you very much!
S.T. (client) 2021-04-15 13:58:01.000000
5 Stars – Very nice people to work with!
S.S. (vendor) 2021-10-19 14:44:11.000000
OMG I love working with all of you .. I look forward to seeing all of the orders. Even though I’m in Rhode Island I feel like I am right there with all of you. If I could give a special shout out to Amanda Gallant she is amazing – I literally love her. She is so incredibly kind to deal with what an asset to have with Blue Streak. Everyone there is lovely 😊!
R.C. (vendor) 2021-10-19 14:56:10.000000
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W. (client) 2019-08-17 12:06:28.000000
Thanks Kristen for providing such good information. Your talents never cease to amaze me!!
J.M. (client) 2019-08-17 12:24:08.000000
Your teams are so very helpful, and I love the communication!! Kirsten is very good about checking with us, and Jaime and Jackee are amazing!
K.M. (client) 2020-04-27 10:54:06.000000
In the Vendor Management world, it can be a struggle to hold Vendors to the highest level of accountability while maintaining that personable touch. To encourage and not to push, to inspire excellence rather than to demand results. A good Vendor Manager is a leader of professionals, not an administrator of compliance. Too often I see companies hire individuals that do not know how to conduct title research with only a #1 goal of meeting numbers. I am happy to see BSD does not do that. Leigh Ann inspires us to do our best. She is knowledgeable, professional and works with a smile. My entire team here stands ready to follow.
R.P. (vendor) 2022-11-23 14:01:21.000000
Hi Amanda, I am treated very kindly and professionally. I appreciate how everything is well organized and clear. I can usually reach someone quickly for any questions I may have. I hope my service is satisfactory on my end. Thanks so much.
L.T. (vendor) 2021-06-22 16:06:46.000000
Our business has continued to grow and we greatly appreciate your support and the team at Blue Streak. I look forward to continuing our relationship.
M.H. (client) 2019-08-17 12:41:56.000000
Nicole, thank you so much, you have been awesome through all this (COVID-19)!
K.M. (client) 2020-03-25 12:26:15.000000
I wanted to reach out to you personally and thank you for all of your recent bulk order requests over the past several weeks, we greatly appreciate it! If there is ever anything we can do to earn more of your business here in Virginia both with daily work volumes and bulk special project orders, please let me know, we would enjoy the opportunity of further growing our company with yours. Again thank you, we truly value what we have with you guys!
B.M. (vendor) 2019-08-17 12:58:17.000000
Thank you for your continued work, I wanted to reach out quickly to let you know how much I greatly appreciate it. I hope that everyone there and your families have a wonderful new year.
M.G. (vendor) 2022-02-07 16:23:16.000000
Thank you for explaining in detail so I better know what I am doing! I’ve told Miss Eve, one of your managers, over and over how much I enjoy working with Blue Streak!! You folks rock big time! Always very willing to help me help you, understanding, efficient, etc. I wish we could steer all our other work your way!! Other companies seem nowhere near as efficient, let alone polite and understanding.
D.F. (vendor) 2019-08-17 12:56:54.000000
Good Afternoon Kirsten. The feedback was positive, very satisfied with the product and turn times. No surprise that business is increasing on your end. Great products, turn times, and service. We will think of BSD for our needs.
A.H. (client) 2019-08-17 12:14:09.000000
I have worked with BSD for several years. I have dealt with many people at BSD and have enjoyed speaking with each of them. Leigh Ann has been amazing. When I have questions, she always responds immediately. When I have spoken to her on the phone, it’s like speaking to a close friend. She is a rock star. I always enjoy dealing with her and look forward to continuing to do business with BSD for years to come.
J.H. (vendor) 2022-11-23 14:06:09.000000
You are the best. We love working with you.
N.B. (client) 2019-08-17 12:17:34.000000
You were very responsive and took care of our request in a timely manner. You provided a reasonable quote since the request was out of the ordinary, which we appreciated.
K.F. (client) 2023-07-19 14:39:44.000000
I am really happy with Blue Streak from a process perspective. They have been keeping up with their ETA’s and updates. The have had minimal escalations of their orders.
N.A. (client) 2021-10-19 14:48:48.000000
I have been working with Blue Streak Docs for many years. The people that work there are always extremely helpful and understanding and have become good friends and work colleagues. I have been working Justine and her team for the last few months and can’t say enough how awesome they are. They keep me up to date on files, they answer back my questions quickly and efficiently. Justine has been a great contact to have with Blue Streak! She usually is my first call in the morning with a bright and cherry attitude. Thanks Justine for all you do !
D.G. (vendor) 2022-04-13 16:17:58.000000
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T. (client) 2021-07-15 14:32:36.000000
We appreciate your orders and hope to continue to receive them. Thank you for the opportunity to work with you and please let me know if you have any questions or need anything.