Good Morning Tom. I forwarded your update to the client and his reply follows: “Please relate to the abstractor my personal compliment for the absolute best informative and thorough update I have ever seen.
D.F.
(client)
We are very satisfied. With the economy the way it is (we do bankruptcy law), we don’t anticipate a slow-down.
L.G.
(client)
Hey Kirsten, you all were an absolute pleasure! From your first call with us, to the set up and execution. Everything was flawless and we can’t wait to continue doing business with your company.
J.A.
(client)
HI Amanda! Yes, you all treat us super kindly! You respond quickly whenever I need clarification on how exactly to complete an order (when a search runs into complications). Your communication is clear and top notch; it’s obvious you all know the title industry well, and that makes it easy for us to work together and get your projects completed with the excellence you desire.
G.C.
(vendor)
Thanks for checking up Kristen. Very satisfied with the service. Very quick turnaround. There was a delay, but it was communicated and immaterial. No complaints on my end.
D.H.
(client)
OMG I love working with all of you .. I look forward to seeing all of the orders. Even though I’m in Rhode Island I feel like I am right there with all of you. If I could give a special shout out to Amanda Gallant she is amazing – I literally love her. She is so incredibly kind to deal with what an asset to have with Blue Streak. Everyone there is lovely 😊!
R.C.
(vendor)
Ever have a contact in a company that you felt like you’ve known your entire life?? Leigh Ann – you have helped me handle my county’s current crisis better, calmed me down when I was about to lose it, and made me laugh just when I needed it. You’ve helped me become a better abstractor in some ways, and your patience and understand was just what I personally needed. You’re an asset to me!! And I hope to you are to BlueStreak as well!!
J.Z.
(vendor)
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W.
(client)
Hi Adrianne, thank you for the positive feedback, I rarely get that in this industry – it’s always when are we going to get it, when are we going to get it, when are we going to get it? So again thank you for taking the time.
S.M.
(vendor)
Hey Jessica, just following up on this request – which I am more than happy to do!! I really don’t even know where to begin on how grateful I am to work with you. You are a positive phone call in my sometimes very stressful day… You are very professional but also very personal when it comes to talking about the goings on each day. I have been working with Blue Streak Docs since 2007 and look forward to continuing working with the Blue Streak team for many more years to come!!
M.G.
(vendor)
Hi Naomi, It is always a pleasure to work with you and Blue Streak. Whenever I have any questions I can always count on you to respond within minutes. Your placed orders are always accurate and we don’t have to waste any time trying to locate the correct information. We have been working with Blue Streak for many years now and I’m looking for to many more years ahead. As always, we thank you for your business!!
M.S.
(vendor)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)
I am very pleased with every employee I have had interaction with. Everyone has been very helpful and pleasant. We have just begun doing business with you and have already received several copy requests. We would love to have even more. We are enjoying doing business with your company.
P.J.
(vendor)
Thank you so much for the updates, feedback, for assisting when there are problems with the documents, for the instructions. I really appreciate all the guidance you give so that I can grow at work. I wish to be a part of Blue Streak for many more years, because I want to be a part of your growth and have a stable work with you.
A.L.
(vendor)
Thank you so much for all your help; don’t know what I would do without you guys! Merry Christmas,
T.J.
(client)
It is very convenient to work with Blue Streak Docs online and very nice to work with your personnel.
H.S.
(client)
Merry you are wonderful. I wish my team worked as well as yours. You should all be commended.
N.B.
(client)
I feel that Blue Streak Docs always treats me kindly and responds in a timely manner to inquiries. I feel that the communication is always good and if ever I need more information in order to get an order completed, it is given to me. Lastly, I truly enjoy working with Blue Streak Docs and servicing you! Thanks!
R.C.
(vendor)
Many thanks for this lengthy update, hope this answers the client’s question, appreciate all the extra effort for this one. You spoil our clients with your quick, detailed responses, Merry! We (and they) love you for it!!
E.A.
(client)
You are the best. We love working with you.
N.B.
(client)
Please let everyone on your team know how much I appreciate all that they do for us. It makes my life a lot easier here.
T.J.
(client)
Y’all pay on time and are not too pushy, which is all I can ask for. I try and keep my turn times down but when I do have a delay you seem to understand. I am happy to work for you all and thank you for being a customer.
B.N.
(vendor)
Chala, thank you for keeping us updated every day. It’s appreciated much more that you know.
K.M.
(client)
I have worked with Josh for the last two months since he started earlier this year. I receive regular follow-up calls and emails regarding orders in process and he has been very friendly, easy to work with and promptly resolves any issues/fee approvals that have come about along the way. A joy to have as my vendor coordinator.
D.T.
(vendor)