Great nationwide coverage, adaptable to my needs.
E.M.
(client)
Hi Leigh Ann. I have had the opportunity to work with many vendor partners over the decade that I have been a vendor for Blue Streak Docs. During that time, I have worked with many amazing representatives. With that being said, you have shown a superior level of dedication to the success of our relationship and the support that you give to my company, as well as to me as an individual. You go above and beyond each and every day to ensure that we have everything we need to give Blue Streak Docs the best quality product. Your quick responses to questions prevent delays because we are often able to get resolution in the land records resulting in the ability to complete a search without having to return. This is a quality that is not always common with customers. Blue Streak Docs should take pride in its employee commitment to ensuring that its vendors have access to their vendor teams! It is no wonder that you earned the title of employee of the month! It is definitely well deserved!
S.P.
(vendor)
Well – I will definitely reach out to you in the future for these situations. You guys were amazingly quick.
T.C.
(client)
Hey good morning, Kirsten. I wanted to brag on Jill. We have three OH recordings which became highly escalated last week and she’s been handling them expertly. We appreciate her outstanding customer service!
M.M.
(client)
Hi Tali, Happy Monday! Thanks for your note. We so appreciate your communication and fine service.
L.M.
(client)
Hi Sam, yes everything looks good. I appreciate the quick turnaround. It was a pleasure working with your office and I will be sure to keep you in mind for future projects. Thanks and have a nice weekend.
J.M.
(client)
Great customer service, good prices, and your company is very professional.
N.T.
(client)
Thanks for the opportunity. One of the things that I value about Blue Streak Docs is the open and timely lines of communication. Additionally if we have any issues or problems with any search product we get guidance and knowledgeable clarification on how to proceed. We will always be honest about what we can or can’t do to meet your time and search guidelines.
M.B.
(vendor)
Your turn around work product is within 48 hours which is fantastic and if I request it sooner, I do get it. Thank you!
R.N.
(client)
It is very convenient to work with Blue Streak Docs online and very nice to work with your personnel.
H.S.
(client)
Joshua Rosenbaum is always a pleasure to work with. He is very kind and you can always hear the smile in his voice.
C.D.
(vendor)
You have been extremely helpful and attentive, and we thank you for this. We will definitely keep Blue Streak Docs in mind for any upcoming cases.
P.F.
(client)
My contact at Blue Streak is always HELPFUL and PROFESSIONAL.
M.W.
(client)
Thanks for taking care of this. You’re always very helpful, glad to jump in and help and we really appreciate it. We have worked with Blue Streak for years and have always had the best people to work with which makes are job so much easier.
C.S.
(vendor)
I enjoy working with you guys, everyone is really nice. I have no trouble getting paid and the only time someone contacts me is when I forget to update orders. Other than that, everything is great!
P.D.
(vendor)
Thank you Kirsten, you and Jill have already exceeded our expectations by far. We will definitely be sending more recordings your way and look forward to working with you.
L.L.
(client)
Thank you all your prompt attention and results! I will be sure to recommend your services to others! Look forward to working with you again in the future.
R.K.
(client)
FYI, tell your team good job on this.
M.B.
(client)
You are one of my favorite vendors and every time we reach out to you for ETAs or Client Escalations, you always do what is needed for us and we really appreciate it.
N.A.
(client)
We are very satisfied with the service your company provides. Your response time is great which helps us as our clients always want a quick turnaround. Jill Hayden does a wonderful job for us. We have been sending walk-in recordings on a daily basis recently and am told this will continue. Our client needs these recorded as soon as possible. We appreciate all the hard work you do for us on a daily basis.
C.L.
(client)
I have been working with Blue Streak Docs for many years. The people that work there are always extremely helpful and understanding and have become good friends and work colleagues. I have been working Justine and her team for the last few months and can’t say enough how awesome they are. They keep me up to date on files, they answer back my questions quickly and efficiently. Justine has been a great contact to have with Blue Streak! She usually is my first call in the morning with a bright and cherry attitude. Thanks Justine for all you do !
D.G.
(vendor)
I just want to say THANK YOU for everything you guys do. You always go above and beyond for me and help me however you can. I really appreciate it and the service you provide.
K.B.
(client)
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T.
(client)
Rest assured that we are completely satisfied with the way things are going. Your team is great with correcting issues we have run into and providing feedback. Through constant collaboration we have worked out all the kinks and thus the new process is moving rather smoothly. All in all we are very pleased & have no complaints!
D.D.
(client)
SLAs are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate the 100% quality & on time SLAs.
A.D.
(client)