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Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
Hi Naomi, It is always a pleasure to work with you and Blue Streak. Whenever I have any questions I can always count on you to respond within minutes. Your placed orders are always accurate and we don’t have to waste any time trying to locate the correct information. We have been working with Blue Streak for many years now and I’m looking for to many more years ahead. As always, we thank you for your business!!
All is well here, business is still very steady, we have been sending a good bit of work your way and as always we appreciate your promptness in getting it done. We are very satisfied.
Everything is good, and your company does a great job. No complaints, just compliments!
Please let everyone on your team know how much I appreciate all that they do for us. It makes my life a lot easier here.
We are very satisfied with the service your company provides. Your response time is great which helps us as our clients always want a quick turnaround. Jill Hayden does a wonderful job for us. We have been sending walk-in recordings on a daily basis recently and am told this will continue. Our client needs these recorded as soon as possible. We appreciate all the hard work you do for us on a daily basis.
I have been very pleased with Blue Streak Docs. Our business has matured to the point we are ordering fewer reports but when we need them we use Blue Streak. Thanks so much!
Dear Jaime, I love working with BSD! I tell a lot of people about BSD and the professional service that your company has to offer. You are the person that I contact the most because you always have the answer to any question that I ask you. During our telephonic conversations, you are always happy and helpful and professional and I appreciate that. Thank you, Jaime!
Thank you for being so detailed with your follow-through on this. I will say that your professionalism and attention is impressive. The other companies that I have dealt with could use a lesson or two from your office.
We were very pleased with how Blue Streak Docs handled this project. Thank you to you and your team for providing such great service!
I am very pleased with every employee I have had interaction with. Everyone has been very helpful and pleasant. We have just begun doing business with you and have already received several copy requests. We would love to have even more. We are enjoying doing business with your company.
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
You and your team have been great. Particularly Edith who has been my principal line of communication. Ultimately though it’s the strong customer service and simple process, order to receipt, that make recommending Blue Streak Docs a non-issue.
You are the best. We love working with you.
You guys are a like a machine over there….I’m impressed!!
I love you guys. Just keep up the good work.
Blue Steak Docs has been a good company to work for. Payments are timely; vendor reps are knowledgeable as to the documents/information required. E-mails are answered with the complete information provided. No problems at this end. Hopefully, this relationship will continue for some time as we have been with this company throughout its history.
Many thanks for the updated information. My colleagues and I depend on the great services of Blue Streak Docs, daily! The enhancements that Blue Streak make, on a regular basis, are greatly appreciated and utilized by the entire team here.
Your turn around work product is within 48 hours which is fantastic and if I request it sooner, I do get it. Thank you!
Hi Nina,yes, it is always a pleasure working with Blue Streak. The work orders are always correct and if we do have any questions your team is always available to answer. We have been working with Blue Streak for many years and we look forward to many more. Thanks
I love working with Blue Streak Docs. The process is very easy and smooth starting with receiving orders via email, asking questions and getting responses quickly and then uploading orders. All of the people I have contact with throughout the order process are very friendly and quite helpful. Thanks.
I enjoy working with you guys, everyone is really nice. I have no trouble getting paid and the only time someone contacts me is when I forget to update orders. Other than that, everything is great!
Hey – wanted to say thanks so much for helping out with the last round of mortgage searches. Your team is great – the research was spot-on and turnaround time speedy, as usual. Thanks again, Kirsten. You guys are great!
My contact at Blue Streak is always HELPFUL and PROFESSIONAL.
Blue Streak Docs is extremely helpful and willing to go above and beyond to please their clients, and their staff is very friendly.