Right now I have work from BSD up to my eyeballs! So happy to have all the work, especially during the pandemic. I have no complaints. I like everyone I have contact with, mostly with Amanda at this time. I think communication between us is reasonable. Too much gets in the way of work and too little causes problems for everybody. I also get paid regularly. What more could I ask for? Thank you Jackee and everyone at BSD.
T.K.
(vendor)
I just want to express my appreciation for you at Blue Streak Docs having the good sense to have hired a receptionist with such a bubbly personality. Whenever I call to discuss orders with whomever is the applicable person, Leigh Ann answers the phone and lights up my day. Not only is she a pleasure to talk to, even though it’s a brief conversation, she also comprehends the business and seems to always know where everybody is in the company and who I should talk to.
C.O.
(client)
Hi Jaime,I wanted to thank you for all the business in July. Please know that we appreciate you and your team and the awesome relationship we have. Thank you again!
B.M.
(vendor)
I have enjoyed working with BSD over the years. Everyone has always been easy to work with and always responds quickly to our requests. You provide accurate and detailed reporting for our document retrievals, title searches and walk-in recordings. If I have a concern, it is handled to our complete satisfaction. We very much appreciate all that you do for us. Thank you.
C.L.
(client)
Good Morning Tom. I forwarded your update to the client and his reply follows: “Please relate to the abstractor my personal compliment for the absolute best informative and thorough update I have ever seen.
D.F.
(client)
Again, thank you. I know the boys in my unit will continue to benefit from your service. Kirsten is the best. She is always willing to help us with whatever we need. She is valuable to Blue Streak Docs, I am sure you would agree!!
I.L.
(client)
We have worked with Blue Streak Docs for several years and have always found them to be very easy to work with and very prompt in responding to any questions that arise. The staff has remained very consistent which helps in developing good relationships between vendors and clients. We especially appreciate Ryan who has done an excellent job managing our account.
S.T.
(vendor)
Thus far I have had nothing short of a great experience with each one of your colleagues. Everyone has been very helpful and responsive and that is greatly appreciated.
K.P.
(client)
It is very convenient to work with Blue Streak Docs online and very nice to work with your personnel.
H.S.
(client)
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T.
(client)
Please let everyone on your team know how much I appreciate all that they do for us. It makes my life a lot easier here.
T.J.
(client)
We were very pleased with how Blue Streak Docs handled this project. Thank you to you and your team for providing such great service!
R.A.
(client)
In the Vendor Management world, it can be a struggle to hold Vendors to the highest level of accountability while maintaining that personable touch. To encourage and not to push, to inspire excellence rather than to demand results. A good Vendor Manager is a leader of professionals, not an administrator of compliance. Too often I see companies hire individuals that do not know how to conduct title research with only a #1 goal of meeting numbers. I am happy to see BSD does not do that. Leigh Ann inspires us to do our best. She is knowledgeable, professional and works with a smile. My entire team here stands ready to follow.
R.P.
(vendor)
We are very happy with your services. The reports are very comprehensive and the turn around time is better than any other company that I have ever used.
M.M.
(client)
I have been in the abstract/research business for 30 years. Blue Streak Docs quickly became one of my top companies of choice to provide my services to. They truly value not only their customers, but their vendors as well. And I greatly appreciate that! I also appreciate them having experienced title examiners. It makes my job a lot easier. Thanks Blue Streak Docs for all you do. I look forward to working with you.
J.M.
(vendor)
We are always happy with the responsiveness, the availability, and the courtesy with which we’re treated by the staff at Blue Streak Docs.
J.L.
(client)
I have had wonderful experience with everyone at Blue Streak Docs. The communication is great, everyone is very kind, and they all respond promptly to emails. Out of all my companies I would say you are some of the best to work with. It has been a pleasure to work with you all these years!
B.G.
(vendor)
Really, I am very happy to work with you. It is a nice experience.
A.D.
(vendor)
Hi Jaime, as for Blue Streak Docs, you guys are my most favorite client. Everyone is knowledgeable and friendly. It’s a pleasure to talk to or correspond with any of the many employees that I have interfaced with over the years we’ve been doing business together. As for Jaime Padgett. She is the one the I currently interface with most often. So I know first hand that she fits the bill re: being knowledgeable and friendly. And she is multi-faceted…she takes care of payment issues (if there are any), keeps track of all of my open orders, answers any questions that I might have about any given order. In other words, I can depend on her to have all the answers and to be personable during all interchanges. Glad to be a part of the Blue Streak family.
C.O.
(vendor)
I have had the pleasure of working with Blue Streak Docs since 2018 and I can’t say enough about the great experience it has been. The staff is incredible and in particular Justine who has been great. As a searcher, the window to obtain information can be limited by the court house so having a quick response or to clarify a request in a moment is essential. I hope to continue our business partnership for many years as this group is a joy to work with.
P.H.
(vendor)
I love you guys. Just keep up the good work.
M.A.
(client)
Thank you Nikky and greatly appreciate your efforts as well as Jaime’s. You ladies are AMAZING and many, many thanks.
D.G.
(client)
SLA’s are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate 100% quality & on SLAs.
A.R.
(client)
Sam, just wanted to say I am using your company exclusively for my searches and our deals are always a rush and you have never failed us. Your staff has been wonderful under pressure and your pricing of rush orders is very reasonable under the circumstances.
J.G.
(client)
Scott, Thank you very much for looking into this. Overall, I am more than pleased with the service Blue Streak has been providing to us. The turn times have been fantastic!
K.A.
(client)