I am really happy with Blue Streak from a process perspective. They have been keeping up with their ETA’s and updates. The have had minimal escalations of their orders.
N.A.
(client)
Joshua Rosenbaum is always a pleasure to work with. He is very kind and you can always hear the smile in his voice.
C.D.
(vendor)
Hello Sam, our company has been using Blue Streak’s recording services for quite a while now. As a matter of fact, we exclusively send all documents to Blue Streak Docs for recording. Thank you.
M.W.
(client)
Thanks Michelle. It’s great to be working with you and the team again. Business is going very well. Same for you, I hope.
J.M.
(client)
I want to let you know how much I appreciate your section for closed counties. I know how much time I spend on keeping that list up to date, so I know how much more involved your information is! Thank you, I know all of your clients appreciate it as much as I do. And thank you for checking on us! I hope everyone at Blue Streak is healthy and safe, and appreciate you for all you do for us.
K.M.
(client)
Jessica is very nice to work with. She is very responsive in handling any questions we have. If she needs to follow up with us on an order, she always has the applicable information so we can rapidly pull up what is needed. It is a breath of fresh air to work with someone who is not only very organized and professional but has a positive attitude. That goes a long way!
G.R.
(vendor)
Thank you, Kirsten, for your email and providing a solution rather than just saying “I can’t help you”! That really means a lot to me. Understanding the true meaning of customer service is key in any business and you are certainly a model example. All the best to you and your family.
R.H.
(client)
Everything is good, and your company does a great job. No complaints, just compliments!
W.H
(client)
Great nationwide coverage, adaptable to my needs.
E.M.
(client)
I have worked with Josh for the last two months since he started earlier this year. I receive regular follow-up calls and emails regarding orders in process and he has been very friendly, easy to work with and promptly resolves any issues/fee approvals that have come about along the way. A joy to have as my vendor coordinator.
D.T.
(vendor)
Blue Streak Docs provided a lower cost option that could handle large volume on a state wide level. Blue Streak Docs has also been able to handle the automated and other electronic processing needs we wanted. Although it’s a state wide service, we have very good customer support. Our requests and questions are responded to in a very timely manner. Blue Streak Docs is able to handle a large volume with good tracking and reporting of information back to us. Without Blue Streak we might not have been able to obtain all the documents we needed to conduct legal service for our clients in a timely manner. I’m not sure if there is another service that can do what Blue Streak does at a state wide level, but I’m glad I don’t have to find out.
P.K.
(client)
I love being able to work with Blue Streak Docs. This is a great company and one of the things that make it so are its people. They are always kind, considerate and concerned and ready to help with any questions I may have. They send straight forward orders with exact instructions so there is no problem getting the title they need. In addition, they have a state of the art portal to receive and send orders so I always know where I am with billing. And what is better than that is they always PAY on time. Blue Streak is awesome and any vendor who gets to work with them is truly privileged.
N.F.
(vendor)
I have been very happy with the service that Blue Streak Docs has provided over the last several months. We used to have one or two MD Document retrievers, but they moved on to other industries. Now we are exclusively using Blue Streak Docs for all of our MD Doc Retrieval requests. I have received excellent communication with everyone on your staff who always keeps me posted about delays or any other issues. Everyone has always been so helpful. Thanks again and I hope you have a nice evening!
K.A.
(client)
Thanks Kristen for providing such good information. Your talents never cease to amaze me!!
J.M.
(client)
Thanks so much – we love Blue Streak, your company is always so helpful!
M.E.
(client)
We have worked with Blue Streak Docs for several years and have always found them to be very easy to work with and very prompt in responding to any questions that arise. The staff has remained very consistent which helps in developing good relationships between vendors and clients. We especially appreciate Ryan who has done an excellent job managing our account.
S.T.
(vendor)
Dear Jaime, I love working with BSD! I tell a lot of people about BSD and the professional service that your company has to offer. You are the person that I contact the most because you always have the answer to any question that I ask you. During our telephonic conversations, you are always happy and helpful and professional and I appreciate that. Thank you, Jaime!
R.O.
(vendor)
I just want to say THANK YOU for everything you guys do. You always go above and beyond for me and help me however you can. I really appreciate it and the service you provide.
K.B.
(client)
Hi Victoria, I am really very thankful to Blue Streak for giving me an opportunity to be a part of this company. I will try to my level best to maintain this relationship with Blue Streak. Thanks to each and every Blue Streak Member and especially you for your consistent support and all your assistance. Have a great week ahead.
A.S.
(vendor)
Hi Kirsten – everything was good with this last project – we have been quite busy – we appreciate the quick turn on all of the orders.
S.J.
(client)
I’ve avoided interviewing other vendors because I’ve been very impressed with our working relationship, your professionalism and communication so far and don’t see a need to continue to look for other vendors…”
C.H.
(client)
Hey Ryan thanks so much for helping me get into the portal and helping me navigate it. You were very helpful and patient:) Love working for BSD and hope to get more work in the near future.
T.F.
(vendor)
We have really enjoyed working with Blue Streak Docs. All of the contacts we have at Blue Streak Docs are very professional but add a friendly personal touch. Leigh Ann has been great to work with. She understands the business very well. We hope to continue the relationship with Leigh Ann and her team. THANKS SO MUCH FOR ALL THE BUSINESS YOU GIVE US.
D.R.
(vendor)
I have been very pleased with Blue Streak Docs. Our business has matured to the point we are ordering fewer reports but when we need them we use Blue Streak. Thanks so much!
D.G.
(client)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)