Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W.
(client)
Excellent work. I very much appreciate your diligence with this file. My apologies for pestering you so much, but our lender was all over me with this one.
G.S.
(client)
I have been in the abstract/research business for 30 years. Blue Streak Docs quickly became one of my top companies of choice to provide my services to. They truly value not only their customers, but their vendors as well. And I greatly appreciate that! I also appreciate them having experienced title examiners. It makes my job a lot easier. Thanks Blue Streak Docs for all you do. I look forward to working with you.
J.M.
(vendor)
I love working with Blue Streak Docs. The process is very easy and smooth starting with receiving orders via email, asking questions and getting responses quickly and then uploading orders. All of the people I have contact with throughout the order process are very friendly and quite helpful. Thanks.
E.S.
(client)
Kristen — thanks for your help and for following up. I received everything and was very happy with the turnaround time and general experience of working with you and your company. If I ever need anything from the Delaware SoS, I’ll know who to call.
B.K.
(client)
We have worked with Blue Streak Docs for several years and have always found them to be very easy to work with and very prompt in responding to any questions that arise. The staff has remained very consistent which helps in developing good relationships between vendors and clients. We especially appreciate Ryan who has done an excellent job managing our account.
S.T.
(vendor)
We are very pleased with BSD. KUDOS to Charlotte, I really appreciate the way she supports our business.
A.L.
(client)
Thank you for all you do for us. We appreciate you. Merry Christmas and Happy New Year to you all.
M.T.
(client)
Once again, thank you for all your help. As always, you have done an outstanding job!
T.J.
(client)
Blue Streak Docs is great. Their website is easy to use and their efficiency and quality of work is excellent. Anytime I have a question or need additional information they are always available and answer my questions or provide the information promptly!
M.B.T.
(client)
Hi Jaime,I wanted to thank you for all the business in July. Please know that we appreciate you and your team and the awesome relationship we have. Thank you again!
B.M.
(vendor)
Good morning Jaime! I wanted to thank you personally for being straight, honest and completely working with me on everything, especially payments. You don’t know how much I appreciate it. You and people like you are why I like your company. Always willing to help and never rude. I’m grateful to have you in my life.
L.N.
(vendor)
Thank you for being so detailed with your follow-through on this. I will say that your professionalism and attention is impressive. The other companies that I have dealt with could use a lesson or two from your office.
R.J.
(client)
One uniqueness I find in all of your work is better communication and turn time of your products. Anthony & Chala do a great job for us. You guys meet your tag line precisely; “Solving your data acquisition challenges – Lightning fast – Precision accuracy”. Being in this industry is not always easy!!!
K.N.
(client)
Blue Streak is wonderful! Your team is fantastic!
D.C.
(client)
The customer service is excellent. If I have a special project or need something right away, the staff is ALWAYS willing to jump in and help out. This is critical in some time sensitive situations that I run into.
A.M.
(client)
Blue Streak Docs, LLC is great. Their website is easy to use and their efficiency and quality of work is excellent. Anytime you have a question or need additional information they are always available and answer your questions or provide the information promptly!
M.B.T.
(client)
Hi Elaine, I just wanted to shoot you an email to let you know how thankful I am for the chance to work with Anna and to let you know how helpful she was this past week, especially since we had a TON of rushes to get out. It was a huge pleasure and relief to work with Anna. She was very professional and made sure to stay on top of all of the orders that were sent to you guys and paid great attention to any rushes I had sent to her. I honestly don’t think I had to follow up on any of them, so she definitely made my life so much easier! I really hope and look forward to the chance that I get to work with her more in the future!
B.C.
(client)
Hey Ryan thanks so much for helping me get into the portal and helping me navigate it. You were very helpful and patient:) Love working for BSD and hope to get more work in the near future.
T.F.
(vendor)
Dear Jaime, I love working with BSD! I tell a lot of people about BSD and the professional service that your company has to offer. You are the person that I contact the most because you always have the answer to any question that I ask you. During our telephonic conversations, you are always happy and helpful and professional and I appreciate that. Thank you, Jaime!
R.O.
(vendor)
Hi Tracy – first, I want to thank you for handling this transition so fabulously by moving the found items instead of us doing it. You have no idea how much that has helped with us being down a person. I REALLY appreciate it and we REALLY appreciate you! I knew when I wanted your company to handle these, I was doing the right thing. Have a fantastic weekend.
S.B.
(client)
How do I love thee? Let me count the ways… 1. I beg to review all the Blue Streak Docs’ property reports. 2. I trade with my fellow employees all of their Blue Streak Docs property reports. In the trade, I have to look at any issues they may have with other vendors’ property reports (it’s worth the trade). 3. Did I mention I beg for all of Blue Streak Docs’ property reports? Great job Charlotte. Please let your team know they are appreciated.
N.B.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Nicole, thank you so much, you have been awesome through all this (COVID-19)!
K.M.
(client)
It is always a pleasure working with Ryan Mattison. He is very knowledgeable and understands the nature of this business. It is very easy to convey any problems we may experience with an order and get them resolved quickly. Overall, everyone we work with at Blue Streak is pleasant and eager to assist with any problem we may have.
R.P.
(vendor)