Kirsten, I was able to put my report together seamlessly with your results. I really appreciate how prompt your results came and how clear everything was on your documents. I will provide these to my client and let you know if I have any follow up questions or if they see any differences (I can’t imagine they will). Thank you and your team for such great service on this order and I will continue to send orders your way with results like this!
J.B.
(client)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)
We absolutely love working with y’all! Anytime we have a question, or need guidance with an order we always receive an email back quickly. You guys are great, keep up the work. 😊
K.G.
(vendor)
We’re very satisfied with how the Walk-In Recording Project has been going. Any issues we had got smoothed out early on. Jill has been wonderful to work with as is Lauren.
J.Y.
(client)
Hi Adlee! You are awesome in my opinion – always smiling and kind and friendly over the phone! Jaime is great – always replying and working great together, loving it! Chala is fantastic!)) Anthony is always so courteous and polite in emails.
E.W.
(vendor)
Thank you Kirsten! I just want to say I am very impressed with the level of service that I have received from you and everyone I have had contact with in your office. I have passed on your information to everyone in our office and I’m excited to do business with you in the future.
D.T.
(client)
Good morning, I just wanted to reach out to say thank you for all the business you all have sent my way the past several years. It is greatly appreciated by myself and my family. It has been great to work with all of you. I hope that everyone at Blue Streak Docs has a safe and wonderful holiday with your family and friends and a happy New Year!
B.G.
(vendor)
As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.
A.R.
(client)
We have worked with Blue Streak Docs for several years and have always found them to be very easy to work with and very prompt in responding to any questions that arise. The staff has remained very consistent which helps in developing good relationships between vendors and clients. We especially appreciate Ryan who has done an excellent job managing our account.
S.T.
(vendor)
Sam, our office needed to have a Transfer on Death Designation Affidavit recorded in Erie County, Ohio. The document was mailed to Blue Streak Docs, LLC, in Clearwater, Florida on a Friday afternoon, and the document was e-recorded by Wednesday. Very impressive. I will keep Blue Streak Docs, LLC, in my contact folder and when needed I will definitely use again.
D.J.
(client)
It is always a pleasure working with Ryan Mattison. He is very knowledgeable and understands the nature of this business. It is very easy to convey any problems we may experience with an order and get them resolved quickly. Overall, everyone we work with at Blue Streak is pleasant and eager to assist with any problem we may have.
R.P.
(vendor)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
I have been very happy with the service that Blue Streak Docs has provided over the last several months. We used to have one or two MD Document retrievers, but they moved on to other industries. Now we are exclusively using Blue Streak Docs for all of our MD Doc Retrieval requests. I have received excellent communication with everyone on your staff who always keeps me posted about delays or any other issues. Everyone has always been so helpful. Thanks again and I hope you have a nice evening!
K.A.
(client)
You do really good work and I appreciate you so much. Thank you for being so understanding.
A.H.
(vendor)
Thank you Tom!!!! You guys are the BEST!!!!
I.L.
(client)
Great turnaround times, reports are accurate and easy to read.
S.H.
(client)
You guys did such a good job with the bulk project. Really, really, really great work – just great! Almost everything was done by the end of the year which is really what we were looking for. Thank you guys so much.
A.D.
(client)
I enjoy working with you guys, everyone is really nice. I have no trouble getting paid and the only time someone contacts me is when I forget to update orders. Other than that, everything is great!
P.D.
(vendor)
Good Afternoon Kirsten. The feedback was positive, very satisfied with the product and turn times. No surprise that business is increasing on your end. Great products, turn times, and service. We will think of BSD for our needs.
A.H.
(client)
Thank you, we love working with your company, and want to do everything that you ask of us.
R.R.
(vendor)
I very much enjoy working with Blue Streak Docs. Everyone I’ve dealt with has been very professional and courteous. Amanda and Josh are both a pleasure to work with. The new ResWare system has made things much easier especially when dealing with large numbers of orders. Keep up the good work!
J.T.
(vendor)
I have had a wonderful experience with everyone at Blue Streak Docs. The communication has been really great, everyone is really kind and they all respond promptly to emails. Out of all of my clients I would say you are some of the best to work with.
B.G.
(vendor)
How do I love thee? Let me count the ways… 1. I beg to review all the Blue Streak Docs’ property reports. 2. I trade with my fellow employees all of their Blue Streak Docs property reports. In the trade, I have to look at any issues they may have with other vendors’ property reports (it’s worth the trade). 3. Did I mention I beg for all of Blue Streak Docs’ property reports? Great job Charlotte. Please let your team know they are appreciated.
N.B.
(client)
I LOVE working with you and would LOVE to get more orders!!
E.W.
(vendor)
Jaime – You’re welcome, and thank you, too! Everyone at your company so far has exuded professionalism, excellent communication and promptness at every turn, and you are no exception! I hope you’re having a great day so far!
C.H.
(client)
