Good morning Jaime,I wanted to thank you for all the business in May. Please know that I appreciate you and the great relationship we have. I hope you have a great day!
B.L.M.
(vendor)
Hi Sam, yes everything looks good. I appreciate the quick turnaround. It was a pleasure working with your office and I will be sure to keep you in mind for future projects. Thanks and have a nice weekend.
J.M.
(client)
SLAs are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate the 100% quality & on time SLAs.
A.D.
(client)
We have had excellent service and responsiveness every time we’ve dealt with Blue Streak Docs.
B.T.
(client)
I applaud Justine and her team with their professionalism and courteous attitudes. Justine’s phone calls are always a pleasure. She asks how I am doing and politely asks on statuses. Her demeanor brings me a smile. So easy to work with on a daily basis.
M.D.
(vendor)
Blue Streak Docs rocks!
N.D.
(client)
I have had a wonderful experience with everyone at Blue Streak Docs. The communication has been really great, everyone is really kind and they all respond promptly to emails. Out of all of my clients I would say you are some of the best to work with.
B.G.
(vendor)
Team – Keep Up The Good Work!!!!! We are 2 weeks into the month and our 2 Owner Product is looking great at 99%! This is amazing!!!! The client is taking notice and is ecstatic about our great improvement so we don’t want to let up now. Thank you all for your hard work. Please continue to keep this product priority!
N.A.
(client)
Your webpage is one of our top two favorites of the companies we service. Working with your support team is probably the easiest of the companies we service. We get meaningful responses in minimal time.
J.S.
(vendor)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Nina/Kirsten, I want to compliment your crew on processing the files we placed with you. Their communication and follow-up has been excellent.
K.K.
(client)
Most importantly, I just love Jill! She is so wonderful to work with, and just makes my job so much easier. She makes me look better than I deserve with my clients. As always, thank you for everything.
T.J.
(client)
We wanted to let you know it has been a pleasure working with you for our initial set of documents for recording. We are looking to ramp up closing more loans in Q1 of next year. As soon as we have more assignments to record, I will be reaching out.
J.H.
(client)
Hi Tali, Happy Monday! Thanks for your note. We so appreciate your communication and fine service.
L.M.
(client)
Joshua Rosenbaum is always a pleasure to work with. He is very kind and you can always hear the smile in his voice.
C.D.
(vendor)
Jill, THANK YOU SO MUCH!!! This file has been a real challenge. We appreciate your help!!
L.F.
(client)
BSD is a great company to work with. Everyone there is very helpful and friendly. Cassie Olson in particular has been of great assistance recently, not just with daily order coordination, but also in referring me to Patti to get an undeposited check voided and reissued. Patti was very prompt in her assistance with this issue as well. April has also been very helpful. In fact, everyone I’ve ever interacted with there has been great! Highly recommend both the company and personnel. I love working with all of you and a million stars to everyone!!! Thanks!
J.F.
(vendor)
Everyone that I have dealt with has been pleasant and happy to help. Thank you for the work you send me and yes I would be happy with a little more :)
T.F.
(vendor)
Thank you for all you do for us. We appreciate you. Merry Christmas and Happy New Year to you all.
M.T.
(client)
Thank you Kirsten! Yes we are very pleased with your teams work! No tweaks needed :)
T.K.
(client)
Thank you, Kirsten, for your email and providing a solution rather than just saying “I can’t help you”! That really means a lot to me. Understanding the true meaning of customer service is key in any business and you are certainly a model example. All the best to you and your family.
R.H.
(client)
I love working with Blue Streak Docs. The process is very easy and smooth starting with receiving orders via email, asking questions and getting responses quickly and then uploading orders. All of the people I have contact with throughout the order process are very friendly and quite helpful. Thanks.
E.S.
(client)
Thank you for being so detailed with your follow-through on this. I will say that your professionalism and attention is impressive. The other companies that I have dealt with could use a lesson or two from your office.
R.J.
(client)
Hi Jessica. It is always such a pleasure speaking to you, even though it is usually in regard to problematic orders! You are always very pleasant and understanding, and never fail to ask how we are doing instead of just getting straight to the point. Keep up the positive work!
N.N.
(vendor)
We have really enjoyed working with Blue Streak Docs. All of the contacts we have at Blue Streak Docs are very professional but add a friendly personal touch. Leigh Ann has been great to work with. She understands the business very well. We hope to continue the relationship with Leigh Ann and her team. THANKS SO MUCH FOR ALL THE BUSINESS YOU GIVE US.
D.R.
(vendor)