It’s great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
I am always pleased with your services. I am still new here but I already told my boss and the other paralegal about your services. I will keep you in mind when I get to know more colleagues.
H.I.
(client)
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W.
(client)
Blue Streak Docs has been providing excellent service. Response time is great from Nikki, Tom and Abbagail, their assistance is much appreciated.
J.C.
(client)
Just wanted to thank you for doing a great job. I love it when I see a Blue Streak review in my queue. I know I won’t be sending them back for corrections.
N.B.
(client)
I just want to say THANK YOU for everything you guys do. You always go above and beyond for me and help me however you can. I really appreciate it and the service you provide.
K.B.
(client)
We have only been working with Blue Streak Docs for a little over a year. However, it is by far the most organized, thorough and pleasant company to work for. You have made dealing with accounts something of ease. Thank you so much for all that you do and we wish you the best!
M.M.
(vendor)
Hi Elaine, I just wanted to shoot you an email to let you know how thankful I am for the chance to work with Anna and to let you know how helpful she was this past week, especially since we had a TON of rushes to get out. It was a huge pleasure and relief to work with Anna. She was very professional and made sure to stay on top of all of the orders that were sent to you guys and paid great attention to any rushes I had sent to her. I honestly don’t think I had to follow up on any of them, so she definitely made my life so much easier! I really hope and look forward to the chance that I get to work with her more in the future!
B.C.
(client)
You guys are so cool to work with. I really appreciate all of you and that I get to work with humans. I let a lot my clients go because of communication problems, but you guys make communication great.
J.B.
(vendor)
Victoria, I wanted to take a minute to thank you for all of your help and communication on these things that have popped up. Hope you had a good weekend.
J.D.
(vendor)
Everyone that I have dealt with has been pleasant and happy to help. Thank you for the work you send me and yes I would be happy with a little more :)
T.F.
(vendor)
Oh, Jaime, you are a sweet heart. I love working with you guys.
J.P.
(client)
We still feel like the Blue Streak property report is a superior product in the market and will continue to use over other vendors. And your recording services are excellent.
K.C.
(client)
Hey good morning, Kirsten. I wanted to brag on Jill. We have three OH recordings which became highly escalated last week and she’s been handling them expertly. We appreciate her outstanding customer service!
M.M.
(client)
Blue Streak Docs is performing very well and we are very happy with their communication on orders.
N.S.
(client)
OMG I love working with all of you .. I look forward to seeing all of the orders. Even though I’m in Rhode Island I feel like I am right there with all of you. If I could give a special shout out to Amanda Gallant she is amazing – I literally love her. She is so incredibly kind to deal with what an asset to have with Blue Streak. Everyone there is lovely 😊!
R.C.
(vendor)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
When we use your services to file documents in Ohio, they were very helpful. I thought it was a pretty quick turnaround, as our clients were in a rush.
G.G.
(client)
It is always a pleasure working with Ryan Mattison. He is very knowledgeable and understands the nature of this business. It is very easy to convey any problems we may experience with an order and get them resolved quickly. Overall, everyone we work with at Blue Streak is pleasant and eager to assist with any problem we may have.
R.P.
(vendor)
You guys did such a good job with the bulk project. Really, really, really great work – just great! Almost everything was done by the end of the year which is really what we were looking for. Thank you guys so much.
A.D.
(client)
Blue Streak has been essential to this firm’s bankruptcy practice. The bankruptcy trustees here require copies of all deeds, deeds of trust, judgment liens, and prior homestead deeds for each debtor. We are not a big enough firm to send runners to all of the various county and city courthouses to get these documents. Blue Streak gets them for us, reliably and in a timely manner.
L.G.
(client)
Nina, so far, the search packages we have received from you have been spot on. No complaints at all. We know how difficult it can be to get access to the records around the holidays in a normal year, let alone during a pandemic. We hope business picks up in the new year so we have more to send your way. Thank you.
K.K.
(client)
SLA’s are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate 100% quality & on SLAs.
A.R.
(client)
I wanted to reach out to you personally and thank you for all of your recent bulk order requests over the past several weeks, we greatly appreciate it! If there is ever anything we can do to earn more of your business here in Virginia both with daily work volumes and bulk special project orders, please let me know, we would enjoy the opportunity of further growing our company with yours. Again thank you, we truly value what we have with you guys!
B.M.
(vendor)