Good morning, Sam! You are quite welcome, and your company is phenomenal. Your searches and recordings are very efficient, and your staff is extremely knowledgeable. We worked with a different company prior to yours and it was the complete opposite experience. Plus, your prices are extremely fair and competitive. We look forward to our continued business together in the future.
L.L.
(client)
Leigh Ann. It is a pleasure to work with you. Your positive attitude is great, and it makes my job a lot easier. In this stress filled deadline business it’s nice to be able to provide a time frame and get realistic feedback when needed. I have always felt comfortable reaching out to you when there are issues, and we have always been able to resolve them to get the work completed in a timely manner.
R.G.
(vendor)
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W.
(client)
Hi Elaine, I just wanted to shoot you an email to let you know how thankful I am for the chance to work with Anna and to let you know how helpful she was this past week, especially since we had a TON of rushes to get out. It was a huge pleasure and relief to work with Anna. She was very professional and made sure to stay on top of all of the orders that were sent to you guys and paid great attention to any rushes I had sent to her. I honestly don’t think I had to follow up on any of them, so she definitely made my life so much easier! I really hope and look forward to the chance that I get to work with her more in the future!
B.C.
(client)
We have worked with Blue Streak for,I believe, well over 10 years. Your company is my favorite by far! ALWAYS ready to help us help you so we can get exactly what the clients need ASAP. Thanks again for being so responsive to work with! I am taken aback by some of the other companies, who can argue with us when we are only trying to clarify so as to save everyone time and get complete results out.
D.N.
(vendor)
Kirsten, it will be great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
I like the people I’ve worked with. They are knowledgeable and have a good understanding of what we want. Also, they’re great at rolling with the punches when I have had to make changes to our search requests.
M.M.
(client)
Ray has been very responsive and I appreciate his service in document recording.
M.G.
(client)
Blue Streak Docs provided a lower cost option that could handle large volume on a state wide level. Blue Streak Docs has also been able to handle the automated and other electronic processing needs we wanted. Although it’s a state wide service, we have very good customer support. Our requests and questions are responded to in a very timely manner. Blue Streak Docs is able to handle a large volume with good tracking and reporting of information back to us. Without Blue Streak we might not have been able to obtain all the documents we needed to conduct legal service for our clients in a timely manner. I’m not sure if there is another service that can do what Blue Streak does at a state wide level, but I’m glad I don’t have to find out.
P.K.
(client)
Great start! I can tell you that you already have impressed me with your turn time on these handful of orders. Just as a side note, one of my vendors takes 48 hours to simply consume the orders into production whether it is 1 or 1000.
D.H.
(client)
We were very pleased with how Blue Streak Docs handled this project. Thank you to you and your team for providing such great service!
R.A.
(client)
Thank you for the great service you and your staff have provided these last couple years. We appreciate the promptness in getting our orders completed.
N.G.
(client)
Jessica is very nice to work with. She is very responsive in handling any questions we have. If she needs to follow up with us on an order, she always has the applicable information so we can rapidly pull up what is needed. It is a breath of fresh air to work with someone who is not only very organized and professional but has a positive attitude. That goes a long way!
G.R.
(vendor)
“I am very pleased with your company. The speed of delivery and the contents too.”
P.C.
(client)
Hi Adrianne, thank you for the positive feedback, I rarely get that in this industry – it’s always when are we going to get it, when are we going to get it, when are we going to get it? So again thank you for taking the time.
S.M.
(vendor)
OMG I love working with all of you .. I look forward to seeing all of the orders. Even though I’m in Rhode Island I feel like I am right there with all of you. If I could give a special shout out to Amanda Gallant she is amazing – I literally love her. She is so incredibly kind to deal with what an asset to have with Blue Streak. Everyone there is lovely 😊!
R.C.
(vendor)
You do really good work and I appreciate you so much. Thank you for being so understanding.
A.H.
(vendor)
Thank you for the cooperation and for your effort in keeping our way on track for completion. We really valued your hard works and quick response on every issues and concerns that we have. Thank you.
N.P.
(client)
Really, I am very happy to work with you. It is a nice experience.
A.D.
(vendor)
I have worked with Josh for the last two months since he started earlier this year. I receive regular follow-up calls and emails regarding orders in process and he has been very friendly, easy to work with and promptly resolves any issues/fee approvals that have come about along the way. A joy to have as my vendor coordinator.
D.T.
(vendor)
Our business has continued to grow and we greatly appreciate your support and the team at Blue Streak. I look forward to continuing our relationship.
M.H.
(client)
It is always a pleasure working with Ryan Mattison. He is very knowledgeable and understands the nature of this business. It is very easy to convey any problems we may experience with an order and get them resolved quickly. Overall, everyone we work with at Blue Streak is pleasant and eager to assist with any problem we may have.
R.P.
(vendor)
You have made our recording experience so easy. Your pricing is quite reasonable. You are also terrific with communicating with us. We appreciate the effort you put forth with each transaction!
I.C.
(client)
Kirsten, I would just like to say that we appreciate your service. Also, that you are willing to go above and beyond by offering other services and products as well. You do a great job!
A.B.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)