Charlotte, you are a rock star, thank you. Please let me know when you send it over, so I can push it through our QC and submit to client. Thank you!! I have an “in” with Santa, will tell him you’re on the Nice List!!
K.M.
(client)
Just wanted to say thank you for completing the Document Retrieval Requests. You guys are great!
T.J.
(client)
This walk-in project is going well and your team has done a GREAT job in tailoring reports and procedures to meet our client’s high expectations. Jill is extremely responsive to our requests and we’re very pleased!!
J.Y.
(client)
Hi Adrianne, thank you for the positive feedback, I rarely get that in this industry – it’s always when are we going to get it, when are we going to get it, when are we going to get it? So again thank you for taking the time.
S.M.
(vendor)
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M.
(client)
I want to let you know how much I appreciate your section for closed counties. I know how much time I spend on keeping that list up to date, so I know how much more involved your information is! Thank you, I know all of your clients appreciate it as much as I do. And thank you for checking on us! I hope everyone at Blue Streak is healthy and safe, and appreciate you for all you do for us.
K.M.
(client)
Blue Streak Docs employees are always helpful if you have a problem. If they cannot help you they direct you to someone who can. Every employee at Blue Streak I have had the opportunity to work with has been wonderful.
S.S.
(vendor)
You were very responsive and took care of our request in a timely manner. You provided a reasonable quote since the request was out of the ordinary, which we appreciated.
K.F.
(client)
Just wanted to thank you for doing a great job. I love it when I see a Blue Streak review in my queue. I know I won’t be sending them back for corrections.
N.B.
(client)
Hey Ryan thanks so much for helping me get into the portal and helping me navigate it. You were very helpful and patient:) Love working for BSD and hope to get more work in the near future.
T.F.
(vendor)
You guys are really the only ones who ever ask questions and take the time to actually look into your orders. It is so nice and so refreshing to do work for a company who cares and really understands this industry. I spend so much time working with clients and companies who really just don’t understand what I do, and it is so helpful working for you guys. You really are the best.
S.P.
(vendor)
Y’all pay on time and are not too pushy, which is all I can ask for. I try and keep my turn times down but when I do have a delay you seem to understand. I am happy to work for you all and thank you for being a customer.
B.N.
(vendor)
Hello amazing people at Blue Streak Docs! Wishing you everyone a Happy Holidays season and Happy new year! You are the best and truly an amazing team. I’m lucky to have you!
E.W.
(vendor)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Your turn around work product is within 48 hours which is fantastic and if I request it sooner, I do get it. Thank you!
R.N.
(client)
I just wanted to let you know how great of help Rebecca is. Whenever we have an urgent request she always answers immediately. Her timely response helped us meet our goals. It is good to know that we can count on her prompt reply and her kind words.
J.B.
(client)
Good afternoon Kirsten, thank you for being such a help; your customer service has been exemplary and I’m very pleased to have found you and your company. We will certainly be utilizing you for future work!
R.O.
(client)
Absolutely enjoy working for Blue Streak. The recent spike in order volume has been very much appreciated. We are making some adjustments on our end to handle the increased order volume. The industry as a whole has picked up order volume across several of our customers. :) Thanks!
D.E.
(vendor)
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W.
(client)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)
You know how much I love your staff. They are fabulous to work with.
S.B.
(client)
That really makes me feel so great knowing that you confirm receipt, communicate on delays, status and your title team cares about their clients so much. I’m so glad I found you.
K.H.
(client)
We absolutely love working with y’all! Anytime we have a question, or need guidance with an order we always receive an email back quickly. You guys are great, keep up the work. 😊
K.G.
(vendor)
Hi Naomi, It is always a pleasure to work with you and Blue Streak. Whenever I have any questions I can always count on you to respond within minutes. Your placed orders are always accurate and we don’t have to waste any time trying to locate the correct information. We have been working with Blue Streak for many years now and I’m looking for to many more years ahead. As always, we thank you for your business!!
M.S.
(vendor)
Joshua Rosenbaum is always a pleasure to work with. He is very kind and you can always hear the smile in his voice.
C.D.
(vendor)