Many thanks for this lengthy update, hope this answers the client’s question, appreciate all the extra effort for this one. You spoil our clients with your quick, detailed responses, Merry! We (and they) love you for it!!
E.A.
(client)
Even though we are thousands of miles away, I feel like my desk is right there. You make me feel part of the team. You’ve been so amazing to me over the years!
R.C.
(vendor)
So far so good. I left a google review… 5 stars.
M.B.
(client)
I have had a wonderful experience with everyone at Blue Streak Docs. The communication has been really great, everyone is really kind and they all respond promptly to emails. Out of all of my clients I would say you are some of the best to work with.
B.G.
(vendor)
As of late, I would comment that turnaround time has been good, communication and responsiveness has been good (when I have had questions they have been answered in a timely and appropriately manner).
R.C.
(client)
OMG Mike – YOU ARE THE BOMB!! Thank you. That is above and beyond. And this really helps our customer too. I haven’t seen any come our way in this county yet but when the customer reached out to me and asked, I reached out to you guys. I really appreciate the info and the customer is super happy with us for providing it as well. Thank you, thank you, thank you!
M.S.
(client)
Hi Naomi, It is always a pleasure to work with you and Blue Streak. Whenever I have any questions I can always count on you to respond within minutes. Your placed orders are always accurate and we don’t have to waste any time trying to locate the correct information. We have been working with Blue Streak for many years now and I’m looking for to many more years ahead. As always, we thank you for your business!!
M.S.
(vendor)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
I am a title examiner in New York, and have recently started doing some work with Blue Streak Docs. Eve Peets has been a great help with getting me started and setting me up with Blue Streak Docs. Eve has been on top of any questions I have had in a timely fashion, along with a kind tone in her emails. She is truly a pleasure to work along with. I look forward to a long working relationship with Eve and rest of Blue Streak Docs.
C.S.
(vendor)
Everything is good, and your company does a great job. No complaints, just compliments!
W.H
(client)
Hi Kristen, thank you for your email. Everything was perfect. Your team was very responsive to my inquiries and handled the project very professionally from start to finish. I would not hesitate to use your services again. In fact, I won’t be calling anyone else other than Blue Streak for all of my document retrieval needs. Thank you again for the amazing service. Cheers.
P.S.
(client)
Thank you and it was a pleasure working with your team. I certainly will look to use your firm on future transactions as may be necessary.
P.W.
(client)
I really appreciate your help throughout all of this madness of recordings lately, we don’t know what we’d do without you! Thanks!
D.T.
(client)
We have only been working with Blue Streak Docs for a little over a year. However, it is by far the most organized, thorough and pleasant company to work for. You have made dealing with accounts something of ease. Thank you so much for all that you do and we wish you the best!
M.M.
(vendor)
Blue Steak Docs has been a good company to work for. Payments are timely; vendor reps are knowledgeable as to the documents/information required. E-mails are answered with the complete information provided. No problems at this end. Hopefully, this relationship will continue for some time as we have been with this company throughout its history.
L.S.
(vendor)
I think that you guys are doing a great job. You are always so helpful. If I think of anything else I will let you know. Thanks for the help.
K.G.
(client)
We wanted to let you know it has been a pleasure working with you for our initial set of documents for recording. We are looking to ramp up closing more loans in Q1 of next year. As soon as we have more assignments to record, I will be reaching out.
J.H.
(client)
We still feel like the Blue Streak property report is a superior product in the market and will continue to use over other vendors. And your recording services are excellent.
K.C.
(client)
Your teams are performing beautifully. The daily status report is very helpful, and I’m instructing my team to update ETA in our system. They are very good about letting us know if they are having issues, and I’ve stopped trying to use my county closures list and have been advising our departments of yours (with full recognition to your team’s work!). Blue Streak Docs makes our lives easier, and I appreciate your dedication and reliability!
K.M.
(client)
Nicole, thank you so much, you have been awesome through all this (COVID-19)!
K.M.
(client)
You folks always take good care of us, this time was another great example. Useful info in the title search, but as it turns out, the house had some serious issues that only came to light on full inspection so it’s a pass for us. Nonetheless, ya’ll at Blue Streak are part of the team :) always a pleasure! Thank you Jackee, really appreciate going the extra mile on that one. Take care, my best to all.
R.R.
(client)
Thank you for the cooperation and for your effort in keeping our way on track for completion. We really valued your hard works and quick response on every issues and concerns that we have. Thank you.
N.P.
(client)
You guys are a like a machine over there….I’m impressed!!
J.M.
(client)
My service with Blue Streak Docs has been wonderful so far. I understand turn times for some states can be difficult, but I am pleased with the accuracy and the responses for orders placed. Thank you all for your hard work, and we will definitely continue to use Blue Streak’s services. Thank you.
P.G.
(client)
Hi Edith, I truly do enjoy working with you too! Even though the reconciliations might not be fun, it is always nice to have someone as pleasant as you on the other side.
N.P.
(client)