In the Vendor Management world, it can be a struggle to hold Vendors to the highest level of accountability while maintaining that personable touch. To encourage and not to push, to inspire excellence rather than to demand results. A good Vendor Manager is a leader of professionals, not an administrator of compliance. Too often I see companies hire individuals that do not know how to conduct title research with only a #1 goal of meeting numbers. I am happy to see BSD does not do that. Leigh Ann inspires us to do our best. She is knowledgeable, professional and works with a smile. My entire team here stands ready to follow.
R.P.
(vendor)
I really love Blue Streak’s quality. Production team will be sending more orders your way for sure. I really anticipate an increase for our orders. My team has nothing but praises.
A.H.
(client)
Thanks for your continuous support in getting our orders completed. We greatly appreciate all the efforts that is taken to get our orders done on time.
B.B.
(client)
Jaime – You’re welcome, and thank you, too! Everyone at your company so far has exuded professionalism, excellent communication and promptness at every turn, and you are no exception! I hope you’re having a great day so far!
C.H.
(client)
I am a title examiner in New York, and have recently started doing some work with Blue Streak Docs. Eve Peets has been a great help with getting me started and setting me up with Blue Streak Docs. Eve has been on top of any questions I have had in a timely fashion, along with a kind tone in her emails. She is truly a pleasure to work along with. I look forward to a long working relationship with Eve and rest of Blue Streak Docs.
C.S.
(vendor)
Thank you Kirsten. Feedback is always appreciated, especially when it is so positive. We value and appreciate our Blue Streak relationship.
K.R.
(client)
I know how difficult it can be to wrangle title reports from different vendors across the nation. I also know you generally don’t get feedback from a client unless there is a problem. I wanted you to know I appreciate you and your crew’s efforts… and around the holidays, no less. I hope we have more work to send you in the coming months. Thank you, and Happy New Year!
K.K.
(client)
Hi Jaime,I wanted to thank you for all the business in July. Please know that we appreciate you and your team and the awesome relationship we have. Thank you again!
B.M.
(vendor)
We are very happy with your service, which is quick and thorough!
L.G.
(client)
Experienced personnel with amazing work ethics!
J.T.
(client)
You guys are the best! It’s such a pleasure to work with you and your team, you guys certainly set the bar high.
B.L.M.
(client)
SLA’s are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate 100% quality & on SLAs.
A.R.
(client)
The entire team at BSD has been a pleasure to work with – especially Leigh Ann. She calls us for status and she’s always in a good mood and very positive. All I can say is that when I’m dealing with happy positive people it really helps all of us here to be happy and positive as well. It reflects well on BSD. Makes us want to go the extra mile for BSD. When I have questions, I get quick prompt replies. Been doing work for BSD for about 10 years and Leigh Ann is the best order administrator I’ve dealt with during that time.
T.C.
(vendor)
Hey Ryan thanks so much for helping me get into the portal and helping me navigate it. You were very helpful and patient:) Love working for BSD and hope to get more work in the near future.
T.F.
(vendor)
Even though we are thousands of miles away, I feel like my desk is right there. You make me feel part of the team. You’ve been so amazing to me over the years!
R.C.
(vendor)
Let me thank you for your extremely conscientious and efficient service in helping me get a document recorded in the State of Florida. It would have been a nightmare without your help and I am eternally grateful. On the other hand, perhaps a simple thank you is good enough.
H.L.E.
(client)
Hi Kirsten, we are still operating and business has not dwindled despite this pandemic. We truly appreciate our relationship with you and the rest of the BSD team.
A.M.
(client)
Hello amazing people at Blue Streak Docs! Wishing you everyone a Happy Holidays season and Happy new year! You are the best and truly an amazing team. I’m lucky to have you!
E.W.
(vendor)
Good morning, I just wanted to reach out to say thank you for all the business you all have sent my way the past several years. It is greatly appreciated by myself and my family. It has been great to work with all of you. I hope that everyone at Blue Streak Docs has a safe and wonderful holiday with your family and friends and a happy New Year!
B.G.
(vendor)
I am always pleased with your services. I am still new here but I already told my boss and the other paralegal about your services. I will keep you in mind when I get to know more colleagues.
H.I.
(client)
Great start! I can tell you that you already have impressed me with your turn time on these handful of orders. Just as a side note, one of my vendors takes 48 hours to simply consume the orders into production whether it is 1 or 1000.
D.H.
(client)
Thank you Merry. What I admire about Blue Streak is how you all work as a team. Your team is wonderful.
N.B.
(client)
I love you guys. Just keep up the good work.
M.A.
(client)
Hi Kirsten, Cook County is definitely a bit difficult, but I know that you can handle the job because you’re the best in the biz.
G.S.
(client)
Dear Ryan, it has been my pleasure to be one of your vendors. I enjoy working with you on orders for retrieval and certainly appreciate your prompt attention with responding to any and all questions that I have. You always have a positive outlook regarding BSD. Being a vendor with BSD is fun and you all make it that way. My overall experience with BSD has been positive and I hope that BSD continues to grow.
R.O.
(vendor)