The customer service is excellent. If I have a special project or need something right away, the staff is ALWAYS willing to jump in and help out. This is critical in some time sensitive situations that I run into.
A.M.
(client)
Your teams are performing beautifully. The daily status report is very helpful, and I’m instructing my team to update ETA in our system. They are very good about letting us know if they are having issues, and I’ve stopped trying to use my county closures list and have been advising our departments of yours (with full recognition to your team’s work!). Blue Streak Docs makes our lives easier, and I appreciate your dedication and reliability!
K.M.
(client)
I can’t tell you enough how much I appreciate the customer service you provide. I aspire to be as good to my clients as you are to me.
N.B.
(client)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)
Your turn around work product is within 48 hours which is fantastic and if I request it sooner, I do get it. Thank you!
R.N.
(client)
Kirsten, we were very pleased with your services and will definitely be using Blue Streak again in the future. I will be back in touch very soon. Have a great holiday weekend!
L.M.
(client)
I love you guys. Just keep up the good work.
M.A.
(client)
How do I love thee? Let me count the ways… 1. I beg to review all the Blue Streak Docs’ property reports. 2. I trade with my fellow employees all of their Blue Streak Docs property reports. In the trade, I have to look at any issues they may have with other vendors’ property reports (it’s worth the trade). 3. Did I mention I beg for all of Blue Streak Docs’ property reports? Great job Charlotte. Please let your team know they are appreciated.
N.B.
(client)
I have not had any problems receiving any documents. Your team is great!
D.S.
(client)
Blue Streak Docs, LLC is great. Their website is easy to use and their efficiency and quality of work is excellent. Anytime you have a question or need additional information they are always available and answer your questions or provide the information promptly!
M.B.T.
(client)
Hi Naomi, It is always a pleasure to work with you and Blue Streak. Whenever I have any questions I can always count on you to respond within minutes. Your placed orders are always accurate and we don’t have to waste any time trying to locate the correct information. We have been working with Blue Streak for many years now and I’m looking for to many more years ahead. As always, we thank you for your business!!
M.S.
(vendor)
Merry you are wonderful. I wish my team worked as well as yours. You should all be commended.
N.B.
(client)
You guys are really the only ones who ever ask questions and take the time to actually look into your orders. It is so nice and so refreshing to do work for a company who cares and really understands this industry. I spend so much time working with clients and companies who really just don’t understand what I do, and it is so helpful working for you guys. You really are the best.
S.P.
(vendor)
We still feel like the Blue Streak property report is a superior product in the market and will continue to use over other vendors. And your recording services are excellent.
K.C.
(client)
Great start! I can tell you that you already have impressed me with your turn time on these handful of orders. Just as a side note, one of my vendors takes 48 hours to simply consume the orders into production whether it is 1 or 1000.
D.H.
(client)
We were very pleased with how Blue Streak Docs handled this project. Thank you to you and your team for providing such great service!
R.A.
(client)
Everyone that I have dealt with has been pleasant and happy to help. Thank you for the work you send me and yes I would be happy with a little more :)
T.F.
(vendor)
Thank you! We love you guys. 😊
B.F.
(client)
We simply did not have the time or resources to run the searches we needed on a daily basis. Then Blue Streak Docs stepped in and has been doing great ever since.
A.P.
(client)
Thank you Kirsten! Yes we are very pleased with your teams work! No tweaks needed :)
T.K.
(client)
Thanks for checking on us, you all are doing a great job. We appreciate the quick response to our follow ups and status checks. As well as your website — this has been very helpful.
I.L.
(client)
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M.
(client)
Blue Streak Docs rocks!
N.D.
(client)
Good morning Kirsten, I’m very satisfied with the turnaround time, and the quality of the work. We have a lot of business in the pipeline, and I’m looking into sending them all your way. The title work in WA looks very good.
R.N.
(client)
Thank you so much for getting this recorded! You guys are amazing! I’m certain my office will have more recording requests in the near future — I’ll be sure they all go through you. Thank you again! Have a lovely day.
S.H.
(client)