Thanks for being such a great partner to me this year. I saw an uptick in my final #’s this year and I can thank you as a valued partner helping that. I am still a 3 person operation and it means a lot to me that you guys take care of me like I was placing 1,000 orders a year. I wanted to share that because there are many options out there for me and you have done a great job at a competitive cost.
A.M.
(client)
Thanks Kristen for providing such good information. Your talents never cease to amaze me!!
J.M.
(client)
OMG I love working with all of you .. I look forward to seeing all of the orders. Even though I’m in Rhode Island I feel like I am right there with all of you. If I could give a special shout out to Amanda Gallant she is amazing – I literally love her. She is so incredibly kind to deal with what an asset to have with Blue Streak. Everyone there is lovely 😊!
R.C.
(vendor)
We are very happy with your services. The reports are very comprehensive and the turn around time is better than any other company that I have ever used.
M.M.
(client)
You are very responsive and have treated me well, particularly when I needed you to stand behind your work.
S.W.
(client)
Thank you for all your help. This working from home is such a challenge at times! I will definitely keep your information on hand for the next time I need this type or similar request!
R.B.
(client)
We absolutely love working with y’all! Anytime we have a question, or need guidance with an order we always receive an email back quickly. You guys are great, keep up the work. 😊
K.G.
(vendor)
Hi Sam, yes everything looks good. I appreciate the quick turnaround. It was a pleasure working with your office and I will be sure to keep you in mind for future projects. Thanks and have a nice weekend.
J.M.
(client)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)
Thank you, Kirsten, for your email and providing a solution rather than just saying “I can’t help you”! That really means a lot to me. Understanding the true meaning of customer service is key in any business and you are certainly a model example. All the best to you and your family.
R.H.
(client)
We are very satisfied. With the economy the way it is (we do bankruptcy law), we don’t anticipate a slow-down.
L.G.
(client)
As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.
A.R.
(client)
Chala, thank you for keeping us updated every day. It’s appreciated much more that you know.
K.M.
(client)
Again, thank you. I know the boys in my unit will continue to benefit from your service. Kirsten is the best. She is always willing to help us with whatever we need. She is valuable to Blue Streak Docs, I am sure you would agree!!
I.L.
(client)
Hi Jessica. It is always such a pleasure speaking to you, even though it is usually in regard to problematic orders! You are always very pleasant and understanding, and never fail to ask how we are doing instead of just getting straight to the point. Keep up the positive work!
N.N.
(vendor)
Thank you Charlotte. I enjoy working with you and Amanda, you’ve both been very helpful.
I.A.
(vendor)
Nicole, thank you so much, you have been awesome through all this (COVID-19)!
K.M.
(client)
Kirsten – as usual your service was spot on, timely and reasonably priced. Thank you so much. I’m the only department in need of title and deed work at our firm thus far, but will forward info about Blue Streak Docs to whomever needs your info if the occasion arises. Thanks again, Kirsten.
L.W.
(client)
I am always pleased with your services. I am still new here but I already told my boss and the other paralegal about your services. I will keep you in mind when I get to know more colleagues.
H.I.
(client)
Blue Streak Docs is performing very well and we are very happy with their communication on orders.
N.S.
(client)
Hi Elaine, I just wanted to shoot you an email to let you know how thankful I am for the chance to work with Anna and to let you know how helpful she was this past week, especially since we had a TON of rushes to get out. It was a huge pleasure and relief to work with Anna. She was very professional and made sure to stay on top of all of the orders that were sent to you guys and paid great attention to any rushes I had sent to her. I honestly don’t think I had to follow up on any of them, so she definitely made my life so much easier! I really hope and look forward to the chance that I get to work with her more in the future!
B.C.
(client)
I just want to say THANK YOU for everything you guys do. You always go above and beyond for me and help me however you can. I really appreciate it and the service you provide.
K.B.
(client)
I really love Blue Streak’s quality. Production team will be sending more orders your way for sure. I really anticipate an increase for our orders. My team has nothing but praises.
A.H.
(client)
Absolutely enjoy working for Blue Streak. The recent spike in order volume has been very much appreciated. We are making some adjustments on our end to handle the increased order volume. The industry as a whole has picked up order volume across several of our customers. :) Thanks!
D.E.
(vendor)
Blue Steak Docs has been a good company to work for. Payments are timely; vendor reps are knowledgeable as to the documents/information required. E-mails are answered with the complete information provided. No problems at this end. Hopefully, this relationship will continue for some time as we have been with this company throughout its history.
L.S.
(vendor)