I just want to say THANK YOU for everything you guys do. You always go above and beyond for me and help me however you can. I really appreciate it and the service you provide.
K.B.
(client)
You are awesome Tracy. Thank you for all of your help.
S.B.
(client)
Leigh Ann has been my go-to person for the last 5 months or so and I could not be happier. I look forward to talking to Leigh Ann every day, we always get orders on track but then she always takes the time to see how I am and if there is anything I need or that she can do for me. Leigh Ann is so sweet; I am so comfortable dealing with her – we have become phone friends. She makes my job with Blue Streak Docs so easy because she is always there should I need anything. Blue Streak Docs is lucky to have her.
R.C.
(vendor)
I have been in the abstract/research business for 30 years. Blue Streak Docs quickly became one of my top companies of choice to provide my services to. They truly value not only their customers, but their vendors as well. And I greatly appreciate that! I also appreciate them having experienced title examiners. It makes my job a lot easier. Thanks Blue Streak Docs for all you do. I look forward to working with you.
J.M.
(vendor)
Blue Streak Docs, LLC is great. Their website is easy to use and their efficiency and quality of work is excellent. Anytime you have a question or need additional information they are always available and answer your questions or provide the information promptly!
M.B.T.
(client)
Hi Kristen, thank you for your email. Everything was perfect. Your team was very responsive to my inquiries and handled the project very professionally from start to finish. I would not hesitate to use your services again. In fact, I won’t be calling anyone else other than Blue Streak for all of my document retrieval needs. Thank you again for the amazing service. Cheers.
P.S.
(client)
SLAs are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate the 100% quality & on time SLAs.
A.D.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
You guys are great to work with and always seem very understanding when issues delay a report. I really enjoy working with Josh Rosenbaum, he is generally my “contact” and he’s always very gracious. He’ll call instead of the sending the never ending emails asking about an ETA. That’s valuable in my world because I’m generally hitting the streets and a phone call is just easier. Again, y’all are a great group and have provided for my business, which ultimately supports my family, and for that I’m extremely grateful. God has blessed me with a great opportunity and y’all are part of it.
B.D.
(vendor)
Right now I have work from BSD up to my eyeballs! So happy to have all the work, especially during the pandemic. I have no complaints. I like everyone I have contact with, mostly with Amanda at this time. I think communication between us is reasonable. Too much gets in the way of work and too little causes problems for everybody. I also get paid regularly. What more could I ask for? Thank you Jackee and everyone at BSD.
T.K.
(vendor)
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)
Absolutely enjoy working for Blue Streak. The recent spike in order volume has been very much appreciated. We are making some adjustments on our end to handle the increased order volume. The industry as a whole has picked up order volume across several of our customers. :) Thanks!
D.E.
(vendor)
Thanks so much for your company’s promptness and professionalism – much better than I’ve experienced with previous companies. I’ll happily use you next time for my document needs.
D.C.
(client)
I think your team is fantastic and you offer a great product that you consistently deliver on. Your communication and tracking is the best that I have experienced, and I have been doing this a long time. We love the relationship we have with Jill and understand that she is a big part of that communication.
K.P.
(client)
You guys are a like a machine over there….I’m impressed!!
J.M.
(client)
Good morning Michelle, I wanted to take a minute to let you know how much I enjoy working with you. You have excellent customer service skills and you always send my receipt of orders ASAP so I know they are being worked which means a lot to me. I hope your Friday will be Blessed!
P.S.
(client)
Thank you Kirsten! I just want to say I am very impressed with the level of service that I have received from you and everyone I have had contact with in your office. I have passed on your information to everyone in our office and I’m excited to do business with you in the future.
D.T.
(client)
Thanks so much – we love Blue Streak, your company is always so helpful!
M.E.
(client)
I love completing orders for you, and as fast as I can, too! and the More- the Better! 😊 Have a Wonderful Wednesday! 😊 Thank you for your help!
E.W.
(vendor)
I have very much enjoyed working with Blue Streak Docs – your team has definitely earned our work and I have encouraged management for years to utilize your company to take on additional work. I am also very excited that management did hear my voice on the service front which allowed us to utilize your team more.
D.G.
(client)
I’ve been doing this for 20 years and Blue Streak Docs is my main client. You guys have helped me feed my family for years. Thank you!
B.G.
(vendor)
We are very pleased with your service and turnaround time. I do not really know in advance when we will receive orders. We really appreciate your response and follow-up on our orders. Hope you have a great summer! Thanks.
C.L.
(client)
Hey good morning, Kirsten. I wanted to brag on Jill. We have three OH recordings which became highly escalated last week and she’s been handling them expertly. We appreciate her outstanding customer service!
M.M.
(client)
I LOVE working with you and would LOVE to get more orders!!
E.W.
(vendor)
Leigh & the people I have worked with from BSD are a pleasure. They are very polite and easy to work with. When I have a question on any orders, I always get a quick response and they are very helpful.
R.L.
(vendor)