The customer service is excellent. If I have a special project or need something right away, the staff is ALWAYS willing to jump in and help out. This is critical in some time sensitive situations that I run into.
Hi Nina,yes, it is always a pleasure working with Blue Streak. The work orders are always correct and if we do have any questions your team is always available to answer. We have been working with Blue Streak for many years and we look forward to many more. Thanks
I have been very pleased with Blue Streak Docs. Our business has matured to the point we are ordering fewer reports but when we need them we use Blue Streak. Thanks so much!
Very professional, always follow-up on customer service, work is accurate and returned in a timely manner.
Kirsten, it will be great working with you again. I have told everyone how responsive your company is.
Ray has been very responsive and I appreciate his service in document recording.
Let me thank you for your extremely conscientious and efficient service in helping me get a document recorded in the State of Florida. It would have been a nightmare without your help and I am eternally grateful. On the other hand, perhaps a simple thank you is good enough.
I really appreciate your help throughout all of this madness of recordings lately, we don’t know what we’d do without you! Thanks!
Thank you once again Kirsten you have always been so helpful and on top of my emails/orders and you are truly appreciated.
Well-done team! Looks like we made a good choice going with Blue Streak. Thank you all.
I am very pleased with the results I received from Blue Streak Docs and will definitely use your services in the future, as well as referring you to other paralegals at the firm.
Responsive, accurate and a pleasure to do business with.
Good Afternoon Kirsten. The feedback was positive, very satisfied with the product and turn times. No surprise that business is increasing on your end. Great products, turn times, and service. We will think of BSD for our needs.
You know how much I love your staff. They are fabulous to work with.
I love you guys. Just keep up the good work.
Michelle does a great job for us. She is always very quick to answer our requests or forward them to the appropriate person. It is so nice to work with someone so accommodating and friendly when our clients can be very demanding. Thank you for all your hard work for our company.
Hi Tracy – first, I want to thank you for handling this transition so fabulously by moving the found items instead of us doing it. You have no idea how much that has helped with us being down a person. I REALLY appreciate it and we REALLY appreciate you! I knew when I wanted your company to handle these, I was doing the right thing. Have a fantastic weekend.
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
Gee, if I talk about how easy it is to work with you, and how quickly you get back to me when I have a question, I’m going to have a lot more competition with all the other abstractors out there wanting to work with you… oh, and then there is the fact that you guys actually pay me without my having to remind you. That is a very pleasant experience.
Kirsten – as usual your service was spot on, timely and reasonably priced. Thank you so much. I’m the only department in need of title and deed work at our firm thus far, but will forward info about Blue Streak Docs to whomever needs your info if the occasion arises. Thanks again, Kirsten.
Jill, THANK YOU SO MUCH!!! This file has been a real challenge. We appreciate your help!!
Merry you are wonderful. I wish my team worked as well as yours. You should all be commended.
I think your team is fantastic and you offer a great product that you consistently deliver on. Your communication and tracking is the best that I have experienced, and I have been doing this a long time. We love the relationship we have with Jill and understand that she is a big part of that communication.
It is always very good to be communicating with Jaime on work lines. Jaime is caring, professional, courteous and she makes me feel like things are flowing right and no stops are ever occurring! I appreciate Jaime and her friends at Blue Streak Docs very much and am happy to work with this super friendly team!
Once again, thank you for all your help. As always, you have done an outstanding job!