Justine is always kind, courteous, professional and friendly. She always uses the “sugar” approach to get what she wants and I love working with her!!
M.H.
(vendor)
We have really enjoyed working with Blue Streak Docs. All of the contacts we have at Blue Streak Docs are very professional but add a friendly personal touch. Leigh Ann has been great to work with. She understands the business very well. We hope to continue the relationship with Leigh Ann and her team. THANKS SO MUCH FOR ALL THE BUSINESS YOU GIVE US.
D.R.
(vendor)
Please let everyone on your team know how much I appreciate all that they do for us. It makes my life a lot easier here.
T.J.
(client)
Keep up the good work and keep the ETA’s updated. We love working with you guys and appreciate all the hard work keeping the files moving.
N.W.
(client)
Thank you, Kirsten, for your email and providing a solution rather than just saying “I can’t help you”! That really means a lot to me. Understanding the true meaning of customer service is key in any business and you are certainly a model example. All the best to you and your family.
R.H.
(client)
Thanks for taking care of this. You’re always very helpful, glad to jump in and help and we really appreciate it. We have worked with Blue Streak for years and have always had the best people to work with which makes are job so much easier.
C.S.
(vendor)
Ever have a contact in a company that you felt like you’ve known your entire life?? Leigh Ann – you have helped me handle my county’s current crisis better, calmed me down when I was about to lose it, and made me laugh just when I needed it. You’ve helped me become a better abstractor in some ways, and your patience and understand was just what I personally needed. You’re an asset to me!! And I hope to you are to BlueStreak as well!!
J.Z.
(vendor)
SLA’s are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate 100% quality & on SLAs.
A.R.
(client)
You guys at Blue Streak are really stepping up in the abstracting world! Where others just say no, or give excuses, you guys are saying yes, and perform! As a customer, it feels good to know we have a company out there that is ready and willing to do what it takes to get the job done.
G.G.
(client)
Dear Ryan, it has been my pleasure to be one of your vendors. I enjoy working with you on orders for retrieval and certainly appreciate your prompt attention with responding to any and all questions that I have. You always have a positive outlook regarding BSD. Being a vendor with BSD is fun and you all make it that way. My overall experience with BSD has been positive and I hope that BSD continues to grow.
R.O.
(vendor)
Hi Adrianne, thank you for the positive feedback, I rarely get that in this industry – it’s always when are we going to get it, when are we going to get it, when are we going to get it? So again thank you for taking the time.
S.M.
(vendor)
Blue Streak Docs provided a lower cost option that could handle large volume on a state wide level. Blue Streak Docs has also been able to handle the automated and other electronic processing needs we wanted. Although it’s a state wide service, we have very good customer support. Our requests and questions are responded to in a very timely manner. Blue Streak Docs is able to handle a large volume with good tracking and reporting of information back to us. Without Blue Streak we might not have been able to obtain all the documents we needed to conduct legal service for our clients in a timely manner. I’m not sure if there is another service that can do what Blue Streak does at a state wide level, but I’m glad I don’t have to find out.
P.K.
(client)
My favorite thing about Blue Streak Docs is their awesome team! Specifically both Amanda and Josh stand out as efficient, helpful and a joy to work with. Thanks to you both for all you do!
D.H.
(vendor)
Your turn around work product is within 48 hours which is fantastic and if I request it sooner, I do get it. Thank you!
R.N.
(client)
Dear Jaime, I love working with BSD! I tell a lot of people about BSD and the professional service that your company has to offer. You are the person that I contact the most because you always have the answer to any question that I ask you. During our telephonic conversations, you are always happy and helpful and professional and I appreciate that. Thank you, Jaime!
R.O.
(vendor)
I like the people I’ve worked with. They are knowledgeable and have a good understanding of what we want. Also, they’re great at rolling with the punches when I have had to make changes to our search requests.
M.M.
(client)
Charlotte, you are a rock star, thank you. Please let me know when you send it over, so I can push it through our QC and submit to client. Thank you!! I have an “in” with Santa, will tell him you’re on the Nice List!!
K.M.
(client)
Hey good morning, Kirsten. I wanted to brag on Jill. We have three OH recordings which became highly escalated last week and she’s been handling them expertly. We appreciate her outstanding customer service!
M.M.
(client)
Oh, Jaime, you are a sweet heart. I love working with you guys.
J.P.
(client)
I am very impressed with title area’s management and their attention to detail, I appreciate your communication and taking the time to speak with me and all who are involved with my account, you all deserve a commendation.
C.H.
(client)
Good Afternoon Kirsten. The feedback was positive, very satisfied with the product and turn times. No surprise that business is increasing on your end. Great products, turn times, and service. We will think of BSD for our needs.
A.H.
(client)
Jessica is very nice to work with. She is very responsive in handling any questions we have. If she needs to follow up with us on an order, she always has the applicable information so we can rapidly pull up what is needed. It is a breath of fresh air to work with someone who is not only very organized and professional but has a positive attitude. That goes a long way!
G.R.
(vendor)
I have not had any problems receiving any documents. Your team is great!
D.S.
(client)
Blue Streak Docs is extremely helpful and willing to go above and beyond to please their clients, and their staff is very friendly.
G.J.
(client)
You are always a complete joy to work with. You remember that working with county government can be difficult, but always provide positive feedback and encouragement with getting orders completed on time. I work with a lot of customers that forget that we’re all humans trying to get things done and don’t treat us with respect- you NEVER do that. You are always understanding and kind, but also do a great job of reminding us when things are due and keeping us on schedule.
D.V.
(vendor)