Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Chala, thank you for keeping us updated every day. It’s appreciated much more that you know.
K.M.
(client)
Hi Naomi, It is always a pleasure to work with you and Blue Streak. Whenever I have any questions I can always count on you to respond within minutes. Your placed orders are always accurate and we don’t have to waste any time trying to locate the correct information. We have been working with Blue Streak for many years now and I’m looking for to many more years ahead. As always, we thank you for your business!!
M.S.
(vendor)
This walk-in project is going well and your team has done a GREAT job in tailoring reports and procedures to meet our client’s high expectations. Jill is extremely responsive to our requests and we’re very pleased!!
J.Y.
(client)
I see no room for improvement. I am very satisfied with the work and the staff at Blue Streak.
R.H.
(client)
You are awesome; thanks for making me look so good with our client!
T.J.
(client)
When we use your services to file documents in Ohio, they were very helpful. I thought it was a pretty quick turnaround, as our clients were in a rush.
G.G.
(client)
I have not had any problems receiving any documents. Your team is great!
D.S.
(client)
I enjoy working with you guys, everyone is really nice. I have no trouble getting paid and the only time someone contacts me is when I forget to update orders. Other than that, everything is great!
P.D.
(vendor)
Once again, thank you for all your help. As always, you have done an outstanding job!
T.J.
(client)
I applaud Justine and her team with their professionalism and courteous attitudes. Justine’s phone calls are always a pleasure. She asks how I am doing and politely asks on statuses. Her demeanor brings me a smile. So easy to work with on a daily basis.
M.D.
(vendor)
Blue Streak Docs is great. Their website is easy to use and their efficiency and quality of work is excellent. Anytime I have a question or need additional information they are always available and answer my questions or provide the information promptly!
M.B.T.
(client)
We have really enjoyed working with Blue Streak Docs. All of the contacts we have at Blue Streak Docs are very professional but add a friendly personal touch. Leigh Ann has been great to work with. She understands the business very well. We hope to continue the relationship with Leigh Ann and her team. THANKS SO MUCH FOR ALL THE BUSINESS YOU GIVE US.
D.R.
(vendor)
Good morning. The service and results are top notch.
K.C.
(client)
I really appreciate your help throughout all of this madness of recordings lately, we don’t know what we’d do without you! Thanks!
D.T.
(client)
I love being able to work with Blue Streak Docs. This is a great company and one of the things that make it so are its people. They are always kind, considerate and concerned and ready to help with any questions I may have. They send straight forward orders with exact instructions so there is no problem getting the title they need. In addition, they have a state of the art portal to receive and send orders so I always know where I am with billing. And what is better than that is they always PAY on time. Blue Streak is awesome and any vendor who gets to work with them is truly privileged.
N.F.
(vendor)
I must say that I am truly delighted with your service! You’re fast,accurate and very easy to work with. You will be hearing from me again. And you can be sure I’ll be mentioning your services to my colleagues.
B.T.
(client)
All is well here, business is still very steady, we have been sending a good bit of work your way and as always we appreciate your promptness in getting it done. We are very satisfied.
M.B.T.
(client)
Hi Tali, Thank you so, so much! Words cannot express how grateful we are to your crew for doing work for us :)
G.C.
(client)
Good Morning Sam, thank you for reaching out to us. We are very much so satisfied with the work that Blue Streak Docs is doing for us and love the relationship that we have with you and your team. We look forward to continuing to work with you this year.
A.M.
(client)
Thanks so much – we love Blue Streak, your company is always so helpful!
M.E.
(client)
You are the best. We love working with you.
N.B.
(client)
I like the people I’ve worked with. They are knowledgeable and have a good understanding of what we want. Also, they’re great at rolling with the punches when I have had to make changes to our search requests.
M.M.
(client)
We still feel like the Blue Streak property report is a superior product in the market and will continue to use over other vendors. And your recording services are excellent.
K.C.
(client)
You have been extremely helpful and attentive, and we thank you for this. We will definitely keep Blue Streak Docs in mind for any upcoming cases.
P.F.
(client)