Wow – that was fast! Just sent you the order this afternoon. Thank you very much and have a nice weekend!
K.A.
(client)
Hi Jaime,I wanted to thank you for all the business in July. Please know that we appreciate you and your team and the awesome relationship we have. Thank you again!
B.M.
(vendor)
Whenever I see Blue Streak Doc’s phone number pop up on my phone, I know automatically that it will be a fun conversation. Leigh Ann is very personable, charismatic, matches my mood which usually involves laughing, but yet very professional at the same time.
D.J.
(vendor)
Experienced personnel with amazing work ethics!
J.T.
(client)
Thank you Nikky and greatly appreciate your efforts as well as Jaime’s. You ladies are AMAZING and many, many thanks.
D.G.
(client)
I know how difficult it can be to wrangle title reports from different vendors across the nation. I also know you generally don’t get feedback from a client unless there is a problem. I wanted you to know I appreciate you and your crew’s efforts… and around the holidays, no less. I hope we have more work to send you in the coming months. Thank you, and Happy New Year!
K.K.
(client)
Good morning Jaime,I wanted to thank you for all the business in May. Please know that I appreciate you and the great relationship we have. I hope you have a great day!
B.L.M.
(vendor)
Blue Streak Docs rocks!
N.D.
(client)
Good afternoon, Sam. Thank you. I am pleased with the service so far. I do have more to place with you; I was just dealing with month end deadlines first on my end.
T.B.
(client)
The customer service is excellent. If I have a special project or need something right away, the staff is ALWAYS willing to jump in and help out. This is critical in some time sensitive situations that I run into.
A.M.
(client)
Good morning Jaime! I wanted to thank you personally for being straight, honest and completely working with me on everything, especially payments. You don’t know how much I appreciate it. You and people like you are why I like your company. Always willing to help and never rude. I’m grateful to have you in my life.
L.N.
(vendor)
Kirsten, it will be great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
In the Vendor Management world, it can be a struggle to hold Vendors to the highest level of accountability while maintaining that personable touch. To encourage and not to push, to inspire excellence rather than to demand results. A good Vendor Manager is a leader of professionals, not an administrator of compliance. Too often I see companies hire individuals that do not know how to conduct title research with only a #1 goal of meeting numbers. I am happy to see BSD does not do that. Leigh Ann inspires us to do our best. She is knowledgeable, professional and works with a smile. My entire team here stands ready to follow.
R.P.
(vendor)
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T.
(client)
When we use your services to file documents in Ohio, they were very helpful. I thought it was a pretty quick turnaround, as our clients were in a rush.
G.G.
(client)
Well what can I say about Justine!!!! She is awesome!!! I can always count on her to answer my emails immediately… get questioned answered. Price quotes and up charges approved… She is a great person to work with. And the best thing is Justine knows I am not an early morning person, so she always waits till 10AM or after to call me…. That is one thing that I really appreciate. It makes it known that I am not just some vendor on the other end of the phone, She has always made me feel part of the team…. inclusive!! I have been a vendor for Blue Steak Docs since November 2007, and its been my pleasure to work for such a great company with great employees like Justine to with.
M.G.
(vendor)
Kirsten – as usual your service was spot on, timely and reasonably priced. Thank you so much. I’m the only department in need of title and deed work at our firm thus far, but will forward info about Blue Streak Docs to whomever needs your info if the occasion arises. Thanks again, Kirsten.
L.W.
(client)
I have had the pleasure of working with Blue Streak Docs since 2018 and I can’t say enough about the great experience it has been. The staff is incredible and in particular Justine who has been great. As a searcher, the window to obtain information can be limited by the court house so having a quick response or to clarify a request in a moment is essential. I hope to continue our business partnership for many years as this group is a joy to work with.
P.H.
(vendor)
Blue Streak Docs provided a lower cost option that could handle large volume on a state wide level. Blue Streak Docs has also been able to handle the automated and other electronic processing needs we wanted. Although it’s a state wide service, we have very good customer support. Our requests and questions are responded to in a very timely manner. Blue Streak Docs is able to handle a large volume with good tracking and reporting of information back to us. Without Blue Streak we might not have been able to obtain all the documents we needed to conduct legal service for our clients in a timely manner. I’m not sure if there is another service that can do what Blue Streak does at a state wide level, but I’m glad I don’t have to find out.
P.K.
(client)
Thanks Kristen for providing such good information. Your talents never cease to amaze me!!
J.M.
(client)
I applaud Justine and her team with their professionalism and courteous attitudes. Justine’s phone calls are always a pleasure. She asks how I am doing and politely asks on statuses. Her demeanor brings me a smile. So easy to work with on a daily basis.
M.D.
(vendor)
Thank you, Kirsten, for your email and providing a solution rather than just saying “I can’t help you”! That really means a lot to me. Understanding the true meaning of customer service is key in any business and you are certainly a model example. All the best to you and your family.
R.H.
(client)
Thank you once again Kirsten you have always been so helpful and on top of my emails/orders and you are truly appreciated.
P.S.
(client)
It is very convenient to work with Blue Streak Docs online and very nice to work with your personnel.
H.S.
(client)
I have been very happy with the service that Blue Streak Docs has provided over the last several months. We used to have one or two MD Document retrievers, but they moved on to other industries. Now we are exclusively using Blue Streak Docs for all of our MD Doc Retrieval requests. I have received excellent communication with everyone on your staff who always keeps me posted about delays or any other issues. Everyone has always been so helpful. Thanks again and I hope you have a nice evening!
K.A.
(client)