Good Afternoon Kirsten. The feedback was positive, very satisfied with the product and turn times. No surprise that business is increasing on your end. Great products, turn times, and service. We will think of BSD for our needs.
A.H.
(client)
I wanted to reach out to you personally and thank you for all of your recent bulk order requests over the past several weeks, we greatly appreciate it! If there is ever anything we can do to earn more of your business here in Virginia both with daily work volumes and bulk special project orders, please let me know, we would enjoy the opportunity of further growing our company with yours. Again thank you, we truly value what we have with you guys!
B.M.
(vendor)
Hi Tali, Happy Monday! Thanks for your note. We so appreciate your communication and fine service.
L.M.
(client)
Blue Streak is wonderful! Your team is fantastic!
D.C.
(client)
SLAs are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate the 100% quality & on time SLAs.
A.D.
(client)
I must say that I am truly delighted with your service! You’re fast,accurate and very easy to work with. You will be hearing from me again. And you can be sure I’ll be mentioning your services to my colleagues.
B.T.
(client)
Thank you, Kirsten, for your email and providing a solution rather than just saying “I can’t help you”! That really means a lot to me. Understanding the true meaning of customer service is key in any business and you are certainly a model example. All the best to you and your family.
R.H.
(client)
Let me thank you for your extremely conscientious and efficient service in helping me get a document recorded in the State of Florida. It would have been a nightmare without your help and I am eternally grateful. On the other hand, perhaps a simple thank you is good enough.
H.L.E.
(client)
“I am very pleased with your company. The speed of delivery and the contents too.”
P.C.
(client)
Jill, THANK YOU SO MUCH!!! This file has been a real challenge. We appreciate your help!!
L.F.
(client)
Good morning Michelle, I wanted to take a minute to let you know how much I enjoy working with you. You have excellent customer service skills and you always send my receipt of orders ASAP so I know they are being worked which means a lot to me. I hope your Friday will be Blessed!
P.S.
(client)
Our business has continued to grow and we greatly appreciate your support and the team at Blue Streak. I look forward to continuing our relationship.
M.H.
(client)
Blue Streak Docs provided a lower cost option that could handle large volume on a state wide level. Blue Streak Docs has also been able to handle the automated and other electronic processing needs we wanted. Although it’s a state wide service, we have very good customer support. Our requests and questions are responded to in a very timely manner. Blue Streak Docs is able to handle a large volume with good tracking and reporting of information back to us. Without Blue Streak we might not have been able to obtain all the documents we needed to conduct legal service for our clients in a timely manner. I’m not sure if there is another service that can do what Blue Streak does at a state wide level, but I’m glad I don’t have to find out.
P.K.
(client)
We are real estate investors and have used your e-recording services 4 times now over the past month. We expect to use this service 4 more times in the coming month! We have been very satisfied with your services. The prices are very reasonable. Your team is very quick to complete these transactions. Once I send you the documents for recording, I typically receive a response and an invoice within a few hours, and the recording is complete within 1-2 days. Your service has been invaluable in normal times, and with COVID restrictions, it has been indispensable!
W.Y.
(client)
I’ve avoided interviewing other vendors because I’ve been very impressed with our working relationship, your professionalism and communication so far and don’t see a need to continue to look for other vendors…”
C.H.
(client)
I have been very happy with the service that Blue Streak Docs has provided over the last several months. We used to have one or two MD Document retrievers, but they moved on to other industries. Now we are exclusively using Blue Streak Docs for all of our MD Doc Retrieval requests. I have received excellent communication with everyone on your staff who always keeps me posted about delays or any other issues. Everyone has always been so helpful. Thanks again and I hope you have a nice evening!
K.A.
(client)
I LOVE working with you and would LOVE to get more orders!!
E.W.
(vendor)
Blue Streak Docs has been sending several orders to us lately. I feel like we have a good business relationship. Naomi is wonderful to work with. She is very professional and stays on top of getting the work back in. I look forward to continuing our working relationship.
R.F.
(vendor)
Blue Streak Docs is extremely helpful and willing to go above and beyond to please their clients, and their staff is very friendly.
G.J.
(client)
Hi Kirsten, I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)
I just want to express my appreciation for you at Blue Streak Docs having the good sense to have hired a receptionist with such a bubbly personality. Whenever I call to discuss orders with whomever is the applicable person, Leigh Ann answers the phone and lights up my day. Not only is she a pleasure to talk to, even though it’s a brief conversation, she also comprehends the business and seems to always know where everybody is in the company and who I should talk to.
C.O.
(client)
I see no room for improvement. I am very satisfied with the work and the staff at Blue Streak.
R.H.
(client)
Thank you for the great service you and your staff have provided these last couple years. We appreciate the promptness in getting our orders completed.
N.G.
(client)
All looks great, and I am very pleased with both the turnaround and results. We are preparing to send the results and our report to our client shortly, and once I hear back from them, I will update you on their feedback as well. Thank you so much for all of your assistance in this matter and I look forward to utilizing your services again in the future. Have a great day and a lovely weekend!
R.O.
(client)
Jessica and Justine always express a congenial attitude. Very nice to converse with them on our morning status calls. No negativity. Quite pleasant to verify current orders or resolve issues on completed files. Everything flows smoothly. I always try to assist them with old documents or provide documents which may sit out of our coverage areas.
M.R.
(vendor)