Thank you, Kirsten, for your email and providing a solution rather than just saying “I can’t help you”! That really means a lot to me. Understanding the true meaning of customer service is key in any business and you are certainly a model example. All the best to you and your family.

R.H. (client) 2022-11-11 11:04:04.000000

Good afternoon, Sam. Thank you. I am pleased with the service so far. I do have more to place with you; I was just dealing with month end deadlines first on my end.

T.B. (client) 2022-11-11 10:58:37.000000

Sam, love the service – will continue to use you guys!!!

J.S. (client) 2022-11-11 10:57:48.000000

I was extremely happy with Blue Streak Docs. You guys are now my go to for Document Retrieval anywhere in the U.S. Thank you!

R.Y. (client) 2022-10-04 16:59:11.000000

Scott, Thank you very much for looking into this. Overall, I am more than pleased with the service Blue Streak has been providing to us. The turn times have been fantastic!

K.A. (client) 2022-10-04 15:37:19.000000

Wow – that was fast! Just sent you the order this afternoon. Thank you very much and have a nice weekend!

K.A. (client) 2022-10-04 15:33:56.000000

As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.

A.R. (client) 2022-10-04 15:28:46.000000

I have been very happy with the service that Blue Streak Docs has provided over the last several months. We used to have one or two MD Document retrievers, but they moved on to other industries. Now we are exclusively using Blue Streak Docs for all of our MD Doc Retrieval requests. I have received excellent communication with everyone on your staff who always keeps me posted about delays or any other issues. Everyone has always been so helpful. Thanks again and I hope you have a nice evening!

K.A. (client) 2022-04-13 16:12:26.000000

We have been very satisfied with your service in getting these MD doc retrievals completed in a timely fashion…..thank you very much!

K.A. (client) 2022-04-13 16:04:00.000000

Hey Kirsten, you all were an absolute pleasure! From your first call with us, to the set up and execution. Everything was flawless and we can’t wait to continue doing business with your company.

J.A. (client) 2022-03-24 13:46:34.000000

You are one of my favorite vendors and every time we reach out to you for ETAs or Client Escalations, you always do what is needed for us and we really appreciate it.

N.A. (client) 2022-02-07 16:24:00.000000

Thanks so much for your company’s promptness and professionalism – much better than I’ve experienced with previous companies. I’ll happily use you next time for my document needs.

D.C. (client) 2022-02-07 16:19:10.000000

Thank you, Nicole, for your quick response and for providing more insight. I will share the information with my team and leadership so we may plan accordingly. I appreciate your assistance and value your partnership. Have a great weekend.

P.O. (client) 2022-02-07 16:18:30.000000

Thank God you could handle this volume, now I don’t have to worry… one less worry.

C.H. (client) 2022-02-07 16:16:20.000000

As of late, I would comment that turnaround time has been good, communication and responsiveness has been good (when I have had questions they have been answered in a timely and appropriately manner).

R.C. (client) 2021-12-07 14:10:00.000000

That really makes me feel so great knowing that you confirm receipt, communicate on delays, status and your title team cares about their clients so much. I’m so glad I found you.

K.H. (client) 2021-12-07 14:08:13.000000

I am really happy with Blue Streak from a process perspective. They have been keeping up with their ETA’s and updates. The have had minimal escalations of their orders.

N.A. (client) 2021-10-19 14:48:48.000000

You have made our recording experience so easy. Your pricing is quite reasonable. You are also terrific with communicating with us. We appreciate the effort you put forth with each transaction!

I.C. (client) 2021-10-14 16:19:05.000000

Amanda and the team! Just love them. Yes, they communicate, listen to my needs, help where they can and work with me. That’s appreciated.

H.S. (client) 2021-10-14 16:14:24.000000

I want to thank you and your team for all the great work recording my documents. Everyone is so extremely diligent and helpful. Kudos!

W.R. (client) 2021-10-14 16:13:08.000000

Your products and services are great! We are very happy with the report format and turn times and you all are very good at communicating with us when you receive an order, when there are delays and also answering questions about status and corrections. We are very happy with everything. Thank you!

S.T. (client) 2021-08-03 13:13:25.000000

Blue Streak Docs is performing very well and we are very happy with their communication on orders.

N.S. (client) 2021-08-03 13:11:56.000000

Most importantly, I just love Jill! She is so wonderful to work with, and just makes my job so much easier. She makes me look better than I deserve with my clients. As always, thank you for everything.

T.J. (client) 2021-08-03 13:09:28.000000

Hi Kirsten, I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.

H.G. (client) 2021-07-15 14:35:46.000000

Thank you Nikky and greatly appreciate your efforts as well as Jaime’s. You ladies are AMAZING and many, many thanks.

D.G. (client) 2021-07-15 14:34:27.000000
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