I have been working with Blue Streak Docs for many years. The people that work there are always extremely helpful and understanding and have become good friends and work colleagues. I have been working Justine and her team for the last few months and can’t say enough how awesome they are. They keep me up to date on files, they answer back my questions quickly and efficiently. Justine has been a great contact to have with Blue Streak! She usually is my first call in the morning with a bright and cherry attitude. Thanks Justine for all you do !
D.G.
(vendor)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)
Hi, I am very much happy to work with Blue Streak Docs. Thank you for giving me this opportunity.
A.S.
(vendor)
Hi Kirsten, I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)
How do I love thee? Let me count the ways… 1. I beg to review all the Blue Streak Docs’ property reports. 2. I trade with my fellow employees all of their Blue Streak Docs property reports. In the trade, I have to look at any issues they may have with other vendors’ property reports (it’s worth the trade). 3. Did I mention I beg for all of Blue Streak Docs’ property reports? Great job Charlotte. Please let your team know they are appreciated.
N.B.
(client)
We appreciate your company’s business and continue to enjoy our business relationship! Thank you for always being so enjoyable and prompt with any requests that I have. Happy Friday 😊
A.S.
(vendor)
Thanks so much for your company’s promptness and professionalism – much better than I’ve experienced with previous companies. I’ll happily use you next time for my document needs.
D.C.
(client)
I know how difficult it can be to wrangle title reports from different vendors across the nation. I also know you generally don’t get feedback from a client unless there is a problem. I wanted you to know I appreciate you and your crew’s efforts… and around the holidays, no less. I hope we have more work to send you in the coming months. Thank you, and Happy New Year!
K.K.
(client)
Rest assured that we are completely satisfied with the way things are going. Your team is great with correcting issues we have run into and providing feedback. Through constant collaboration we have worked out all the kinks and thus the new process is moving rather smoothly. All in all we are very pleased & have no complaints!
D.D.
(client)
Blue Streak is wonderful! Your team is fantastic!
D.C.
(client)
You guys are really the only ones who ever ask questions and take the time to actually look into your orders. It is so nice and so refreshing to do work for a company who cares and really understands this industry. I spend so much time working with clients and companies who really just don’t understand what I do, and it is so helpful working for you guys. You really are the best.
S.P.
(vendor)
Jessica and Justine always express a congenial attitude. Very nice to converse with them on our morning status calls. No negativity. Quite pleasant to verify current orders or resolve issues on completed files. Everything flows smoothly. I always try to assist them with old documents or provide documents which may sit out of our coverage areas.
M.R.
(vendor)
Good Afternoon Kirsten. The feedback was positive, very satisfied with the product and turn times. No surprise that business is increasing on your end. Great products, turn times, and service. We will think of BSD for our needs.
A.H.
(client)
Good morning, Sam! You are quite welcome, and your company is phenomenal. Your searches and recordings are very efficient, and your staff is extremely knowledgeable. We worked with a different company prior to yours and it was the complete opposite experience. Plus, your prices are extremely fair and competitive. We look forward to our continued business together in the future.
L.L.
(client)
I am really happy with Blue Streak from a process perspective. They have been keeping up with their ETA’s and updates. The have had minimal escalations of their orders.
N.A.
(client)
Hi Edith, I truly do enjoy working with you too! Even though the reconciliations might not be fun, it is always nice to have someone as pleasant as you on the other side.
N.P.
(client)
Justine is always kind, courteous, professional and friendly. She always uses the “sugar” approach to get what she wants and I love working with her!!
M.H.
(vendor)
Blue Streak Docs employees are always helpful if you have a problem. If they cannot help you they direct you to someone who can. Every employee at Blue Streak I have had the opportunity to work with has been wonderful.
S.S.
(vendor)
You guys are so cool to work with. I really appreciate all of you and that I get to work with humans. I let a lot my clients go because of communication problems, but you guys make communication great.
J.B.
(vendor)
I have had the pleasure of working with Blue Streak Docs since 2018 and I can’t say enough about the great experience it has been. The staff is incredible and in particular Justine who has been great. As a searcher, the window to obtain information can be limited by the court house so having a quick response or to clarify a request in a moment is essential. I hope to continue our business partnership for many years as this group is a joy to work with.
P.H.
(vendor)
You are awesome Tracy. Thank you for all of your help.
S.B.
(client)
We have had excellent service and responsiveness every time we’ve dealt with Blue Streak Docs.
B.T.
(client)
Right now I have work from BSD up to my eyeballs! So happy to have all the work, especially during the pandemic. I have no complaints. I like everyone I have contact with, mostly with Amanda at this time. I think communication between us is reasonable. Too much gets in the way of work and too little causes problems for everybody. I also get paid regularly. What more could I ask for? Thank you Jackee and everyone at BSD.
T.K.
(vendor)
Thank you Kirsten, you and Jill have already exceeded our expectations by far. We will definitely be sending more recordings your way and look forward to working with you.
L.L.
(client)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)