Thanks for checking up Kristen. Very satisfied with the service. Very quick turnaround. There was a delay, but it was communicated and immaterial. No complaints on my end.
D.H.
(client)
Blue Streak Docs is performing very well and we are very happy with their communication on orders.
N.S.
(client)
Thank you so much for getting this recorded! You guys are amazing! I’m certain my office will have more recording requests in the near future — I’ll be sure they all go through you. Thank you again! Have a lovely day.
S.H.
(client)
SLA’s are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate 100% quality & on SLAs.
A.R.
(client)
The entire team at BSD has been a pleasure to work with – especially Leigh Ann. She calls us for status and she’s always in a good mood and very positive. All I can say is that when I’m dealing with happy positive people it really helps all of us here to be happy and positive as well. It reflects well on BSD. Makes us want to go the extra mile for BSD. When I have questions, I get quick prompt replies. Been doing work for BSD for about 10 years and Leigh Ann is the best order administrator I’ve dealt with during that time.
T.C.
(vendor)
I have very much enjoyed working with Blue Streak Docs – your team has definitely earned our work and I have encouraged management for years to utilize your company to take on additional work. I am also very excited that management did hear my voice on the service front which allowed us to utilize your team more.
D.G.
(client)
Hey Kirsten, you all were an absolute pleasure! From your first call with us, to the set up and execution. Everything was flawless and we can’t wait to continue doing business with your company.
J.A.
(client)
Hey Ryan thanks so much for helping me get into the portal and helping me navigate it. You were very helpful and patient:) Love working for BSD and hope to get more work in the near future.
T.F.
(vendor)
Thank you for the cooperation and for your effort in keeping our way on track for completion. We really valued your hard works and quick response on every issues and concerns that we have. Thank you.
N.P.
(client)
You and your team have been great. Particularly Edith who has been my principal line of communication. Ultimately though it’s the strong customer service and simple process, order to receipt, that make recommending Blue Streak Docs a non-issue.
B.D.
(client)
As of late, I would comment that turnaround time has been good, communication and responsiveness has been good (when I have had questions they have been answered in a timely and appropriately manner).
R.C.
(client)
Hi Amanda, I am treated very kindly and professionally. I appreciate how everything is well organized and clear. I can usually reach someone quickly for any questions I may have. I hope my service is satisfactory on my end. Thanks so much.
L.T.
(vendor)
HI Amanda! Yes, you all treat us super kindly! You respond quickly whenever I need clarification on how exactly to complete an order (when a search runs into complications). Your communication is clear and top notch; it’s obvious you all know the title industry well, and that makes it easy for us to work together and get your projects completed with the excellence you desire.
G.C.
(vendor)
I have been in the abstract/research business for 30 years. Blue Streak Docs quickly became one of my top companies of choice to provide my services to. They truly value not only their customers, but their vendors as well. And I greatly appreciate that! I also appreciate them having experienced title examiners. It makes my job a lot easier. Thanks Blue Streak Docs for all you do. I look forward to working with you.
J.M.
(vendor)
Thus far I have had nothing short of a great experience with each one of your colleagues. Everyone has been very helpful and responsive and that is greatly appreciated.
K.P.
(client)
Good morning BSD, hope the start to a new week is going well, a new week always presents opportunities. With that being said, I wanted to reach out and commend the team I work with and specifically Leigh Ann, she’s been great. As you surely know, this environment we operate in is crazy and very compact, timewise, and she is always going above and beyond to communicate effectively and willing to assist in any way. BSD is a preferred client of our business and Leigh Ann is a big part of that, she makes it easier. Keep it up BSD!!!
B.D.
(vendor)
Hi Tali, Thank you so, so much! Words cannot express how grateful we are to your crew for doing work for us :)
G.C.
(client)
Oh, Jaime, you are a sweet heart. I love working with you guys.
J.P.
(client)
Kirsten – another GREAT job by your team. Thanks again!
L.W.
(client)
Leigh & the people I have worked with from BSD are a pleasure. They are very polite and easy to work with. When I have a question on any orders, I always get a quick response and they are very helpful.
R.L.
(vendor)
Kirsten, I was able to put my report together seamlessly with your results. I really appreciate how prompt your results came and how clear everything was on your documents. I will provide these to my client and let you know if I have any follow up questions or if they see any differences (I can’t imagine they will). Thank you and your team for such great service on this order and I will continue to send orders your way with results like this!
J.B.
(client)
Thank you Kirsten. Feedback is always appreciated, especially when it is so positive. We value and appreciate our Blue Streak relationship.
K.R.
(client)
Blue Streak Docs provided a lower cost option that could handle large volume on a state wide level. Blue Streak Docs has also been able to handle the automated and other electronic processing needs we wanted. Although it’s a state wide service, we have very good customer support. Our requests and questions are responded to in a very timely manner. Blue Streak Docs is able to handle a large volume with good tracking and reporting of information back to us. Without Blue Streak we might not have been able to obtain all the documents we needed to conduct legal service for our clients in a timely manner. I’m not sure if there is another service that can do what Blue Streak does at a state wide level, but I’m glad I don’t have to find out.
P.K.
(client)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
I feel that Blue Streak Docs always treats me kindly and responds in a timely manner to inquiries. I feel that the communication is always good and if ever I need more information in order to get an order completed, it is given to me. Lastly, I truly enjoy working with Blue Streak Docs and servicing you! Thanks!
R.C.
(vendor)
