You are always a complete joy to work with. You remember that working with county government can be difficult, but always provide positive feedback and encouragement with getting orders completed on time. I work with a lot of customers that forget that we’re all humans trying to get things done and don’t treat us with respect- you NEVER do that. You are always understanding and kind, but also do a great job of reminding us when things are due and keeping us on schedule.
D.V.
(vendor)
Whenever I see Blue Streak Doc’s phone number pop up on my phone, I know automatically that it will be a fun conversation. Leigh Ann is very personable, charismatic, matches my mood which usually involves laughing, but yet very professional at the same time.
D.J.
(vendor)
Ever have a contact in a company that you felt like you’ve known your entire life?? Leigh Ann – you have helped me handle my county’s current crisis better, calmed me down when I was about to lose it, and made me laugh just when I needed it. You’ve helped me become a better abstractor in some ways, and your patience and understand was just what I personally needed. You’re an asset to me!! And I hope to you are to BlueStreak as well!!
J.Z.
(vendor)
Sam, love the service – will continue to use you guys!!!
J.S.
(client)
Chala, thank you for keeping us updated every day. It’s appreciated much more that you know.
K.M.
(client)
It’s been a pleasure working with you again! Looking forward to a growing partnership in the coming years!
E.M.
(client)
Hi Leigh Ann! I want to let you know that you are always so helpful! Anytime I have any issues or questions, you always reply back quickly and give me information I need in order to get the order completed. As a whole, I enjoy working with Blue Streak Docs and everyone that I have spoken with there!
R.C.
(vendor)
Thanks for your great service!
M.R.
(client)
Hi Leigh Ann. I have had the opportunity to work with many vendor partners over the decade that I have been a vendor for Blue Streak Docs. During that time, I have worked with many amazing representatives. With that being said, you have shown a superior level of dedication to the success of our relationship and the support that you give to my company, as well as to me as an individual. You go above and beyond each and every day to ensure that we have everything we need to give Blue Streak Docs the best quality product. Your quick responses to questions prevent delays because we are often able to get resolution in the land records resulting in the ability to complete a search without having to return. This is a quality that is not always common with customers. Blue Streak Docs should take pride in its employee commitment to ensuring that its vendors have access to their vendor teams! It is no wonder that you earned the title of employee of the month! It is definitely well deserved!
S.P.
(vendor)
HI Amanda! Yes, you all treat us super kindly! You respond quickly whenever I need clarification on how exactly to complete an order (when a search runs into complications). Your communication is clear and top notch; it’s obvious you all know the title industry well, and that makes it easy for us to work together and get your projects completed with the excellence you desire.
G.C.
(vendor)
Dear Jaime, I love working with BSD! I tell a lot of people about BSD and the professional service that your company has to offer. You are the person that I contact the most because you always have the answer to any question that I ask you. During our telephonic conversations, you are always happy and helpful and professional and I appreciate that. Thank you, Jaime!
R.O.
(vendor)
I know how difficult it can be to wrangle title reports from different vendors across the nation. I also know you generally don’t get feedback from a client unless there is a problem. I wanted you to know I appreciate you and your crew’s efforts… and around the holidays, no less. I hope we have more work to send you in the coming months. Thank you, and Happy New Year!
K.K.
(client)
I appreciate you being my “go-to” person at Blue Streak Docs. You definitely make this business of due dates & deadlines a much less stressful endeavor. Other first-line communicators in other companies could sure take a lesson from your approach and professionalism when communicating and working with vendors.
N.G.
(vendor)
I can’t tell you enough how much I appreciate the customer service you provide. I aspire to be as good to my clients as you are to me.
N.B.
(client)
I am extremely pleased to write this for Josh. Josh and I have only worked together since the beginning of January and I find him to be very kind and professional which in turn makes my job that much easier. Every day I look forward to working with Blue Streak Docs because I have the pleasure of working with Josh. He always ends the conversation with “You have a wonderful day, Miss Rose.”. I want Josh to know that I appreciate him very much – Blue Streak Docs has a wonderful team player – I would give him and A+.
R.C.
(vendor)
FYI, tell your team good job on this.
M.B.
(client)
Blue Streak Docs is extremely helpful and willing to go above and beyond to please their clients, and their staff is very friendly.
G.J.
(client)
You know how much I love your staff. They are fabulous to work with.
S.B.
(client)
I must say that I am truly delighted with your service! You’re fast,accurate and very easy to work with. You will be hearing from me again. And you can be sure I’ll be mentioning your services to my colleagues.
B.T.
(client)
In the Vendor Management world, it can be a struggle to hold Vendors to the highest level of accountability while maintaining that personable touch. To encourage and not to push, to inspire excellence rather than to demand results. A good Vendor Manager is a leader of professionals, not an administrator of compliance. Too often I see companies hire individuals that do not know how to conduct title research with only a #1 goal of meeting numbers. I am happy to see BSD does not do that. Leigh Ann inspires us to do our best. She is knowledgeable, professional and works with a smile. My entire team here stands ready to follow.
R.P.
(vendor)
Oh!!! We love BSD. Leigh Ann is the best to work with. We would love to help you all with more orders as we cover nationwide. We can turn them around quickly! BSD is the best to work with.
A.H.
(vendor)
Thank you for the great service you and your staff have provided these last couple years. We appreciate the promptness in getting our orders completed.
N.G.
(client)
Again, thank you. I know the boys in my unit will continue to benefit from your service. Kirsten is the best. She is always willing to help us with whatever we need. She is valuable to Blue Streak Docs, I am sure you would agree!!
I.L.
(client)
Hi Naomi, It is always a pleasure to work with you and Blue Streak. Whenever I have any questions I can always count on you to respond within minutes. Your placed orders are always accurate and we don’t have to waste any time trying to locate the correct information. We have been working with Blue Streak for many years now and I’m looking for to many more years ahead. As always, we thank you for your business!!
M.S.
(vendor)
Thank you again for everything, we love working with you all :)
G.C.
(client)