You and your team have been great. Particularly Edith who has been my principal line of communication. Ultimately though it’s the strong customer service and simple process, order to receipt, that make recommending Blue Streak Docs a non-issue.
B.D. (client) 2019-08-17 12:09:05.000000
I just want to express my appreciation for you at Blue Streak Docs having the good sense to have hired a receptionist with such a bubbly personality. Whenever I call to discuss orders with whomever is the applicable person, Leigh Ann answers the phone and lights up my day. Not only is she a pleasure to talk to, even though it’s a brief conversation, she also comprehends the business and seems to always know where everybody is in the company and who I should talk to.
C.O. (client) 2019-08-17 12:08:48.000000
Thank you for going beyond to obtain that missing page!!!! Its truly appreciated. Happy Friday!!
N.N (client) 2019-08-17 12:08:29.000000
You are awesome; thanks for making me look so good with our client!
T.J. (client) 2019-08-17 12:08:10.000000
Once again, thank you for all your help. As always, you have done an outstanding job!
T.J. (client) 2019-08-17 12:07:51.000000
Just wanted to say thank you for completing the Document Retrieval Requests. You guys are great!
T.J. (client) 2019-08-17 12:07:31.000000
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M. (client) 2019-08-17 12:07:11.000000
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M. (client) 2019-08-17 12:06:48.000000
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W. (client) 2019-08-17 12:06:28.000000
Thank you! We love you guys. 😊
B.F. (client) 2019-08-17 12:06:10.000000
It’s been a pleasure working with you again! Looking forward to a growing partnership in the coming years!
E.M. (client) 2019-08-17 12:05:52.000000
Thanks so much – we love Blue Streak, your company is always so helpful!
M.E. (client) 2019-08-17 12:05:33.000000
Many thanks for this lengthy update, hope this answers the client’s question, appreciate all the extra effort for this one. You spoil our clients with your quick, detailed responses, Merry! We (and they) love you for it!!
E.A. (client) 2019-08-17 12:05:12.000000
I am always pleased with your services. I am still new here but I already told my boss and the other paralegal about your services. I will keep you in mind when I get to know more colleagues.
H.I. (client) 2019-08-17 12:04:49.000000
I am very pleased with the results I received from Blue Streak Docs and will definitely use your services in the future, as well as referring you to other paralegals at the firm.
C.B. (client) 2019-08-17 12:04:21.000000
OMG Mike – YOU ARE THE BOMB!! Thank you. That is above and beyond. And this really helps our customer too. I haven’t seen any come our way in this county yet but when the customer reached out to me and asked, I reached out to you guys. I really appreciate the info and the customer is super happy with us for providing it as well. Thank you, thank you, thank you!
M.S. (client) 2019-08-17 12:03:52.000000
Please let everyone on your team know how much I appreciate all that they do for us. It makes my life a lot easier here.
T.J. (client) 2019-08-17 12:03:30.000000
Ray has been very responsive and I appreciate his service.
M.G. (client) 2019-08-17 12:03:09.000000
Thanks for being such a great partner to me this year. I saw an uptick in my final #’s this year and I can thank you as a valued partner helping that. I am still a 3 person operation and it means a lot to me that you guys take care of me like I was placing 1,000 orders a year. I wanted to share that because there are many options out there for me and you have done a great job at a competitive cost.
A.M. (client) 2019-08-17 12:02:50.000000
My service with Blue Streak Docs has been wonderful so far. I understand turn times for some states can be difficult, but I am pleased with the accuracy and the responses for orders placed. Thank you all for your hard work, and we will definitely continue to use Blue Streak’s services. Thank you.
P.G. (client) 2019-08-17 12:02:27.000000
I have been very pleased with Blue Streak Docs. Our business has matured to the point we are ordering fewer reports but when we need them we use Blue Streak. Thanks so much!
D.G. (client) 2019-08-17 12:02:07.000000
I have enjoyed working with BSD over the years. Everyone has always been easy to work with and always responds quickly to our requests. You provide accurate and detailed reporting for our document retrievals, title searches and walk-in recordings. If I have a concern, it is handled to our complete satisfaction. We very much appreciate all that you do for us. Thank you.
C.L. (client) 2019-08-17 12:01:46.000000
Kirsten, I would just like to say that we appreciate your service. Also, that you are willing to go above and beyond by offering other services and products as well. You do a great job!
A.B. (client) 2019-08-17 12:01:24.000000
One uniqueness I find in all of your work is better communication and turn time of your products. Anthony & Chala do a great job for us. You guys meet your tag line precisely; “Solving your data acquisition challenges – Lightning fast – Precision accuracy”. Being in this industry is not always easy!!!
K.N. (client) 2019-08-17 12:01:00.000000
Everything is good, and your company does a great job. No complaints, just compliments!