We were very pleased with how Blue Streak Docs handled this project. Thank you to you and your team for providing such great service!
R.A. (client) 2019-08-17 12:15:57.000000
I have not had any problems receiving any documents. Your team is great!
D.S. (client) 2019-08-17 12:15:37.000000
Kirsten, it will be great working with you again. I have told everyone how responsive your company is.
S.D. (client) 2019-08-17 12:14:29.000000
Good Afternoon Kirsten. The feedback was positive, very satisfied with the product and turn times. No surprise that business is increasing on your end. Great products, turn times, and service. We will think of BSD for our needs.
A.H. (client) 2019-08-17 12:14:09.000000
I think your team is fantastic and you offer a great product that you consistently deliver on. Your communication and tracking is the best that I have experienced, and I have been doing this a long time. We love the relationship we have with Jill and understand that she is a big part of that communication.
K.P. (client) 2019-08-17 12:13:47.000000
Thank you Kirsten! Yes we are very pleased with your teams work! No tweaks needed :)
T.K. (client) 2019-08-17 12:13:30.000000
Just wanted to let you know how much we depend upon Mike and Merry. Even when a client is determining if they want a Property Report and ask a question we have no clue how to answer, we can depend on Mike and Merry to give us an educated, concise response to the question asked. Both Merry and Mike educate us on a daily basis. We appreciate them and are grateful they are assigned to our team. BSD is the best.
N.B. (client) 2019-08-17 12:13:10.000000
Blue Streak Docs has been providing excellent service. Response time is great from Nikki, Tom and Abbagail, their assistance is much appreciated.
J.C. (client) 2019-08-17 12:12:47.000000
Hi Elaine, I just wanted to shoot you an email to let you know how thankful I am for the chance to work with Anna and to let you know how helpful she was this past week, especially since we had a TON of rushes to get out. It was a huge pleasure and relief to work with Anna. She was very professional and made sure to stay on top of all of the orders that were sent to you guys and paid great attention to any rushes I had sent to her. I honestly don’t think I had to follow up on any of them, so she definitely made my life so much easier! I really hope and look forward to the chance that I get to work with her more in the future!
B.C. (client) 2019-08-17 12:12:15.000000
Hey good morning, Kirsten. I wanted to brag on Jill. We have three OH recordings which became highly escalated last week and she’s been handling them expertly. We appreciate her outstanding customer service!
M.M. (client) 2019-08-17 12:11:51.000000
Thank you for the cooperation and for your effort in keeping our way on track for completion. We really valued your hard works and quick response on every issues and concerns that we have. Thank you.
N.P. (client) 2019-08-17 12:11:29.000000
I really love Blue Streak’s quality. Production team will be sending more orders your way for sure. I really anticipate an increase for our orders. My team has nothing but praises.
A.H. (client) 2019-08-17 12:11:10.000000
Matt, don’t ever quit your job, mine depends on it. Thanks a lot, you are the BEST!
(client) 2019-08-17 12:10:46.000000
We are very satisfied with the service your company provides. Your response time is great which helps us as our clients always want a quick turnaround. Jill Hayden does a wonderful job for us. We have been sending walk-in recordings on a daily basis recently and am told this will continue. Our client needs these recorded as soon as possible. We appreciate all the hard work you do for us on a daily basis.
C.L. (client) 2019-08-17 12:10:26.000000
It’s great working with you again. I have told everyone how responsive your company is.
S.D. (client) 2019-08-17 12:10:04.000000
Remember, Blue Streak Docs is the best we have ever used. You are the best!
N.B. (client) 2019-08-17 12:09:43.000000
Many thanks for the updated information. My colleagues and I depend on the great services of Blue Streak Docs, daily! The enhancements that Blue Streak make, on a regular basis, are greatly appreciated and utilized by the entire team here.
S.W. (client) 2019-08-17 12:09:24.000000
You and your team have been great. Particularly Edith who has been my principal line of communication. Ultimately though it’s the strong customer service and simple process, order to receipt, that make recommending Blue Streak Docs a non-issue.
B.D. (client) 2019-08-17 12:09:05.000000
I just want to express my appreciation for you at Blue Streak Docs having the good sense to have hired a receptionist with such a bubbly personality. Whenever I call to discuss orders with whomever is the applicable person, Leigh Ann answers the phone and lights up my day. Not only is she a pleasure to talk to, even though it’s a brief conversation, she also comprehends the business and seems to always know where everybody is in the company and who I should talk to.
C.O. (client) 2019-08-17 12:08:48.000000
Thank you for going beyond to obtain that missing page!!!! Its truly appreciated. Happy Friday!!
N.N (client) 2019-08-17 12:08:29.000000
You are awesome; thanks for making me look so good with our client!
T.J. (client) 2019-08-17 12:08:10.000000
Once again, thank you for all your help. As always, you have done an outstanding job!
T.J. (client) 2019-08-17 12:07:51.000000
Just wanted to say thank you for completing the Document Retrieval Requests. You guys are great!
T.J. (client) 2019-08-17 12:07:31.000000
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M. (client) 2019-08-17 12:07:11.000000
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.