Thanks for the opportunity. One of the things that I value about Blue Streak Docs is the open and timely lines of communication. Additionally if we have any issues or problems with any search product we get guidance and knowledgeable clarification on how to proceed. We will always be honest about what we can or can’t do to meet your time and search guidelines.
M.B.
(vendor)
Merry you are wonderful. I wish my team worked as well as yours. You should all be commended.
N.B.
(client)
Absolutely enjoy working for Blue Streak. The recent spike in order volume has been very much appreciated. We are making some adjustments on our end to handle the increased order volume. The industry as a whole has picked up order volume across several of our customers. :) Thanks!
D.E.
(vendor)
We have been with Blue Streak since shortly after you opened, I think about 11 years now? Maybe many more? Time goes by. In any case, Blue Streak is one of the 2 best firms we have worked with – always patiently explaining any questions we have, re exactly what is requested if unclear to me, prompt payments, friendly and supportive – we truly feel as if we are part of a team, not just another cog on the wheel.
D.F.
(vendor)
Oh!!! We love BSD. Leigh Ann is the best to work with. We would love to help you all with more orders as we cover nationwide. We can turn them around quickly! BSD is the best to work with.
A.H.
(vendor)
Victoria, I wanted to take a minute to thank you for all of your help and communication on these things that have popped up. Hope you had a good weekend.
J.D.
(vendor)
We still feel like the Blue Streak property report is a superior product in the market and will continue to use over other vendors. And your recording services are excellent.
K.C.
(client)
Thank you so much for the quick turn-a-round. You guys are great!
T.J.
(client)
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W.
(client)
Hi Jaime, as for Blue Streak Docs, you guys are my most favorite client. Everyone is knowledgeable and friendly. It’s a pleasure to talk to or correspond with any of the many employees that I have interfaced with over the years we’ve been doing business together. As for Jaime Padgett. She is the one the I currently interface with most often. So I know first hand that she fits the bill re: being knowledgeable and friendly. And she is multi-faceted…she takes care of payment issues (if there are any), keeps track of all of my open orders, answers any questions that I might have about any given order. In other words, I can depend on her to have all the answers and to be personable during all interchanges. Glad to be a part of the Blue Streak family.
C.O.
(vendor)
You have made our recording experience so easy. Your pricing is quite reasonable. You are also terrific with communicating with us. We appreciate the effort you put forth with each transaction!
I.C.
(client)
I just wanted to let you know how great of help Rebecca is. Whenever we have an urgent request she always answers immediately. Her timely response helped us meet our goals. It is good to know that we can count on her prompt reply and her kind words.
J.B.
(client)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)
Thank you for the cooperation and for your effort in keeping our way on track for completion. We really valued your hard works and quick response on every issues and concerns that we have. Thank you.
N.P.
(client)
Just wanted to thank you for doing a great job. I love it when I see a Blue Streak review in my queue. I know I won’t be sending them back for corrections.
N.B.
(client)
As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.
A.R.
(client)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
You were very responsive and took care of our request in a timely manner. You provided a reasonable quote since the request was out of the ordinary, which we appreciated.
K.F.
(client)
I really appreciate your help throughout all of this madness of recordings lately, we don’t know what we’d do without you! Thanks!
D.T.
(client)
Your webpage is one of our top two favorites of the companies we service. Working with your support team is probably the easiest of the companies we service. We get meaningful responses in minimal time.
J.S.
(vendor)
Leigh Ann. It is a pleasure to work with you. Your positive attitude is great, and it makes my job a lot easier. In this stress filled deadline business it’s nice to be able to provide a time frame and get realistic feedback when needed. I have always felt comfortable reaching out to you when there are issues, and we have always been able to resolve them to get the work completed in a timely manner.
R.G.
(vendor)
I enjoy working with you guys, everyone is really nice. I have no trouble getting paid and the only time someone contacts me is when I forget to update orders. Other than that, everything is great!
P.D.
(vendor)
“I am very pleased with your company. The speed of delivery and the contents too.”
P.C.
(client)
Blue Streak Docs is great. Their website is easy to use and their efficiency and quality of work is excellent. Anytime I have a question or need additional information they are always available and answer my questions or provide the information promptly!
M.B.T.
(client)
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T.
(client)