Hi Jessica. It is always such a pleasure speaking to you, even though it is usually in regard to problematic orders! You are always very pleasant and understanding, and never fail to ask how we are doing instead of just getting straight to the point. Keep up the positive work!
N.N.
(vendor)
Gee, if I talk about how easy it is to work with you, and how quickly you get back to me when I have a question, I’m going to have a lot more competition with all the other abstractors out there wanting to work with you… oh, and then there is the fact that you guys actually pay me without my having to remind you. That is a very pleasant experience.
D.S.
(vendor)
I have worked with Josh for the last two months since he started earlier this year. I receive regular follow-up calls and emails regarding orders in process and he has been very friendly, easy to work with and promptly resolves any issues/fee approvals that have come about along the way. A joy to have as my vendor coordinator.
D.T.
(vendor)
I would give Blue Streak a 5 star rating (5 being the highest). We appreciate all the work they give us. The employees at Blue Streak are easy to work with. If we have a question about an order we can always reach someone to get an answer. Thanks again for all the business you give us. We enjoy working with Blue Streak and hope to continue the relationship.
D.R.
(vendor)
Dear Jaime, I love working with BSD! I tell a lot of people about BSD and the professional service that your company has to offer. You are the person that I contact the most because you always have the answer to any question that I ask you. During our telephonic conversations, you are always happy and helpful and professional and I appreciate that. Thank you, Jaime!
R.O.
(vendor)
Good morning BSD, hope the start to a new week is going well, a new week always presents opportunities. With that being said, I wanted to reach out and commend the team I work with and specifically Leigh Ann, she’s been great. As you surely know, this environment we operate in is crazy and very compact, timewise, and she is always going above and beyond to communicate effectively and willing to assist in any way. BSD is a preferred client of our business and Leigh Ann is a big part of that, she makes it easier. Keep it up BSD!!!
B.D.
(vendor)
I really appreciate your help throughout all of this madness of recordings lately. We don’t know what we’d do without you! Thanks!
D.T.
(client)
Thank you Tom!!!! You guys are the BEST!!!!
I.L.
(client)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)
I’ve avoided interviewing other vendors because I’ve been very impressed with our working relationship, your professionalism and communication so far and don’t see a need to continue to look for other vendors…”
C.H.
(client)
Just wanted to thank you for doing a great job. I love it when I see a Blue Streak review in my queue. I know I won’t be sending them back for corrections.
N.B.
(client)
Hi Sam, yes everything looks good. I appreciate the quick turnaround. It was a pleasure working with your office and I will be sure to keep you in mind for future projects. Thanks and have a nice weekend.
J.M.
(client)
Leigh & the people I have worked with from BSD are a pleasure. They are very polite and easy to work with. When I have a question on any orders, I always get a quick response and they are very helpful.
R.L.
(vendor)
Just wanted to say thank you for completing the Document Retrieval Requests. You guys are great!
T.J.
(client)
Very professional, always follow-up on customer service, work is accurate and returned in a timely manner.
T.E.
(client)
Thank you, Nicole, for your quick response and for providing more insight. I will share the information with my team and leadership so we may plan accordingly. I appreciate your assistance and value your partnership. Have a great weekend.
P.O.
(client)
I am very pleased with every employee I have had interaction with. Everyone has been very helpful and pleasant. We have just begun doing business with you and have already received several copy requests. We would love to have even more. We are enjoying doing business with your company.
P.J.
(vendor)
We are very happy with your service, which is quick and thorough!
L.G.
(client)
Hi Adrianne, thank you for the positive feedback, I rarely get that in this industry – it’s always when are we going to get it, when are we going to get it, when are we going to get it? So again thank you for taking the time.
S.M.
(vendor)
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)
You guys did such a good job with the bulk project. Really, really, really great work – just great! Almost everything was done by the end of the year which is really what we were looking for. Thank you guys so much.
A.D.
(client)
Thank you for all your help. This working from home is such a challenge at times! I will definitely keep your information on hand for the next time I need this type or similar request!
R.B.
(client)
Blue Streak is wonderful! Your team is fantastic!
D.C.
(client)
Let me thank you for your extremely conscientious and efficient service in helping me get a document recorded in the State of Florida. It would have been a nightmare without your help and I am eternally grateful. On the other hand, perhaps a simple thank you is good enough.
H.L.E.
(client)
Hey good morning, Kirsten. I wanted to brag on Jill. We have three OH recordings which became highly escalated last week and she’s been handling them expertly. We appreciate her outstanding customer service!
M.M.
(client)