Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
You guys are great to work with and always seem very understanding when issues delay a report. I really enjoy working with Josh Rosenbaum, he is generally my “contact” and he’s always very gracious. He’ll call instead of the sending the never ending emails asking about an ETA. That’s valuable in my world because I’m generally hitting the streets and a phone call is just easier. Again, y’all are a great group and have provided for my business, which ultimately supports my family, and for that I’m extremely grateful. God has blessed me with a great opportunity and y’all are part of it.
B.D.
(vendor)
I want to thank you and your team for all the great work recording my documents. Everyone is so extremely diligent and helpful. Kudos!
W.R.
(client)
Team – Keep Up The Good Work!!!!! We are 2 weeks into the month and our 2 Owner Product is looking great at 99%! This is amazing!!!! The client is taking notice and is ecstatic about our great improvement so we don’t want to let up now. Thank you all for your hard work. Please continue to keep this product priority!
N.A.
(client)
Hi Jaime,I wanted to thank you for all the business in July. Please know that we appreciate you and your team and the awesome relationship we have. Thank you again!
B.M.
(vendor)
OMG Mike – YOU ARE THE BOMB!! Thank you. That is above and beyond. And this really helps our customer too. I haven’t seen any come our way in this county yet but when the customer reached out to me and asked, I reached out to you guys. I really appreciate the info and the customer is super happy with us for providing it as well. Thank you, thank you, thank you!
M.S.
(client)
That really makes me feel so great knowing that you confirm receipt, communicate on delays, status and your title team cares about their clients so much. I’m so glad I found you.
K.H.
(client)
Blue Streak Docs, LLC is great. Their website is easy to use and their efficiency and quality of work is excellent. Anytime you have a question or need additional information they are always available and answer your questions or provide the information promptly!
M.B.T.
(client)
Michelle does a great job for us. She is always very quick to answer our requests or forward them to the appropriate person. It is so nice to work with someone so accommodating and friendly when our clients can be very demanding. Thank you for all your hard work for our company.
C.L.
(client)
We appreciate your company’s business and continue to enjoy our business relationship! Thank you for always being so enjoyable and prompt with any requests that I have. Happy Friday 😊
A.S.
(vendor)
Hey Sam, yes it was what we needed. Thank you, I believe that you are going to be our source from now on.
B.T.
(client)
Thank you, Kirsten, for your email and providing a solution rather than just saying “I can’t help you”! That really means a lot to me. Understanding the true meaning of customer service is key in any business and you are certainly a model example. All the best to you and your family.
R.H.
(client)
How do I love thee? Let me count the ways… 1. I beg to review all the Blue Streak Docs’ property reports. 2. I trade with my fellow employees all of their Blue Streak Docs property reports. In the trade, I have to look at any issues they may have with other vendors’ property reports (it’s worth the trade). 3. Did I mention I beg for all of Blue Streak Docs’ property reports? Great job Charlotte. Please let your team know they are appreciated.
N.B.
(client)
We have been very satisfied with your service in getting these MD doc retrievals completed in a timely fashion…..thank you very much!
K.A.
(client)
Hi, I am very much happy to work with Blue Streak Docs. Thank you for giving me this opportunity.
A.S.
(vendor)
Thanks for taking care of this. You’re always very helpful, glad to jump in and help and we really appreciate it. We have worked with Blue Streak for years and have always had the best people to work with which makes are job so much easier.
C.S.
(vendor)
We are very pleased with BSD. KUDOS to Charlotte, I really appreciate the way she supports our business.
A.L.
(client)
OMG I love working with all of you .. I look forward to seeing all of the orders. Even though I’m in Rhode Island I feel like I am right there with all of you. If I could give a special shout out to Amanda Gallant she is amazing – I literally love her. She is so incredibly kind to deal with what an asset to have with Blue Streak. Everyone there is lovely 😊!
R.C.
(vendor)
We are very happy with your service, which is quick and thorough!
L.G.
(client)
You guys are so cool to work with. I really appreciate all of you and that I get to work with humans. I let a lot my clients go because of communication problems, but you guys make communication great.
J.B.
(vendor)
Thank you Jaime! Love working with you!! 😊 You are the best as well! 😊 Have a wonderful day ! :))
W.D.
(vendor)
It’s great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
You are very responsive and have treated me well, particularly when I needed you to stand behind your work.
S.W.
(client)
Just wanted to thank you for doing a great job. I love it when I see a Blue Streak review in my queue. I know I won’t be sending them back for corrections.
N.B.
(client)
I’ve avoided interviewing other vendors because I’ve been very impressed with our working relationship, your professionalism and communication so far and don’t see a need to continue to look for other vendors…”
C.H.
(client)