We are very happy with your services. The reports are very comprehensive and the turn around time is better than any other company that I have ever used.
M.M.
(client)
Kirsten, it will be great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.
A.R.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
OMG I love working with all of you .. I look forward to seeing all of the orders. Even though I’m in Rhode Island I feel like I am right there with all of you. If I could give a special shout out to Amanda Gallant she is amazing – I literally love her. She is so incredibly kind to deal with what an asset to have with Blue Streak. Everyone there is lovely 😊!
R.C.
(vendor)
You are always a complete joy to work with. You remember that working with county government can be difficult, but always provide positive feedback and encouragement with getting orders completed on time. I work with a lot of customers that forget that we’re all humans trying to get things done and don’t treat us with respect- you NEVER do that. You are always understanding and kind, but also do a great job of reminding us when things are due and keeping us on schedule.
D.V.
(vendor)
Thank you, Sam. You have been awesome to work with and I appreciate that so much! It’s great to have a resource in Blue Streak Docs! Many thanks!
B.A.
(client)
Hi Kirsten, Cook County is definitely a bit difficult, but I know that you can handle the job because you’re the best in the biz.
G.S.
(client)
Thank you so much for all your help; don’t know what I would do without you guys! Merry Christmas,
T.J.
(client)
Many thanks for this lengthy update, hope this answers the client’s question, appreciate all the extra effort for this one. You spoil our clients with your quick, detailed responses, Merry! We (and they) love you for it!!
E.A.
(client)
Leigh Ann. It is a pleasure to work with you. Your positive attitude is great, and it makes my job a lot easier. In this stress filled deadline business it’s nice to be able to provide a time frame and get realistic feedback when needed. I have always felt comfortable reaching out to you when there are issues, and we have always been able to resolve them to get the work completed in a timely manner.
R.G.
(vendor)
Let me thank you for your extremely conscientious and efficient service in helping me get a document recorded in the State of Florida. It would have been a nightmare without your help and I am eternally grateful. On the other hand, perhaps a simple thank you is good enough.
H.L.E.
(client)
Good Morning Tom. I forwarded your update to the client and his reply follows: “Please relate to the abstractor my personal compliment for the absolute best informative and thorough update I have ever seen.
D.F.
(client)
I must say that I am truly delighted with your service! You’re fast,accurate and very easy to work with. You will be hearing from me again. And you can be sure I’ll be mentioning your services to my colleagues.
B.T.
(client)
Outstanding! Many thanks for all of the help and hard work, Jill!
T.S.
(client)
Thanks so much for your company’s promptness and professionalism – much better than I’ve experienced with previous companies. I’ll happily use you next time for my document needs.
D.C.
(client)
Michelle does a great job for us. She is always very quick to answer our requests or forward them to the appropriate person. It is so nice to work with someone so accommodating and friendly when our clients can be very demanding. Thank you for all your hard work for our company.
C.L.
(client)
Thanks Kristen for providing such good information. Your talents never cease to amaze me!!
J.M.
(client)
I really appreciate your help throughout all of this madness of recordings lately. We don’t know what we’d do without you! Thanks!
D.T.
(client)
Hi Tali, Thank you so, so much! Words cannot express how grateful we are to your crew for doing work for us :)
G.C.
(client)
Hi Naomi, It is always a pleasure to work with you and Blue Streak. Whenever I have any questions I can always count on you to respond within minutes. Your placed orders are always accurate and we don’t have to waste any time trying to locate the correct information. We have been working with Blue Streak for many years now and I’m looking for to many more years ahead. As always, we thank you for your business!!
M.S.
(vendor)
Well what can I say about Justine!!!! She is awesome!!! I can always count on her to answer my emails immediately… get questioned answered. Price quotes and up charges approved… She is a great person to work with. And the best thing is Justine knows I am not an early morning person, so she always waits till 10AM or after to call me…. That is one thing that I really appreciate. It makes it known that I am not just some vendor on the other end of the phone, She has always made me feel part of the team…. inclusive!! I have been a vendor for Blue Steak Docs since November 2007, and its been my pleasure to work for such a great company with great employees like Justine to with.
M.G.
(vendor)
Thank you Kirsten! I just want to say I am very impressed with the level of service that I have received from you and everyone I have had contact with in your office. I have passed on your information to everyone in our office and I’m excited to do business with you in the future.
D.T.
(client)
We were very pleased with how Blue Streak Docs handled this project. Thank you to you and your team for providing such great service!
R.A.
(client)
Kirsten – as usual your service was spot on, timely and reasonably priced. Thank you so much. I’m the only department in need of title and deed work at our firm thus far, but will forward info about Blue Streak Docs to whomever needs your info if the occasion arises. Thanks again, Kirsten.
L.W.
(client)