I would give Blue Streak a 5 star rating (5 being the highest). We appreciate all the work they give us. The employees at Blue Streak are easy to work with. If we have a question about an order we can always reach someone to get an answer. Thanks again for all the business you give us. We enjoy working with Blue Streak and hope to continue the relationship.
D.R.
(vendor)
Blue Streak Docs, LLC is great. Their website is easy to use and their efficiency and quality of work is excellent. Anytime you have a question or need additional information they are always available and answer your questions or provide the information promptly!
M.B.T.
(client)
Thank you for the great service you and your staff have provided these last couple years. We appreciate the promptness in getting our orders completed.
N.G.
(client)
You guys are awesome like always. :) I very much appreciate your help!
T.A.
(client)
Good morning, I just wanted to reach out to say thank you for all the business you all have sent my way the past several years. It is greatly appreciated by myself and my family. It has been great to work with all of you. I hope that everyone at Blue Streak Docs has a safe and wonderful holiday with your family and friends and a happy New Year!
B.G.
(vendor)
Rest assured that we are completely satisfied with the way things are going. Your team is great with correcting issues we have run into and providing feedback. Through constant collaboration we have worked out all the kinks and thus the new process is moving rather smoothly. All in all we are very pleased & have no complaints!
D.D.
(client)
Hi Jaime, as for Blue Streak Docs, you guys are my most favorite client. Everyone is knowledgeable and friendly. It’s a pleasure to talk to or correspond with any of the many employees that I have interfaced with over the years we’ve been doing business together. As for Jaime Padgett. She is the one the I currently interface with most often. So I know first hand that she fits the bill re: being knowledgeable and friendly. And she is multi-faceted…she takes care of payment issues (if there are any), keeps track of all of my open orders, answers any questions that I might have about any given order. In other words, I can depend on her to have all the answers and to be personable during all interchanges. Glad to be a part of the Blue Streak family.
C.O.
(vendor)
SLA’s are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate 100% quality & on SLAs.
A.R.
(client)
FYI, tell your team good job on this.
M.B.
(client)
All is well here, business is still very steady, we have been sending a good bit of work your way and as always we appreciate your promptness in getting it done. We are very satisfied.
M.B.T.
(client)
Thank you Kirsten, you and Jill have already exceeded our expectations by far. We will definitely be sending more recordings your way and look forward to working with you.
L.L.
(client)
Your webpage is one of our top two favorites of the companies we service. Working with your support team is probably the easiest of the companies we service. We get meaningful responses in minimal time.
J.S.
(vendor)
I have enjoyed working with BSD over the years. Everyone has always been easy to work with and always responds quickly to our requests. You provide accurate and detailed reporting for our document retrievals, title searches and walk-in recordings. If I have a concern, it is handled to our complete satisfaction. We very much appreciate all that you do for us. Thank you.
C.L.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
You are the best. We love working with you.
N.B.
(client)
Charlotte, you are a rock star, thank you. Please let me know when you send it over, so I can push it through our QC and submit to client. Thank you!! I have an “in” with Santa, will tell him you’re on the Nice List!!
K.M.
(client)
Thank you again for everything, we love working with you all :)
G.C.
(client)
Everyone I communicate with at Blue Streak is always very nice…even when I’m not:}
A.S.
(vendor)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)
Thank you Nikky and greatly appreciate your efforts as well as Jaime’s. You ladies are AMAZING and many, many thanks.
D.G.
(client)
We are real estate investors and have used your e-recording services 4 times now over the past month. We expect to use this service 4 more times in the coming month! We have been very satisfied with your services. The prices are very reasonable. Your team is very quick to complete these transactions. Once I send you the documents for recording, I typically receive a response and an invoice within a few hours, and the recording is complete within 1-2 days. Your service has been invaluable in normal times, and with COVID restrictions, it has been indispensable!
W.Y.
(client)
Good Afternoon Kirsten. The feedback was positive, very satisfied with the product and turn times. No surprise that business is increasing on your end. Great products, turn times, and service. We will think of BSD for our needs.
A.H.
(client)
Blue Streak Docs has been sending several orders to us lately. I feel like we have a good business relationship. Naomi is wonderful to work with. She is very professional and stays on top of getting the work back in. I look forward to continuing our working relationship.
R.F.
(vendor)
The entire team at BSD has been a pleasure to work with – especially Leigh Ann. She calls us for status and she’s always in a good mood and very positive. All I can say is that when I’m dealing with happy positive people it really helps all of us here to be happy and positive as well. It reflects well on BSD. Makes us want to go the extra mile for BSD. When I have questions, I get quick prompt replies. Been doing work for BSD for about 10 years and Leigh Ann is the best order administrator I’ve dealt with during that time.
T.C.
(vendor)
Absolutely enjoy working for Blue Streak. The recent spike in order volume has been very much appreciated. We are making some adjustments on our end to handle the increased order volume. The industry as a whole has picked up order volume across several of our customers. :) Thanks!
D.E.
(vendor)