Hey good morning, Kirsten. I wanted to brag on Jill. We have three OH recordings which became highly escalated last week and she’s been handling them expertly. We appreciate her outstanding customer service!
M.M.
(client)
Hi Kirsten, Cook County is definitely a bit difficult, but I know that you can handle the job because you’re the best in the biz.
G.S.
(client)
We absolutely love working with y’all! Anytime we have a question, or need guidance with an order we always receive an email back quickly. You guys are great, keep up the work. 😊
K.G.
(vendor)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Justine, I just wanted to reach out and tell you how much I enjoy working with you.
I’ve been with Blue Streak Docs for quite a while now, and it seems as time passes they hire better and better people. Your knowledge and efficiency is appreciated, but even more valued is your kind and joyful personality. Sometimes you are the brightest spot in my day. I have a one client that I tolerate, several that I don’t mind and 2 that I love corresponding and working with. Of course, Blue Streak is in the top two, thanks to you and a couple of other outstanding people that I get to work with regularly. I hope you stick around for awhile and realize how you are treasured.
D.H.
(vendor)
Whenever I see Blue Streak Doc’s phone number pop up on my phone, I know automatically that it will be a fun conversation. Leigh Ann is very personable, charismatic, matches my mood which usually involves laughing, but yet very professional at the same time.
D.J.
(vendor)
I enjoy working with you guys, everyone is really nice. I have no trouble getting paid and the only time someone contacts me is when I forget to update orders. Other than that, everything is great!
P.D.
(vendor)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
Leigh & the people I have worked with from BSD are a pleasure. They are very polite and easy to work with. When I have a question on any orders, I always get a quick response and they are very helpful.
R.L.
(vendor)
I have been working with Blue Streak Docs for many years. The people that work there are always extremely helpful and understanding and have become good friends and work colleagues. I have been working Justine and her team for the last few months and can’t say enough how awesome they are. They keep me up to date on files, they answer back my questions quickly and efficiently. Justine has been a great contact to have with Blue Streak! She usually is my first call in the morning with a bright and cherry attitude. Thanks Justine for all you do !
D.G.
(vendor)
Thanks Kristen for providing such good information. Your talents never cease to amaze me!!
J.M.
(client)
We have been with Blue Streak since shortly after you opened, I think about 11 years now? Maybe many more? Time goes by. In any case, Blue Streak is one of the 2 best firms we have worked with – always patiently explaining any questions we have, re exactly what is requested if unclear to me, prompt payments, friendly and supportive – we truly feel as if we are part of a team, not just another cog on the wheel.
D.F.
(vendor)
Scott, Thank you very much for looking into this. Overall, I am more than pleased with the service Blue Streak has been providing to us. The turn times have been fantastic!
K.A.
(client)
We are always happy with the responsiveness, the availability, and the courtesy with which we’re treated by the staff at Blue Streak Docs.
J.L.
(client)
Even though we are thousands of miles away, I feel like my desk is right there. You make me feel part of the team. You’ve been so amazing to me over the years!
R.C.
(vendor)
5 Stars – Very nice people to work with!
S.S.
(vendor)
Sam, our office needed to have a Transfer on Death Designation Affidavit recorded in Erie County, Ohio. The document was mailed to Blue Streak Docs, LLC, in Clearwater, Florida on a Friday afternoon, and the document was e-recorded by Wednesday. Very impressive. I will keep Blue Streak Docs, LLC, in my contact folder and when needed I will definitely use again.
D.J.
(client)
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M.
(client)
We were very pleased with how Blue Streak Docs handled this project. Thank you to you and your team for providing such great service!
R.A.
(client)
Hi Kristen, thank you for your email. Everything was perfect. Your team was very responsive to my inquiries and handled the project very professionally from start to finish. I would not hesitate to use your services again. In fact, I won’t be calling anyone else other than Blue Streak for all of my document retrieval needs. Thank you again for the amazing service. Cheers.
P.S.
(client)
Sam, love the service – will continue to use you guys!!!
J.S.
(client)
Thanks Michelle. It’s great to be working with you and the team again. Business is going very well. Same for you, I hope.
J.M.
(client)
OMG Mike – YOU ARE THE BOMB!! Thank you. That is above and beyond. And this really helps our customer too. I haven’t seen any come our way in this county yet but when the customer reached out to me and asked, I reached out to you guys. I really appreciate the info and the customer is super happy with us for providing it as well. Thank you, thank you, thank you!
M.S.
(client)
You guys are really the only ones who ever ask questions and take the time to actually look into your orders. It is so nice and so refreshing to do work for a company who cares and really understands this industry. I spend so much time working with clients and companies who really just don’t understand what I do, and it is so helpful working for you guys. You really are the best.
S.P.
(vendor)
I see no room for improvement. I am very satisfied with the work and the staff at Blue Streak.
R.H.
(client)