I’ve been doing this for 20 years and Blue Streak Docs is my main client. You guys have helped me feed my family for years. Thank you!
B.G.
(vendor)
I have been in the abstract/research business for 30 years. Blue Streak Docs quickly became one of my top companies of choice to provide my services to. They truly value not only their customers, but their vendors as well. And I greatly appreciate that! I also appreciate them having experienced title examiners. It makes my job a lot easier. Thanks Blue Streak Docs for all you do. I look forward to working with you.
J.M.
(vendor)
Thank you, we love working with your company, and want to do everything that you ask of us.
R.R.
(vendor)
SLAs are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate the 100% quality & on time SLAs.
A.D.
(client)
You guys are doing a phenomenal job! You were awesome and I can’t thank you enough!
D.B.H.
(client)
I have enjoyed working with BSD over the years. Everyone has always been easy to work with and always responds quickly to our requests. You provide accurate and detailed reporting for our document retrievals, title searches and walk-in recordings. If I have a concern, it is handled to our complete satisfaction. We very much appreciate all that you do for us. Thank you.
C.L.
(client)
This walk-in project is going well and your team has done a GREAT job in tailoring reports and procedures to meet our client’s high expectations. Jill is extremely responsive to our requests and we’re very pleased!!
J.Y.
(client)
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T.
(client)
Thanks for your great service!
M.R.
(client)
As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.
A.R.
(client)
Great nationwide coverage, adaptable to my needs.
E.M.
(client)
You guys are a like a machine over there….I’m impressed!!
J.M.
(client)
Hi Leigh Ann! I want to let you know that you are always so helpful! Anytime I have any issues or questions, you always reply back quickly and give me information I need in order to get the order completed. As a whole, I enjoy working with Blue Streak Docs and everyone that I have spoken with there!
R.C.
(vendor)
Everyone that I have dealt with has been pleasant and happy to help. Thank you for the work you send me and yes I would be happy with a little more :)
T.F.
(vendor)
I truly have to say I look so forward to your work. What a wonderful company… with the kindest people.
R.C.
(vendor)
Dear Ryan, it has been my pleasure to be one of your vendors. I enjoy working with you on orders for retrieval and certainly appreciate your prompt attention with responding to any and all questions that I have. You always have a positive outlook regarding BSD. Being a vendor with BSD is fun and you all make it that way. My overall experience with BSD has been positive and I hope that BSD continues to grow.
R.O.
(vendor)
I have had wonderful experience with everyone at Blue Streak Docs. The communication is great, everyone is very kind, and they all respond promptly to emails. Out of all my companies I would say you are some of the best to work with. It has been a pleasure to work with you all these years!
B.G.
(vendor)
Great response time and always ready to assist.
C.L.
(client)
You are one of my favorite vendors and every time we reach out to you for ETAs or Client Escalations, you always do what is needed for us and we really appreciate it.
N.A.
(client)
We have really enjoyed working with Blue Streak Docs. All of the contacts we have at Blue Streak Docs are very professional but add a friendly personal touch. Leigh Ann has been great to work with. She understands the business very well. We hope to continue the relationship with Leigh Ann and her team. THANKS SO MUCH FOR ALL THE BUSINESS YOU GIVE US.
D.R.
(vendor)
OMG Mike – YOU ARE THE BOMB!! Thank you. That is above and beyond. And this really helps our customer too. I haven’t seen any come our way in this county yet but when the customer reached out to me and asked, I reached out to you guys. I really appreciate the info and the customer is super happy with us for providing it as well. Thank you, thank you, thank you!
M.S.
(client)
Once again, thank you for all your help. As always, you have done an outstanding job!
T.J.
(client)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)
Hi Leigh Ann. I enjoy working with you at Blue Streak Docs. You are always very courteous and professional on the phone. Your promptness is always appreciated in regard to any questions or concerns I may have regarding orders. I look forward to our continued business relationship with BSD.
J.L.
(vendor)
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)