Great nationwide coverage, adaptable to my needs.
E.M.
(client)
Nina, so far, the search packages we have received from you have been spot on. No complaints at all. We know how difficult it can be to get access to the records around the holidays in a normal year, let alone during a pandemic. We hope business picks up in the new year so we have more to send your way. Thank you.
K.K.
(client)
All looks great, and I am very pleased with both the turnaround and results. We are preparing to send the results and our report to our client shortly, and once I hear back from them, I will update you on their feedback as well. Thank you so much for all of your assistance in this matter and I look forward to utilizing your services again in the future. Have a great day and a lovely weekend!
R.O.
(client)
I very much enjoy working with Blue Streak Docs. Everyone I’ve dealt with has been very professional and courteous. Amanda and Josh are both a pleasure to work with. The new ResWare system has made things much easier especially when dealing with large numbers of orders. Keep up the good work!
J.T.
(vendor)
SLA’s are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate 100% quality & on SLAs.
A.R.
(client)
Once again, thank you for all your help. As always, you have done an outstanding job!
T.J.
(client)
Hi Tali, Thank you so, so much! Words cannot express how grateful we are to your crew for doing work for us :)
G.C.
(client)
Thank you again for everything, we love working with you all :)
G.C.
(client)
Blue Streak Docs employees are always helpful if you have a problem. If they cannot help you they direct you to someone who can. Every employee at Blue Streak I have had the opportunity to work with has been wonderful.
S.S.
(vendor)
I am extremely pleased to write this for Josh. Josh and I have only worked together since the beginning of January and I find him to be very kind and professional which in turn makes my job that much easier. Every day I look forward to working with Blue Streak Docs because I have the pleasure of working with Josh. He always ends the conversation with “You have a wonderful day, Miss Rose.”. I want Josh to know that I appreciate him very much – Blue Streak Docs has a wonderful team player – I would give him and A+.
R.C.
(vendor)
We simply did not have the time or resources to run the searches we needed on a daily basis. Then Blue Streak Docs stepped in and has been doing great ever since.
A.P.
(client)
I have had a wonderful experience with everyone at Blue Streak Docs. The communication has been really great, everyone is really kind and they all respond promptly to emails. Out of all of my clients I would say you are some of the best to work with.
B.G.
(vendor)
Leigh & the people I have worked with from BSD are a pleasure. They are very polite and easy to work with. When I have a question on any orders, I always get a quick response and they are very helpful.
R.L.
(vendor)
It is always a pleasure working with Ryan Mattison. He is very knowledgeable and understands the nature of this business. It is very easy to convey any problems we may experience with an order and get them resolved quickly. Overall, everyone we work with at Blue Streak is pleasant and eager to assist with any problem we may have.
R.P.
(vendor)
SLAs are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate the 100% quality & on time SLAs.
A.D.
(client)
Thank you so much for getting this recorded! You guys are amazing! I’m certain my office will have more recording requests in the near future — I’ll be sure they all go through you. Thank you again! Have a lovely day.
S.H.
(client)
Victoria, I wanted to take a minute to thank you for all of your help and communication on these things that have popped up. Hope you had a good weekend.
J.D.
(vendor)
Thank you Kirsten. Feedback is always appreciated, especially when it is so positive. We value and appreciate our Blue Streak relationship.
K.R.
(client)
You are one of my favorite vendors and every time we reach out to you for ETAs or Client Escalations, you always do what is needed for us and we really appreciate it.
N.A.
(client)
In the Vendor Management world, it can be a struggle to hold Vendors to the highest level of accountability while maintaining that personable touch. To encourage and not to push, to inspire excellence rather than to demand results. A good Vendor Manager is a leader of professionals, not an administrator of compliance. Too often I see companies hire individuals that do not know how to conduct title research with only a #1 goal of meeting numbers. I am happy to see BSD does not do that. Leigh Ann inspires us to do our best. She is knowledgeable, professional and works with a smile. My entire team here stands ready to follow.
R.P.
(vendor)
Good morning BSD, hope the start to a new week is going well, a new week always presents opportunities. With that being said, I wanted to reach out and commend the team I work with and specifically Leigh Ann, she’s been great. As you surely know, this environment we operate in is crazy and very compact, timewise, and she is always going above and beyond to communicate effectively and willing to assist in any way. BSD is a preferred client of our business and Leigh Ann is a big part of that, she makes it easier. Keep it up BSD!!!
B.D.
(vendor)
I just want to express my appreciation for you at Blue Streak Docs having the good sense to have hired a receptionist with such a bubbly personality. Whenever I call to discuss orders with whomever is the applicable person, Leigh Ann answers the phone and lights up my day. Not only is she a pleasure to talk to, even though it’s a brief conversation, she also comprehends the business and seems to always know where everybody is in the company and who I should talk to.
C.O.
(client)
Hey Kirsten, you all were an absolute pleasure! From your first call with us, to the set up and execution. Everything was flawless and we can’t wait to continue doing business with your company.
J.A.
(client)
Hey Jessica, just following up on this request – which I am more than happy to do!! I really don’t even know where to begin on how grateful I am to work with you. You are a positive phone call in my sometimes very stressful day… You are very professional but also very personal when it comes to talking about the goings on each day. I have been working with Blue Streak Docs since 2007 and look forward to continuing working with the Blue Streak team for many more years to come!!
M.G.
(vendor)
We have dealt with nationwide recordings/searches for almost 10 years now and always stressed over them. Now we have the comfort to know all recordings/searches will be handled with exceptional service :-).
L.L.
(client)