We are very satisfied. With the economy the way it is (we do bankruptcy law), we don’t anticipate a slow-down.
L.G.
(client)
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)
Just wanted to thank you for doing a great job. I love it when I see a Blue Streak review in my queue. I know I won’t be sending them back for corrections.
N.B.
(client)
You are awesome; thanks for making me look so good with our client!
T.J.
(client)
Great nationwide coverage, adaptable to my needs.
E.M.
(client)
I just want to say THANK YOU for everything you guys do. You always go above and beyond for me and help me however you can. I really appreciate it and the service you provide.
K.B.
(client)
We just had an order sent in last week and we were thrilled to get the results back. I do have another possible FL job that once I get the green light, I’ll be back to you for an order.
J.M.
(client)
I have worked with Josh for the last two months since he started earlier this year. I receive regular follow-up calls and emails regarding orders in process and he has been very friendly, easy to work with and promptly resolves any issues/fee approvals that have come about along the way. A joy to have as my vendor coordinator.
D.T.
(vendor)
Your teams are performing beautifully. The daily status report is very helpful, and I’m instructing my team to update ETA in our system. They are very good about letting us know if they are having issues, and I’ve stopped trying to use my county closures list and have been advising our departments of yours (with full recognition to your team’s work!). Blue Streak Docs makes our lives easier, and I appreciate your dedication and reliability!
K.M.
(client)
You are awesome Tracy. Thank you for all of your help.
S.B.
(client)
I have had wonderful experience with everyone at Blue Streak Docs. The communication is great, everyone is very kind, and they all respond promptly to emails. Out of all my companies I would say you are some of the best to work with. It has been a pleasure to work with you all these years!
B.G.
(vendor)
Thank you Kirsten, you and Jill have already exceeded our expectations by far. We will definitely be sending more recordings your way and look forward to working with you.
L.L.
(client)
Hi Kirsten – everything was good with this last project – we have been quite busy – we appreciate the quick turn on all of the orders.
S.J.
(client)
Blue Streak Docs is great. Their website is easy to use and their efficiency and quality of work is excellent. Anytime I have a question or need additional information they are always available and answer my questions or provide the information promptly!
M.B.T.
(client)
Hi Nina,yes, it is always a pleasure working with Blue Streak. The work orders are always correct and if we do have any questions your team is always available to answer. We have been working with Blue Streak for many years and we look forward to many more. Thanks
M.L.
(vendor)
Dear Ryan, it has been my pleasure to be one of your vendors. I enjoy working with you on orders for retrieval and certainly appreciate your prompt attention with responding to any and all questions that I have. You always have a positive outlook regarding BSD. Being a vendor with BSD is fun and you all make it that way. My overall experience with BSD has been positive and I hope that BSD continues to grow.
R.O.
(vendor)
We’re very satisfied with how the Walk-In Recording Project has been going. Any issues we had got smoothed out early on. Jill has been wonderful to work with as is Lauren.
J.Y.
(client)
We have only been working with Blue Streak Docs for a little over a year. However, it is by far the most organized, thorough and pleasant company to work for. You have made dealing with accounts something of ease. Thank you so much for all that you do and we wish you the best!
M.M.
(vendor)
OMG Mike – YOU ARE THE BOMB!! Thank you. That is above and beyond. And this really helps our customer too. I haven’t seen any come our way in this county yet but when the customer reached out to me and asked, I reached out to you guys. I really appreciate the info and the customer is super happy with us for providing it as well. Thank you, thank you, thank you!
M.S.
(client)
Thank you once again Kirsten you have always been so helpful and on top of my emails/orders and you are truly appreciated.
P.S.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Thank you Nikky and greatly appreciate your efforts as well as Jaime’s. You ladies are AMAZING and many, many thanks.
D.G.
(client)
I am very pleased with every employee I have had interaction with. Everyone has been very helpful and pleasant. We have just begun doing business with you and have already received several copy requests. We would love to have even more. We are enjoying doing business with your company.
P.J.
(vendor)
Thank you for being so detailed with your follow-through on this. I will say that your professionalism and attention is impressive. The other companies that I have dealt with could use a lesson or two from your office.
R.J.
(client)
I love you guys. Just keep up the good work.
M.A.
(client)