Hi Sam, yes everything looks good. I appreciate the quick turnaround. It was a pleasure working with your office and I will be sure to keep you in mind for future projects. Thanks and have a nice weekend.
J.M.
(client)
Leigh Ann. It is a pleasure to work with you. Your positive attitude is great, and it makes my job a lot easier. In this stress filled deadline business it’s nice to be able to provide a time frame and get realistic feedback when needed. I have always felt comfortable reaching out to you when there are issues, and we have always been able to resolve them to get the work completed in a timely manner.
R.G.
(vendor)
Jaime – You’re welcome, and thank you, too! Everyone at your company so far has exuded professionalism, excellent communication and promptness at every turn, and you are no exception! I hope you’re having a great day so far!
C.H.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Hi Leigh Ann. I enjoy working with you at Blue Streak Docs. You are always very courteous and professional on the phone. Your promptness is always appreciated in regard to any questions or concerns I may have regarding orders. I look forward to our continued business relationship with BSD.
J.L.
(vendor)
Hi Adrianne, thank you for the positive feedback, I rarely get that in this industry – it’s always when are we going to get it, when are we going to get it, when are we going to get it? So again thank you for taking the time.
S.M.
(vendor)
I am very impressed with title area’s management and their attention to detail, I appreciate your communication and taking the time to speak with me and all who are involved with my account, you all deserve a commendation.
C.H.
(client)
Hi Kristen, I reached out to Shira who had ordered the searches. She reported that you did a great job on the searches with excellent turn around time! So, thanks so much!
L.D.
(client)
We have had excellent service and responsiveness every time we’ve dealt with Blue Streak Docs.
B.T.
(client)
You guys did such a good job with the bulk project. Really, really, really great work – just great! Almost everything was done by the end of the year which is really what we were looking for. Thank you guys so much.
A.D.
(client)
We wanted to let you know it has been a pleasure working with you for our initial set of documents for recording. We are looking to ramp up closing more loans in Q1 of next year. As soon as we have more assignments to record, I will be reaching out.
J.H.
(client)
I think your team is fantastic and you offer a great product that you consistently deliver on. Your communication and tracking is the best that I have experienced, and I have been doing this a long time. We love the relationship we have with Jill and understand that she is a big part of that communication.
K.P.
(client)
This walk-in project is going well and your team has done a GREAT job in tailoring reports and procedures to meet our client’s high expectations. Jill is extremely responsive to our requests and we’re very pleased!!
J.Y.
(client)
Thanks for being such a great partner to me this year. I saw an uptick in my final #’s this year and I can thank you as a valued partner helping that. I am still a 3 person operation and it means a lot to me that you guys take care of me like I was placing 1,000 orders a year. I wanted to share that because there are many options out there for me and you have done a great job at a competitive cost.
A.M.
(client)
Many thanks for the updated information. My colleagues and I depend on the great services of Blue Streak Docs, daily! The enhancements that Blue Streak make, on a regular basis, are greatly appreciated and utilized by the entire team here.
S.W.
(client)
I really love Blue Streak’s quality. Production team will be sending more orders your way for sure. I really anticipate an increase for our orders. My team has nothing but praises.
A.H.
(client)
I have enjoyed working with BSD over the years. Everyone has always been easy to work with and always responds quickly to our requests. You provide accurate and detailed reporting for our document retrievals, title searches and walk-in recordings. If I have a concern, it is handled to our complete satisfaction. We very much appreciate all that you do for us. Thank you.
C.L.
(client)
Hey – wanted to say thanks so much for helping out with the last round of mortgage searches. Your team is great – the research was spot-on and turnaround time speedy, as usual. Thanks again, Kirsten. You guys are great!
L.W.
(client)
Blue Streak is wonderful! Your team is fantastic!
D.C.
(client)
Blue Streak Docs provided a lower cost option that could handle large volume on a state wide level. Blue Streak Docs has also been able to handle the automated and other electronic processing needs we wanted. Although it’s a state wide service, we have very good customer support. Our requests and questions are responded to in a very timely manner. Blue Streak Docs is able to handle a large volume with good tracking and reporting of information back to us. Without Blue Streak we might not have been able to obtain all the documents we needed to conduct legal service for our clients in a timely manner. I’m not sure if there is another service that can do what Blue Streak does at a state wide level, but I’m glad I don’t have to find out.
P.K.
(client)
Eve, thank you for such a positive and helpful email. I love the new forms and feel that they are user-friendly and efficient. I feel extremely blessed to be a part of such a professional and first-class organization. Have a wonderful day!
H.T.
(vendor)
Thank you Kirsten. I really appreciate how quick you always reply to my emails so I can keep my clients happy with a reply to them in a timely manner!
P.S.
(client)
Thank you all your prompt attention and results! I will be sure to recommend your services to others! Look forward to working with you again in the future.
R.K.
(client)
I am very pleased with every employee I have had interaction with. Everyone has been very helpful and pleasant. We have just begun doing business with you and have already received several copy requests. We would love to have even more. We are enjoying doing business with your company.
P.J.
(vendor)
Good Morning Tom. I forwarded your update to the client and his reply follows: “Please relate to the abstractor my personal compliment for the absolute best informative and thorough update I have ever seen.
D.F.
(client)