FYI, tell your team good job on this.
M.B.
(client)
Responsive, accurate and a pleasure to do business with.
T.D.
(client)
Hey Jessica, just following up on this request – which I am more than happy to do!! I really don’t even know where to begin on how grateful I am to work with you. You are a positive phone call in my sometimes very stressful day… You are very professional but also very personal when it comes to talking about the goings on each day. I have been working with Blue Streak Docs since 2007 and look forward to continuing working with the Blue Streak team for many more years to come!!
M.G.
(vendor)
Your teams are so very helpful, and I love the communication!! Kirsten is very good about checking with us, and Jaime and Jackee are amazing!
K.M.
(client)
Thanks for checking up Kristen. Very satisfied with the service. Very quick turnaround. There was a delay, but it was communicated and immaterial. No complaints on my end.
D.H.
(client)
Leigh Ann has been my go-to person for the last 5 months or so and I could not be happier. I look forward to talking to Leigh Ann every day, we always get orders on track but then she always takes the time to see how I am and if there is anything I need or that she can do for me. Leigh Ann is so sweet; I am so comfortable dealing with her – we have become phone friends. She makes my job with Blue Streak Docs so easy because she is always there should I need anything. Blue Streak Docs is lucky to have her.
R.C.
(vendor)
Keep up the good work and keep the ETA’s updated. We love working with you guys and appreciate all the hard work keeping the files moving.
N.W.
(client)
Thank you so much for the updates, feedback, for assisting when there are problems with the documents, for the instructions. I really appreciate all the guidance you give so that I can grow at work. I wish to be a part of Blue Streak for many more years, because I want to be a part of your growth and have a stable work with you.
A.L.
(vendor)
Leigh Ann. It is a pleasure to work with you. Your positive attitude is great, and it makes my job a lot easier. In this stress filled deadline business it’s nice to be able to provide a time frame and get realistic feedback when needed. I have always felt comfortable reaching out to you when there are issues, and we have always been able to resolve them to get the work completed in a timely manner.
R.G.
(vendor)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
Good morning Kirsten, I’m very satisfied with the turnaround time, and the quality of the work. We have a lot of business in the pipeline, and I’m looking into sending them all your way. The title work in WA looks very good.
R.N.
(client)
I love completing orders for you, and as fast as I can, too! and the More- the Better! 😊 Have a Wonderful Wednesday! 😊 Thank you for your help!
E.W.
(vendor)
I have had a wonderful experience with everyone at Blue Streak Docs. The communication has been really great, everyone is really kind and they all respond promptly to emails. Out of all of my clients I would say you are some of the best to work with.
B.G.
(vendor)
Hi Leigh Ann. I enjoy working with you at Blue Streak Docs. You are always very courteous and professional on the phone. Your promptness is always appreciated in regard to any questions or concerns I may have regarding orders. I look forward to our continued business relationship with BSD.
J.L.
(vendor)
Whenever I see Blue Streak Doc’s phone number pop up on my phone, I know automatically that it will be a fun conversation. Leigh Ann is very personable, charismatic, matches my mood which usually involves laughing, but yet very professional at the same time.
D.J.
(vendor)
Hey – wanted to say thanks so much for helping out with the last round of mortgage searches. Your team is great – the research was spot-on and turnaround time speedy, as usual. Thanks again, Kirsten. You guys are great!
L.W.
(client)
I really appreciate your help throughout all of this madness of recordings lately, we don’t know what we’d do without you! Thanks!
D.T.
(client)
I am a title examiner in New York, and have recently started doing some work with Blue Streak Docs. Eve Peets has been a great help with getting me started and setting me up with Blue Streak Docs. Eve has been on top of any questions I have had in a timely fashion, along with a kind tone in her emails. She is truly a pleasure to work along with. I look forward to a long working relationship with Eve and rest of Blue Streak Docs.
C.S.
(vendor)
Kirsten, I’m tickled pink with your services! Thanks and have a great day.
L.C.
(client)
I can’t tell you enough how much I appreciate the customer service you provide. I aspire to be as good to my clients as you are to me.
N.B.
(client)
One uniqueness I find in all of your work is better communication and turn time of your products. Anthony & Chala do a great job for us. You guys meet your tag line precisely; “Solving your data acquisition challenges – Lightning fast – Precision accuracy”. Being in this industry is not always easy!!!
K.N.
(client)
Blue Streak Docs is performing very well and we are very happy with their communication on orders.
N.S.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Hi Tali, Thank you so, so much! Words cannot express how grateful we are to your crew for doing work for us :)
G.C.
(client)
You are one of my favorite vendors and every time we reach out to you for ETAs or Client Escalations, you always do what is needed for us and we really appreciate it.
N.A.
(client)