We are always happy with the responsiveness, the availability, and the courtesy with which we’re treated by the staff at Blue Streak Docs.
J.L.
(client)
Team – Keep Up The Good Work!!!!! We are 2 weeks into the month and our 2 Owner Product is looking great at 99%! This is amazing!!!! The client is taking notice and is ecstatic about our great improvement so we don’t want to let up now. Thank you all for your hard work. Please continue to keep this product priority!
N.A.
(client)
We are very pleased with your service and turnaround time. I do not really know in advance when we will receive orders. We really appreciate your response and follow-up on our orders. Hope you have a great summer! Thanks.
C.L.
(client)
Thank you Nikky and greatly appreciate your efforts as well as Jaime’s. You ladies are AMAZING and many, many thanks.
D.G.
(client)
Even though we are thousands of miles away, I feel like my desk is right there. You make me feel part of the team. You’ve been so amazing to me over the years!
R.C.
(vendor)
Good afternoon Kirsten, thank you for being such a help; your customer service has been exemplary and I’m very pleased to have found you and your company. We will certainly be utilizing you for future work!
R.O.
(client)
I love being able to work with Blue Streak Docs. This is a great company and one of the things that make it so are its people. They are always kind, considerate and concerned and ready to help with any questions I may have. They send straight forward orders with exact instructions so there is no problem getting the title they need. In addition, they have a state of the art portal to receive and send orders so I always know where I am with billing. And what is better than that is they always PAY on time. Blue Streak is awesome and any vendor who gets to work with them is truly privileged.
N.F.
(vendor)
FYI, tell your team good job on this.
M.B.
(client)
One uniqueness I find in all of your work is better communication and turn time of your products. Anthony & Chala do a great job for us. You guys meet your tag line precisely; “Solving your data acquisition challenges – Lightning fast – Precision accuracy”. Being in this industry is not always easy!!!
K.N.
(client)
Good morning Kristen, I am impressed with how quickly the documents were returned and how efficient your team is. Outstanding customer service! Thank you and have a wonderful day. :)
K.M.
(client)
Very professional, always follow-up on customer service, work is accurate and returned in a timely manner.
T.E.
(client)
How do I love thee? Let me count the ways… 1. I beg to review all the Blue Streak Docs’ property reports. 2. I trade with my fellow employees all of their Blue Streak Docs property reports. In the trade, I have to look at any issues they may have with other vendors’ property reports (it’s worth the trade). 3. Did I mention I beg for all of Blue Streak Docs’ property reports? Great job Charlotte. Please let your team know they are appreciated.
N.B.
(client)
You are one of my favorite vendors and every time we reach out to you for ETAs or Client Escalations, you always do what is needed for us and we really appreciate it.
N.A.
(client)
Really, I am very happy to work with you. It is a nice experience.
A.D.
(vendor)
I am a title examiner in New York, and have recently started doing some work with Blue Streak Docs. Eve Peets has been a great help with getting me started and setting me up with Blue Streak Docs. Eve has been on top of any questions I have had in a timely fashion, along with a kind tone in her emails. She is truly a pleasure to work along with. I look forward to a long working relationship with Eve and rest of Blue Streak Docs.
C.S.
(vendor)
Victoria, I wanted to take a minute to thank you for all of your help and communication on these things that have popped up. Hope you had a good weekend.
J.D.
(vendor)
I really appreciate your help throughout all of this madness of recordings lately, we don’t know what we’d do without you! Thanks!
D.T.
(client)
Hi Tali, Thank you so, so much! Words cannot express how grateful we are to your crew for doing work for us :)
G.C.
(client)
Great nationwide coverage, adaptable to my needs.
E.M.
(client)
It is always very good to be communicating with Jaime on work lines. Jaime is caring, professional, courteous and she makes me feel like things are flowing right and no stops are ever occurring! I appreciate Jaime and her friends at Blue Streak Docs very much and am happy to work with this super friendly team!
I.W.
(vendor)
Hi Kristen, thank you for your email. Everything was perfect. Your team was very responsive to my inquiries and handled the project very professionally from start to finish. I would not hesitate to use your services again. In fact, I won’t be calling anyone else other than Blue Streak for all of my document retrieval needs. Thank you again for the amazing service. Cheers.
P.S.
(client)
Leigh Ann has been my go-to person for the last 5 months or so and I could not be happier. I look forward to talking to Leigh Ann every day, we always get orders on track but then she always takes the time to see how I am and if there is anything I need or that she can do for me. Leigh Ann is so sweet; I am so comfortable dealing with her – we have become phone friends. She makes my job with Blue Streak Docs so easy because she is always there should I need anything. Blue Streak Docs is lucky to have her.
R.C.
(vendor)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Bluestreak has been essential to this firm’s bankruptcy practice. The bankruptcy trustees here require copies of all deeds, deeds of trust, judgment liens, and prior homestead deeds for each debtor. We are not a big enough firm to send runners to all of the various county and city courthouses to get these documents. Blue Streak gets them for us, reliably and in a timely manner.
L.G.
(client)
Scott, Thank you very much for looking into this. Overall, I am more than pleased with the service Blue Streak has been providing to us. The turn times have been fantastic!
K.A.
(client)