We have really enjoyed working with Blue Streak Docs. All of the contacts we have at Blue Streak Docs are very professional but add a friendly personal touch. Leigh Ann has been great to work with. She understands the business very well. We hope to continue the relationship with Leigh Ann and her team. THANKS SO MUCH FOR ALL THE BUSINESS YOU GIVE US.
D.R.
(vendor)
I like the people I’ve worked with. They are knowledgeable and have a good understanding of what we want. Also, they’re great at rolling with the punches when I have had to make changes to our search requests.
M.M.
(client)
Your webpage is one of our top two favorites of the companies we service. Working with your support team is probably the easiest of the companies we service. We get meaningful responses in minimal time.
J.S.
(vendor)
Kirsten – as usual your service was spot on, timely and reasonably priced. Thank you so much. I’m the only department in need of title and deed work at our firm thus far, but will forward info about Blue Streak Docs to whomever needs your info if the occasion arises. Thanks again, Kirsten.
L.W.
(client)
Thank you, Sam. You have been awesome to work with and I appreciate that so much! It’s great to have a resource in Blue Streak Docs! Many thanks!
B.A.
(client)
Amanda and the team! Just love them. Yes, they communicate, listen to my needs, help where they can and work with me. That’s appreciated.
H.S.
(client)
I have been very happy with the service that Blue Streak Docs has provided over the last several months. We used to have one or two MD Document retrievers, but they moved on to other industries. Now we are exclusively using Blue Streak Docs for all of our MD Doc Retrieval requests. I have received excellent communication with everyone on your staff who always keeps me posted about delays or any other issues. Everyone has always been so helpful. Thanks again and I hope you have a nice evening!
K.A.
(client)
Hi Edith, I truly do enjoy working with you too! Even though the reconciliations might not be fun, it is always nice to have someone as pleasant as you on the other side.
N.P.
(client)
As of late, I would comment that turnaround time has been good, communication and responsiveness has been good (when I have had questions they have been answered in a timely and appropriately manner).
R.C.
(client)
Well what can I say about Justine!!!! She is awesome!!! I can always count on her to answer my emails immediately… get questioned answered. Price quotes and up charges approved… She is a great person to work with. And the best thing is Justine knows I am not an early morning person, so she always waits till 10AM or after to call me…. That is one thing that I really appreciate. It makes it known that I am not just some vendor on the other end of the phone, She has always made me feel part of the team…. inclusive!! I have been a vendor for Blue Steak Docs since November 2007, and its been my pleasure to work for such a great company with great employees like Justine to with.
M.G.
(vendor)
Hi Tracy – first, I want to thank you for handling this transition so fabulously by moving the found items instead of us doing it. You have no idea how much that has helped with us being down a person. I REALLY appreciate it and we REALLY appreciate you! I knew when I wanted your company to handle these, I was doing the right thing. Have a fantastic weekend.
S.B.
(client)
Dear Jaime, I love working with BSD! I tell a lot of people about BSD and the professional service that your company has to offer. You are the person that I contact the most because you always have the answer to any question that I ask you. During our telephonic conversations, you are always happy and helpful and professional and I appreciate that. Thank you, Jaime!
R.O.
(vendor)
Eve Peets is such a pleasure to work with! She consistently goes out of her way to be the most helpful Vendor Manager that I have ever worked with, and succeeds every day.
D.N.
(vendor)
Thank you Jaime! Love working with you!! 😊 You are the best as well! 😊 Have a wonderful day ! :))
W.D.
(vendor)
Hi Victoria, I am really very thankful to Blue Streak for giving me an opportunity to be a part of this company. I will try to my level best to maintain this relationship with Blue Streak. Thanks to each and every Blue Streak Member and especially you for your consistent support and all your assistance. Have a great week ahead.
A.S.
(vendor)
Good afternoon, Sam. Thank you. I am pleased with the service so far. I do have more to place with you; I was just dealing with month end deadlines first on my end.
T.B.
(client)
I love completing orders for you, and as fast as I can, too! and the More- the Better! 😊 Have a Wonderful Wednesday! 😊 Thank you for your help!
E.W.
(vendor)
As I think I have mentioned on our calls, we are very happy with the partnership we have with your team. I know you prioritize quality, and that shows by the low number of client inquiries we receive about the orders you do for us. I understand sometimes you even have to kick orders back to your vendors before we even see them, so that we don’t receive incomplete/incorrect searches. I realize that is likely a huge amount of additional work on your end, but that’s what spares us client reviews and possibly even claims, so we’re extremely grateful for the diligence on that end. Again, I don’t have much to say other than thank you for all of your efforts in quality, and in getting SLA’s back on track. You make things easy for us, and it’s a pleasure working with you and your team. If there’s ever anything you need from me, please don’t hesitate to ask.
A.R.
(client)
Blue Streak Docs is performing very well and we are very happy with their communication on orders.
N.S.
(client)
Oh!!! We love BSD. Leigh Ann is the best to work with. We would love to help you all with more orders as we cover nationwide. We can turn them around quickly! BSD is the best to work with.
A.H.
(vendor)
I see no room for improvement. I am very satisfied with the work and the staff at Blue Streak.
R.H.
(client)
Justine is always kind, courteous, professional and friendly. She always uses the “sugar” approach to get what she wants and I love working with her!!
M.H.
(vendor)
Rest assured that we are completely satisfied with the way things are going. Your team is great with correcting issues we have run into and providing feedback. Through constant collaboration we have worked out all the kinks and thus the new process is moving rather smoothly. All in all we are very pleased & have no complaints!
D.D.
(client)
Thank you for being so detailed with your follow-through on this. I will say that your professionalism and attention is impressive. The other companies that I have dealt with could use a lesson or two from your office.
R.J.
(client)
Experienced personnel with amazing work ethics!
J.T.
(client)