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We appreciate you taking the time to let us know how you feel. Any feedback is welcome, let us know how great we did or if we have room to improve!
We appreciate you taking the time to let us know how you feel. Any feedback is welcome, let us know how great we did or if we have room to improve!
Thank you for all your help. This working from home is such a challenge at times! I will definitely keep your information on hand for the next time I need this type or similar request!
Jessica and Justine always express a congenial attitude. Very nice to converse with them on our morning status calls. No negativity. Quite pleasant to verify current orders or resolve issues on completed files. Everything flows smoothly. I always try to assist them with old documents or provide documents which may sit out of our coverage areas.
Very professional, always follow-up on customer service, work is accurate and returned in a timely manner.
Scott, Thank you very much for looking into this. Overall, I am more than pleased with the service Blue Streak has been providing to us. The turn times have been fantastic!
Your products and services are great! We are very happy with the report format and turn times and you all are very good at communicating with us when you receive an order, when there are delays and also answering questions about status and corrections. We are very happy with everything. Thank you!
Eve, thank you for such a positive and helpful email. I love the new forms and feel that they are user-friendly and efficient. I feel extremely blessed to be a part of such a professional and first-class organization. Have a wonderful day!
You are always a complete joy to work with. You remember that working with county government can be difficult, but always provide positive feedback and encouragement with getting orders completed on time. I work with a lot of customers that forget that we’re all humans trying to get things done and don’t treat us with respect- you NEVER do that. You are always understanding and kind, but also do a great job of reminding us when things are due and keeping us on schedule.
I have had wonderful experience with everyone at Blue Streak Docs. The communication is great, everyone is very kind, and they all respond promptly to emails. Out of all my companies I would say you are some of the best to work with. It has been a pleasure to work with you all these years!
My contact at Blue Streak is always HELPFUL and PROFESSIONAL.
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I really love Blue Streak’s quality. Production team will be sending more orders your way for sure. I really anticipate an increase for our orders. My team has nothing but praises.
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
Really, I am very happy to work with you. It is a nice experience.
You guys did such a good job with the bulk project. Really, really, really great work – just great! Almost everything was done by the end of the year which is really what we were looking for. Thank you guys so much.
I really appreciate your help throughout all of this madness of recordings lately. We don’t know what we’d do without you! Thanks!
Good Morning Jackee. Working for Blue Streak Docs is wonderful. We’ve had no problems and the communications between the employees of Blue Streak and us has been very easy. Our emails with questions are answered right away. Your ResWare program is easy to use. We are very grateful to have you as a client and appreciate any work we receive from you. Thank You!
Hey Nina! We are VERY happy working with you guys! To put it bluntly, we’ve had some really crappy clients in the past, but these days we are fortunate to have only good ones and you’re definitely one of those! Thanks!!!
Chala, thank you for keeping us updated every day. It’s appreciated much more that you know.
As of late, I would comment that turnaround time has been good, communication and responsiveness has been good (when I have had questions they have been answered in a timely and appropriately manner).
I’ve been doing this for 20 years and Blue Streak Docs is my main client. You guys have helped me feed my family for years. Thank you!
Hi Kirsten, I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
We stumbled across Blue Streak and they have totally changed everything. Their knowledge of each State recording guidelines is unreal and their processing is amazing. You get updated email status as to each of your recordings and they will make changes to the document with your approval to insure it will get recorded. Also, they are extremely responsive with clients. I wish they were around when i started doing this because I would have saved a lot of stress LOL. I would definitely recommend them and know you won’t be disappointed.
We have worked with Blue Streak Docs for several years and have always found them to be very easy to work with and very prompt in responding to any questions that arise. The staff has remained very consistent which helps in developing good relationships between vendors and clients. We especially appreciate Ryan who has done an excellent job managing our account.
Thanks Kristen for providing such good information. Your talents never cease to amaze me!!
We have been with Blue Streak since shortly after you opened, I think about 11 years now? Maybe many more? Time goes by. In any case, Blue Streak is one of the 2 best firms we have worked with – always patiently explaining any questions we have, re exactly what is requested if unclear to me, prompt payments, friendly and supportive – we truly feel as if we are part of a team, not just another cog on the wheel.