You guys are so cool to work with. I really appreciate all of you and that I get to work with humans. I let a lot my clients go because of communication problems, but you guys make communication great.
J.B.
(vendor)
Hi Nicole, I see a lot has been getting done every day since this bulk dropped, which is great.
Thank you all for the hard work and for staying so diligent with these – you guys are awesome!
A.R.
(client)
You guys are a like a machine over there….I’m impressed!!
J.M.
(client)
It is very convenient to work with Blue Streak Docs online and very nice to work with your personnel.
H.S.
(client)
I have worked with Josh for the last two months since he started earlier this year. I receive regular follow-up calls and emails regarding orders in process and he has been very friendly, easy to work with and promptly resolves any issues/fee approvals that have come about along the way. A joy to have as my vendor coordinator.
D.T.
(vendor)
Good morning BSD, hope the start to a new week is going well, a new week always presents opportunities. With that being said, I wanted to reach out and commend the team I work with and specifically Leigh Ann, she’s been great. As you surely know, this environment we operate in is crazy and very compact, timewise, and she is always going above and beyond to communicate effectively and willing to assist in any way. BSD is a preferred client of our business and Leigh Ann is a big part of that, she makes it easier. Keep it up BSD!!!
B.D.
(vendor)
Just wanted to say thank you for completing the Document Retrieval Requests. You guys are great!
T.J.
(client)
Right now I have work from BSD up to my eyeballs! So happy to have all the work, especially during the pandemic. I have no complaints. I like everyone I have contact with, mostly with Amanda at this time. I think communication between us is reasonable. Too much gets in the way of work and too little causes problems for everybody. I also get paid regularly. What more could I ask for? Thank you Jackee and everyone at BSD.
T.K.
(vendor)
You are very responsive and have treated me well, particularly when I needed you to stand behind your work.
S.W.
(client)
Thanks Michelle. It’s great to be working with you and the team again. Business is going very well. Same for you, I hope.
J.M.
(client)
Just wanted to let you know how much we depend upon Mike and Merry. Even when a client is determining if they want a Property Report and ask a question we have no clue how to answer, we can depend on Mike and Merry to give us an educated, concise response to the question asked. Both Merry and Mike educate us on a daily basis. We appreciate them and are grateful they are assigned to our team. BSD is the best.
N.B.
(client)
Good morning Amanda. I rate you guys at a 10. We have had spectacular service from you-quick turn times for the most part, great correspondence when there are delays, easy to read search reports and quick responses when we have additional requests or questions. We enjoy working with you very much!
S.T.
(client)
Charlotte, you are a rock star, thank you. Please let me know when you send it over, so I can push it through our QC and submit to client. Thank you!! I have an “in” with Santa, will tell him you’re on the Nice List!!
K.M.
(client)
Hey Sam, yes it was what we needed. Thank you, I believe that you are going to be our source from now on.
B.T.
(client)
Great nationwide coverage, adaptable to my needs.
E.M.
(client)
Blue Steak Docs has been a good company to work for. Payments are timely; vendor reps are knowledgeable as to the documents/information required. E-mails are answered with the complete information provided. No problems at this end. Hopefully, this relationship will continue for some time as we have been with this company throughout its history.
L.S.
(vendor)
Good morning. The service and results are top notch.
K.C.
(client)
All looks great, and I am very pleased with both the turnaround and results. We are preparing to send the results and our report to our client shortly, and once I hear back from them, I will update you on their feedback as well. Thank you so much for all of your assistance in this matter and I look forward to utilizing your services again in the future. Have a great day and a lovely weekend!
R.O.
(client)
OMG I love working with all of you .. I look forward to seeing all of the orders. Even though I’m in Rhode Island I feel like I am right there with all of you. If I could give a special shout out to Amanda Gallant she is amazing – I literally love her. She is so incredibly kind to deal with what an asset to have with Blue Streak. Everyone there is lovely 😊!
R.C.
(vendor)
Whenever I see Blue Streak Doc’s phone number pop up on my phone, I know automatically that it will be a fun conversation. Leigh Ann is very personable, charismatic, matches my mood which usually involves laughing, but yet very professional at the same time.
D.J.
(vendor)
I can’t tell you enough how much I appreciate the customer service you provide. I aspire to be as good to my clients as you are to me.
N.B.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
I am always pleased with your services. I am still new here but I already told my boss and the other paralegal about your services. I will keep you in mind when I get to know more colleagues.
H.I.
(client)
Great turnaround times, reports are accurate and easy to read.
S.H.
(client)
Great response time and always ready to assist.
C.L.
(client)