Hey Nina! We are VERY happy working with you guys! To put it bluntly, we’ve had some really crappy clients in the past, but these days we are fortunate to have only good ones and you’re definitely one of those! Thanks!!!
M.G.
(vendor)
Well what can I say about Justine!!!! She is awesome!!! I can always count on her to answer my emails immediately… get questioned answered. Price quotes and up charges approved… She is a great person to work with. And the best thing is Justine knows I am not an early morning person, so she always waits till 10AM or after to call me…. That is one thing that I really appreciate. It makes it known that I am not just some vendor on the other end of the phone, She has always made me feel part of the team…. inclusive!! I have been a vendor for Blue Steak Docs since November 2007, and its been my pleasure to work for such a great company with great employees like Justine to with.
M.G.
(vendor)
We are always happy with the responsiveness, the availability, and the courtesy with which we’re treated by the staff at Blue Streak Docs.
J.L.
(client)
We are real estate investors and have used your e-recording services 4 times now over the past month. We expect to use this service 4 more times in the coming month! We have been very satisfied with your services. The prices are very reasonable. Your team is very quick to complete these transactions. Once I send you the documents for recording, I typically receive a response and an invoice within a few hours, and the recording is complete within 1-2 days. Your service has been invaluable in normal times, and with COVID restrictions, it has been indispensable!
W.Y.
(client)
I would give Blue Streak a 5 star rating (5 being the highest). We appreciate all the work they give us. The employees at Blue Streak are easy to work with. If we have a question about an order we can always reach someone to get an answer. Thanks again for all the business you give us. We enjoy working with Blue Streak and hope to continue the relationship.
D.R.
(vendor)
I really love Blue Streak’s quality. Production team will be sending more orders your way for sure. I really anticipate an increase for our orders. My team has nothing but praises.
A.H.
(client)
I very much enjoy working with Blue Streak Docs. Everyone I’ve dealt with has been very professional and courteous. Amanda and Josh are both a pleasure to work with. The new ResWare system has made things much easier especially when dealing with large numbers of orders. Keep up the good work!
J.T.
(vendor)
You are awesome; thanks for making me look so good with our client!
T.J.
(client)
HI Amanda! Yes, you all treat us super kindly! You respond quickly whenever I need clarification on how exactly to complete an order (when a search runs into complications). Your communication is clear and top notch; it’s obvious you all know the title industry well, and that makes it easy for us to work together and get your projects completed with the excellence you desire.
G.C.
(vendor)
We have been with Blue Streak since shortly after you opened, I think about 11 years now? Maybe many more? Time goes by. In any case, Blue Streak is one of the 2 best firms we have worked with – always patiently explaining any questions we have, re exactly what is requested if unclear to me, prompt payments, friendly and supportive – we truly feel as if we are part of a team, not just another cog on the wheel.
D.F.
(vendor)
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I.A.
(vendor)
Hi Adlee! You are awesome in my opinion – always smiling and kind and friendly over the phone! Jaime is great – always replying and working great together, loving it! Chala is fantastic!)) Anthony is always so courteous and polite in emails.
E.W.
(vendor)
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Dear Ryan, it has been my pleasure to be one of your vendors. I enjoy working with you on orders for retrieval and certainly appreciate your prompt attention with responding to any and all questions that I have. You always have a positive outlook regarding BSD. Being a vendor with BSD is fun and you all make it that way. My overall experience with BSD has been positive and I hope that BSD continues to grow.
R.O.
(vendor)
Everyone I communicate with at Blue Streak is always very nice…even when I’m not:}
A.S.
(vendor)
Thanks for taking care of this. You’re always very helpful, glad to jump in and help and we really appreciate it. We have worked with Blue Streak for years and have always had the best people to work with which makes are job so much easier.
C.S.
(vendor)
I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)
Thank you so much for getting this recorded! You guys are amazing! I’m certain my office will have more recording requests in the near future — I’ll be sure they all go through you. Thank you again! Have a lovely day.
S.H.
(client)
You are the best. We love working with you.
N.B.
(client)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)
I am very impressed with title area’s management and their attention to detail, I appreciate your communication and taking the time to speak with me and all who are involved with my account, you all deserve a commendation.
C.H.
(client)
I think your team is fantastic and you offer a great product that you consistently deliver on. Your communication and tracking is the best that I have experienced, and I have been doing this a long time. We love the relationship we have with Jill and understand that she is a big part of that communication.
K.P.
(client)
Even though we are thousands of miles away, I feel like my desk is right there. You make me feel part of the team. You’ve been so amazing to me over the years!
R.C.
(vendor)
Hey good morning, Kirsten. I wanted to brag on Jill. We have three OH recordings which became highly escalated last week and she’s been handling them expertly. We appreciate her outstanding customer service!
M.M.
(client)