Blue Streak Docs rocks!
N.D.
(client)
Your teams are performing beautifully. The daily status report is very helpful, and I’m instructing my team to update ETA in our system. They are very good about letting us know if they are having issues, and I’ve stopped trying to use my county closures list and have been advising our departments of yours (with full recognition to your team’s work!). Blue Streak Docs makes our lives easier, and I appreciate your dedication and reliability!
K.M.
(client)
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M.
(client)
Good Morning Sam, thank you for reaching out to us. We are very much so satisfied with the work that Blue Streak Docs is doing for us and love the relationship that we have with you and your team. We look forward to continuing to work with you this year.
A.M.
(client)
I wanted to reach out to you personally and thank you for all of your recent bulk order requests over the past several weeks, we greatly appreciate it! If there is ever anything we can do to earn more of your business here in Virginia both with daily work volumes and bulk special project orders, please let me know, we would enjoy the opportunity of further growing our company with yours. Again thank you, we truly value what we have with you guys!
B.M.
(vendor)
Good morning Michelle, I wanted to take a minute to let you know how much I enjoy working with you. You have excellent customer service skills and you always send my receipt of orders ASAP so I know they are being worked which means a lot to me. I hope your Friday will be Blessed!
P.S.
(client)
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T.
(client)
Thank you, Kirsten, for your email and providing a solution rather than just saying “I can’t help you”! That really means a lot to me. Understanding the true meaning of customer service is key in any business and you are certainly a model example. All the best to you and your family.
R.H.
(client)
I’ve avoided interviewing other vendors because I’ve been very impressed with our working relationship, your professionalism and communication so far and don’t see a need to continue to look for other vendors…”
C.H.
(client)
Hi Nicole, I see a lot has been getting done every day since this bulk dropped, which is great.
Thank you all for the hard work and for staying so diligent with these – you guys are awesome!
A.R.
(client)
Your turn around work product is within 48 hours which is fantastic and if I request it sooner, I do get it. Thank you!
R.N.
(client)
Even though we are thousands of miles away, I feel like my desk is right there. You make me feel part of the team. You’ve been so amazing to me over the years!
R.C.
(vendor)
Hi Leigh Ann. I have had the opportunity to work with many vendor partners over the decade that I have been a vendor for Blue Streak Docs. During that time, I have worked with many amazing representatives. With that being said, you have shown a superior level of dedication to the success of our relationship and the support that you give to my company, as well as to me as an individual. You go above and beyond each and every day to ensure that we have everything we need to give Blue Streak Docs the best quality product. Your quick responses to questions prevent delays because we are often able to get resolution in the land records resulting in the ability to complete a search without having to return. This is a quality that is not always common with customers. Blue Streak Docs should take pride in its employee commitment to ensuring that its vendors have access to their vendor teams! It is no wonder that you earned the title of employee of the month! It is definitely well deserved!
S.P.
(vendor)
I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)
Thank God you could handle this volume, now I don’t have to worry… one less worry.
C.H.
(client)
We absolutely love working with y’all! Anytime we have a question, or need guidance with an order we always receive an email back quickly. You guys are great, keep up the work. 😊
K.G.
(vendor)
Hi Leigh Ann. I enjoy working with you at Blue Streak Docs. You are always very courteous and professional on the phone. Your promptness is always appreciated in regard to any questions or concerns I may have regarding orders. I look forward to our continued business relationship with BSD.
J.L.
(vendor)
Hi Jaime, as for Blue Streak Docs, you guys are my most favorite client. Everyone is knowledgeable and friendly. It’s a pleasure to talk to or correspond with any of the many employees that I have interfaced with over the years we’ve been doing business together. As for Jaime Padgett. She is the one the I currently interface with most often. So I know first hand that she fits the bill re: being knowledgeable and friendly. And she is multi-faceted…she takes care of payment issues (if there are any), keeps track of all of my open orders, answers any questions that I might have about any given order. In other words, I can depend on her to have all the answers and to be personable during all interchanges. Glad to be a part of the Blue Streak family.
C.O.
(vendor)
Just wanted to thank you for doing a great job. I love it when I see a Blue Streak review in my queue. I know I won’t be sending them back for corrections.
N.B.
(client)
Quick, responsive, accurate.
B.K.
(client)
I am extremely pleased to write this for Josh. Josh and I have only worked together since the beginning of January and I find him to be very kind and professional which in turn makes my job that much easier. Every day I look forward to working with Blue Streak Docs because I have the pleasure of working with Josh. He always ends the conversation with “You have a wonderful day, Miss Rose.”. I want Josh to know that I appreciate him very much – Blue Streak Docs has a wonderful team player – I would give him and A+.
R.C.
(vendor)
Nina, so far, the search packages we have received from you have been spot on. No complaints at all. We know how difficult it can be to get access to the records around the holidays in a normal year, let alone during a pandemic. We hope business picks up in the new year so we have more to send your way. Thank you.
K.K.
(client)
Gee, if I talk about how easy it is to work with you, and how quickly you get back to me when I have a question, I’m going to have a lot more competition with all the other abstractors out there wanting to work with you… oh, and then there is the fact that you guys actually pay me without my having to remind you. That is a very pleasant experience.
D.S.
(vendor)
Hey Ryan thanks so much for helping me get into the portal and helping me navigate it. You were very helpful and patient:) Love working for BSD and hope to get more work in the near future.
T.F.
(vendor)
Hi Leigh Ann! I want to let you know that you are always so helpful! Anytime I have any issues or questions, you always reply back quickly and give me information I need in order to get the order completed. As a whole, I enjoy working with Blue Streak Docs and everyone that I have spoken with there!
R.C.
(vendor)