Gee, if I talk about how easy it is to work with you, and how quickly you get back to me when I have a question, I’m going to have a lot more competition with all the other abstractors out there wanting to work with you… oh, and then there is the fact that you guys actually pay me without my having to remind you. That is a very pleasant experience.
D.S.
(vendor)
Hey Jessica, just following up on this request – which I am more than happy to do!! I really don’t even know where to begin on how grateful I am to work with you. You are a positive phone call in my sometimes very stressful day… You are very professional but also very personal when it comes to talking about the goings on each day. I have been working with Blue Streak Docs since 2007 and look forward to continuing working with the Blue Streak team for many more years to come!!
M.G.
(vendor)
Experienced personnel with amazing work ethics!
J.T.
(client)
I have worked with Josh for the last two months since he started earlier this year. I receive regular follow-up calls and emails regarding orders in process and he has been very friendly, easy to work with and promptly resolves any issues/fee approvals that have come about along the way. A joy to have as my vendor coordinator.
D.T.
(vendor)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)
You are one of my favorite vendors and every time we reach out to you for ETAs or Client Escalations, you always do what is needed for us and we really appreciate it.
N.A.
(client)
You guys are great to work with and always seem very understanding when issues delay a report. I really enjoy working with Josh Rosenbaum, he is generally my “contact” and he’s always very gracious. He’ll call instead of the sending the never ending emails asking about an ETA. That’s valuable in my world because I’m generally hitting the streets and a phone call is just easier. Again, y’all are a great group and have provided for my business, which ultimately supports my family, and for that I’m extremely grateful. God has blessed me with a great opportunity and y’all are part of it.
B.D.
(vendor)
Thank you Charlotte. I enjoy working with you and Amanda, you’ve both been very helpful.
I.A.
(vendor)
Thank you so much for getting this recorded! You guys are amazing! I’m certain my office will have more recording requests in the near future — I’ll be sure they all go through you. Thank you again! Have a lovely day.
S.H.
(client)
I am very pleased with every employee I have had interaction with. Everyone has been very helpful and pleasant. We have just begun doing business with you and have already received several copy requests. We would love to have even more. We are enjoying doing business with your company.
P.J.
(vendor)
Justine, I just wanted to reach out and tell you how much I enjoy working with you.
I’ve been with Blue Streak Docs for quite a while now, and it seems as time passes they hire better and better people. Your knowledge and efficiency is appreciated, but even more valued is your kind and joyful personality. Sometimes you are the brightest spot in my day. I have a one client that I tolerate, several that I don’t mind and 2 that I love corresponding and working with. Of course, Blue Streak is in the top two, thanks to you and a couple of other outstanding people that I get to work with regularly. I hope you stick around for awhile and realize how you are treasured.
D.H.
(vendor)
Many thanks for the updated information. My colleagues and I depend on the great services of Blue Streak Docs, daily! The enhancements that Blue Streak make, on a regular basis, are greatly appreciated and utilized by the entire team here.
S.W.
(client)
The customer service is excellent. If I have a special project or need something right away, the staff is ALWAYS willing to jump in and help out. This is critical in some time sensitive situations that I run into.
A.M.
(client)
I feel that Blue Streak Docs always treats me kindly and responds in a timely manner to inquiries. I feel that the communication is always good and if ever I need more information in order to get an order completed, it is given to me. Lastly, I truly enjoy working with Blue Streak Docs and servicing you! Thanks!
R.C.
(vendor)
Hi Kristen, I reached out to Shira who had ordered the searches. She reported that you did a great job on the searches with excellent turn around time! So, thanks so much!
L.D.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Good afternoon, Sam. Thank you. I am pleased with the service so far. I do have more to place with you; I was just dealing with month end deadlines first on my end.
T.B.
(client)
Eve Peets is such a pleasure to work with! She consistently goes out of her way to be the most helpful Vendor Manager that I have ever worked with, and succeeds every day.
D.N.
(vendor)
Blue Streak Docs rocks!
N.D.
(client)
Kirsten, I was able to put my report together seamlessly with your results. I really appreciate how prompt your results came and how clear everything was on your documents. I will provide these to my client and let you know if I have any follow up questions or if they see any differences (I can’t imagine they will). Thank you and your team for such great service on this order and I will continue to send orders your way with results like this!
J.B.
(client)
Just wanted to let you know how much we depend upon Mike and Merry. Even when a client is determining if they want a Property Report and ask a question we have no clue how to answer, we can depend on Mike and Merry to give us an educated, concise response to the question asked. Both Merry and Mike educate us on a daily basis. We appreciate them and are grateful they are assigned to our team. BSD is the best.
N.B.
(client)
Hello Sam, our company has been using Blue Streak’s recording services for quite a while now. As a matter of fact, we exclusively send all documents to Blue Streak Docs for recording. Thank you.
M.W.
(client)
Sam, just wanted to say I am using your company exclusively for my searches and our deals are always a rush and you have never failed us. Your staff has been wonderful under pressure and your pricing of rush orders is very reasonable under the circumstances.
J.G.
(client)
Kirsten, I’m tickled pink with your services! Thanks and have a great day.
L.C.
(client)
You are the best. We love working with you.
N.B.
(client)
