I can’t tell you enough how much I appreciate the customer service you provide. I aspire to be as good to my clients as you are to me.
N.B.
(client)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)
I just want to express my appreciation for you at Blue Streak Docs having the good sense to have hired a receptionist with such a bubbly personality. Whenever I call to discuss orders with whomever is the applicable person, Leigh Ann answers the phone and lights up my day. Not only is she a pleasure to talk to, even though it’s a brief conversation, she also comprehends the business and seems to always know where everybody is in the company and who I should talk to.
C.O.
(client)
Very professional, always follow-up on customer service, work is accurate and returned in a timely manner.
T.E.
(client)
Ray has been very responsive and I appreciate his service in document recording.
M.G.
(client)
Hi Tracy – first, I want to thank you for handling this transition so fabulously by moving the found items instead of us doing it. You have no idea how much that has helped with us being down a person. I REALLY appreciate it and we REALLY appreciate you! I knew when I wanted your company to handle these, I was doing the right thing. Have a fantastic weekend.
S.B.
(client)
Once again, thank you for all your help. As always, you have done an outstanding job!
T.J.
(client)
Thank you Charlotte. I enjoy working with you and Amanda, you’ve both been very helpful.
I.A.
(vendor)
Jaime – You’re welcome, and thank you, too! Everyone at your company so far has exuded professionalism, excellent communication and promptness at every turn, and you are no exception! 🙂 I hope you’re having a great day so far!
C.H.
(client)
We are always happy with the responsiveness, the availability, and the courtesy with which we’re treated by the staff at Blue Streak Docs.
J.L.
(client)
Hey Ryan thanks so much for helping me get into the portal and helping me navigate it. You were very helpful and patient:) Love working for BSD and hope to get more work in the near future.
T.F.
(vendor)
It is always very good to be communicating with Jaime on work lines. Jaime is caring, professional, courteous and she makes me feel like things are flowing right and no stops are ever occurring! I appreciate Jaime and her friends at Blue Streak Docs very much and am happy to work with this super friendly team!
I.W.
(vendor)
I do a lot of contract work for different companies. Blue Streak Docs is one of my favorites due to the efficiency and courtesy of all we have had contact with. There are a few companies I almost dread getting work from. Shh! Don’t tell anyone I said that. Have a blessed day.
J.H.
(vendor)
Thanks Michelle. It’s great to be working with you and the team again. Business is going very well. Same for you, I hope.
J.M.
(client)
Thank you for being so detailed with your follow-through on this. I will say that your professionalism and attention is impressive. The other companies that I have dealt with could use a lesson or two from your office.
R.J.
(client)
Thank you for going beyond to obtain that missing page!!!! Its truly appreciated. Happy Friday!!
N.N
(client)
Merry you are wonderful. I wish my team worked as well as yours. You should all be commended.
N.B.
(client)
Good Morning Sam, thank you for reaching out to us. We are very much so satisfied with the work that Blue Streak Docs is doing for us and love the relationship that we have with you and your team. We look forward to continuing to work with you this year.
A.M.
(client)
Kirsten, I’m tickled pink with your services! Thanks and have a great day.
L.C.
(client)
Experienced personnel with amazing work ethics!
J.T.
(client)
I am always pleased with your services. I am still new here but I already told my boss and the other paralegal about your services. I will keep you in mind when I get to know more colleagues.
H.I.
(client)
Great start! I can tell you that you already have impressed me with your turn time on these handful of orders. Just as a side note, one of my vendors takes 48 hours to simply consume the orders into production whether it is 1 or 1000.
D.H.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Hey – wanted to say thanks so much for helping out with the last round of mortgage searches. Your team is great – the research was spot-on and turnaround time speedy, as usual. Thanks again, Kirsten. You guys are great!
L.W.
(client)
Thank you for explaining in detail so I better know what I am doing! I’ve told Miss Eve, one of your managers, over and over how much I enjoy working with Blue Streak!! You folks rock big time! Always very willing to help me help you, understanding, efficient, etc. I wish we could steer all our other work your way!! Other companies seem nowhere near as efficient, let alone polite and understanding.
D.F.
(vendor)