It is very convenient to work with Blue Streak Docs online and very nice to work with your personnel.
H.S.
(client)
Wow – that was fast! Just sent you the order this afternoon. Thank you very much and have a nice weekend!
K.A.
(client)
Blue Streak Docs employees are always helpful if you have a problem. If they cannot help you they direct you to someone who can. Every employee at Blue Streak I have had the opportunity to work with has been wonderful.
S.S.
(vendor)
I very much enjoy working with Blue Streak Docs. Everyone I’ve dealt with has been very professional and courteous. Amanda and Josh are both a pleasure to work with. The new ResWare system has made things much easier especially when dealing with large numbers of orders. Keep up the good work!
J.T.
(vendor)
Kirsten, I’m tickled pink with your services! Thanks and have a great day.
L.C.
(client)
Just wanted to let you know how much we depend upon Mike and Merry. Even when a client is determining if they want a Property Report and ask a question we have no clue how to answer, we can depend on Mike and Merry to give us an educated, concise response to the question asked. Both Merry and Mike educate us on a daily basis. We appreciate them and are grateful they are assigned to our team. BSD is the best.
N.B.
(client)
Hi Kirsten, I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)
Many thanks for the updated information. My colleagues and I depend on the great services of Blue Streak Docs, daily! The enhancements that Blue Streak make, on a regular basis, are greatly appreciated and utilized by the entire team here.
S.W.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
I think your team is fantastic and you offer a great product that you consistently deliver on. Your communication and tracking is the best that I have experienced, and I have been doing this a long time. We love the relationship we have with Jill and understand that she is a big part of that communication.
K.P.
(client)
Many thanks for this lengthy update, hope this answers the client’s question, appreciate all the extra effort for this one. You spoil our clients with your quick, detailed responses, Merry! We (and they) love you for it!!
E.A.
(client)
Chala, thank you for keeping us updated every day. It’s appreciated much more that you know.
K.M.
(client)
Good morning Michelle, I wanted to take a minute to let you know how much I enjoy working with you. You have excellent customer service skills and you always send my receipt of orders ASAP so I know they are being worked which means a lot to me. I hope your Friday will be Blessed!
P.S.
(client)
In the Vendor Management world, it can be a struggle to hold Vendors to the highest level of accountability while maintaining that personable touch. To encourage and not to push, to inspire excellence rather than to demand results. A good Vendor Manager is a leader of professionals, not an administrator of compliance. Too often I see companies hire individuals that do not know how to conduct title research with only a #1 goal of meeting numbers. I am happy to see BSD does not do that. Leigh Ann inspires us to do our best. She is knowledgeable, professional and works with a smile. My entire team here stands ready to follow.
R.P.
(vendor)
Most importantly, I just love Jill! She is so wonderful to work with, and just makes my job so much easier. She makes me look better than I deserve with my clients. As always, thank you for everything.
T.J.
(client)
Jaime – You’re welcome, and thank you, too! Everyone at your company so far has exuded professionalism, excellent communication and promptness at every turn, and you are no exception! I hope you’re having a great day so far!
C.H.
(client)
I am very pleased with every employee I have had interaction with. Everyone has been very helpful and pleasant. We have just begun doing business with you and have already received several copy requests. We would love to have even more. We are enjoying doing business with your company.
P.J.
(vendor)
Hey Nina! We are VERY happy working with you guys! To put it bluntly, we’ve had some really crappy clients in the past, but these days we are fortunate to have only good ones and you’re definitely one of those! Thanks!!!
M.G.
(vendor)
FYI, tell your team good job on this.
M.B.
(client)
Scott, Thank you very much for looking into this. Overall, I am more than pleased with the service Blue Streak has been providing to us. The turn times have been fantastic!
K.A.
(client)
I just wanted to let you know how great of help Rebecca is. Whenever we have an urgent request she always answers immediately. Her timely response helped us meet our goals. It is good to know that we can count on her prompt reply and her kind words.
J.B.
(client)
Hey Sam, yes it was what we needed. Thank you, I believe that you are going to be our source from now on.
B.T.
(client)
Nina, so far, the search packages we have received from you have been spot on. No complaints at all. We know how difficult it can be to get access to the records around the holidays in a normal year, let alone during a pandemic. We hope business picks up in the new year so we have more to send your way. Thank you.
K.K.
(client)
We have dealt with nationwide recordings/searches for almost 10 years now and always stressed over them. Now we have the comfort to know all recordings/searches will be handled with exceptional service :-).
L.L.
(client)
Good afternoon, Sam. Thank you. I am pleased with the service so far. I do have more to place with you; I was just dealing with month end deadlines first on my end.
T.B.
(client)