Thank you Charlotte. I enjoy working with you and Amanda, you’ve both been very helpful.
I.A.
(vendor)
Thank you for the great service you and your staff have provided these last couple years. We appreciate the promptness in getting our orders completed.
N.G.
(client)
Yea! Huge thanks!! Real appreciation. Pass on to supervisor(s), if you wish, that I am grateful and appreciative of your professionalism, and it does help a great deal to have a clear and simple explanation. We are totally on the same page now. Blue Streak is my favorite client!
D.F.
(vendor)
Eve Peets is such a pleasure to work with! She consistently goes out of her way to be the most helpful Vendor Manager that I have ever worked with, and succeeds every day.
D.N.
(vendor)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
I am very pleased with the results I received from Blue Streak Docs and will definitely use your services in the future, as well as referring you to other paralegals at the firm.
C.B.
(client)
Good Morning Tom. I forwarded your update to the client and his reply follows: “Please relate to the abstractor my personal compliment for the absolute best informative and thorough update I have ever seen.
D.F.
(client)
You guys are awesome like always. :) I very much appreciate your help!
T.A.
(client)
This walk-in project is going well and your team has done a GREAT job in tailoring reports and procedures to meet our client’s high expectations. Jill is extremely responsive to our requests and we’re very pleased!!
J.Y.
(client)
One uniqueness I find in all of your work is better communication and turn time of your products. Anthony & Chala do a great job for us. You guys meet your tag line precisely; “Solving your data acquisition challenges – Lightning fast – Precision accuracy”. Being in this industry is not always easy!!!
K.N.
(client)
SLAs are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate the 100% quality & on time SLAs.
A.D.
(client)
Thank you Kirsten! Yes we are very pleased with your teams work! No tweaks needed :)
T.K.
(client)
You and your team have been great. Particularly Edith who has been my principal line of communication. Ultimately though it’s the strong customer service and simple process, order to receipt, that make recommending Blue Streak Docs a non-issue.
B.D.
(client)
Jaime – You’re welcome, and thank you, too! Everyone at your company so far has exuded professionalism, excellent communication and promptness at every turn, and you are no exception! I hope you’re having a great day so far!
C.H.
(client)
Nina, so far, the search packages we have received from you have been spot on. No complaints at all. We know how difficult it can be to get access to the records around the holidays in a normal year, let alone during a pandemic. We hope business picks up in the new year so we have more to send your way. Thank you.
K.K.
(client)
Blue Steak Docs has been a good company to work for. Payments are timely; vendor reps are knowledgeable as to the documents/information required. E-mails are answered with the complete information provided. No problems at this end. Hopefully, this relationship will continue for some time as we have been with this company throughout its history.
L.S.
(vendor)
Matt, don’t ever quit your job, mine depends on it. Thanks a lot, you are the BEST!
(client)
Hi Kirsten, Cook County is definitely a bit difficult, but I know that you can handle the job because you’re the best in the biz.
G.S.
(client)
Thank you for explaining in detail so I better know what I am doing! I’ve told Miss Eve, one of your managers, over and over how much I enjoy working with Blue Streak!! You folks rock big time! Always very willing to help me help you, understanding, efficient, etc. I wish we could steer all our other work your way!! Other companies seem nowhere near as efficient, let alone polite and understanding.
D.F.
(vendor)
The customer service is excellent. If I have a special project or need something right away, the staff is ALWAYS willing to jump in and help out. This is critical in some time sensitive situations that I run into.
A.M.
(client)
Dear Ryan, it has been my pleasure to be one of your vendors. I enjoy working with you on orders for retrieval and certainly appreciate your prompt attention with responding to any and all questions that I have. You always have a positive outlook regarding BSD. Being a vendor with BSD is fun and you all make it that way. My overall experience with BSD has been positive and I hope that BSD continues to grow.
R.O.
(vendor)
Good morning. The service and results are top notch.
K.C.
(client)
We’re very satisfied with how the Walk-In Recording Project has been going. Any issues we had got smoothed out early on. Jill has been wonderful to work with as is Lauren.
J.Y.
(client)
It’s been a pleasure working with you again! Looking forward to a growing partnership in the coming years!
E.M.
(client)
Great nationwide coverage, adaptable to my needs.
E.M.
(client)