Scott, Thank you very much for looking into this. Overall, I am more than pleased with the service Blue Streak has been providing to us. The turn times have been fantastic!
K.A.
(client)
Good afternoon, Sam. Thank you. I am pleased with the service so far. I do have more to place with you; I was just dealing with month end deadlines first on my end.
T.B.
(client)
Hi Leigh Ann. I enjoy working with you at Blue Streak Docs. You are always very courteous and professional on the phone. Your promptness is always appreciated in regard to any questions or concerns I may have regarding orders. I look forward to our continued business relationship with BSD.
J.L.
(vendor)
Jaime – You’re welcome, and thank you, too! Everyone at your company so far has exuded professionalism, excellent communication and promptness at every turn, and you are no exception! 🙂 I hope you’re having a great day so far!
C.H.
(client)
Jessica and Justine always express a congenial attitude. Very nice to converse with them on our morning status calls. No negativity. Quite pleasant to verify current orders or resolve issues on completed files. Everything flows smoothly. I always try to assist them with old documents or provide documents which may sit out of our coverage areas.
M.R.
(vendor)
Hi Elaine, I just wanted to shoot you an email to let you know how thankful I am for the chance to work with Anna and to let you know how helpful she was this past week, especially since we had a TON of rushes to get out. It was a huge pleasure and relief to work with Anna. She was very professional and made sure to stay on top of all of the orders that were sent to you guys and paid great attention to any rushes I had sent to her. I honestly don’t think I had to follow up on any of them, so she definitely made my life so much easier! I really hope and look forward to the chance that I get to work with her more in the future!
B.C.
(client)
I have had a wonderful experience with everyone at Blue Streak Docs. The communication has been really great, everyone is really kind and they all respond promptly to emails. Out of all of my clients I would say you are some of the best to work with.
B.G.
(vendor)
Blue Steak Docs has been a good company to work for. Payments are timely; vendor reps are knowledgeable as to the documents/information required. E-mails are answered with the complete information provided. No problems at this end. Hopefully, this relationship will continue for some time as we have been with this company throughout its history.
L.S.
(vendor)
I enjoy working with you guys, everyone is really nice. I have no trouble getting paid and the only time someone contacts me is when I forget to update orders. Other than that, everything is great!
P.D.
(vendor)
We wanted to let you know it has been a pleasure working with you for our initial set of documents for recording. We are looking to ramp up closing more loans in Q1 of next year. As soon as we have more assignments to record, I will be reaching out.
J.H.
(client)
It’s been a pleasure working with you again! Looking forward to a growing partnership in the coming years!
E.M.
(client)
Hi Kirsten, I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)
I have enjoyed working with Leigh Ann and all the vendor contacts at BSD. Leigh Ann helped recently on a big project we had, and we got it sorted out with what was needed. Thanks very much!
J.M.
(vendor)
Once again, thank you for all your help. As always, you have done an outstanding job!
T.J.
(client)
Thank you Jaime! Love working with you!! 😊 You are the best as well! 😊 Have a wonderful day ! :))
W.D.
(vendor)
You guys are really the only ones who ever ask questions and take the time to actually look into your orders. It is so nice and so refreshing to do work for a company who cares and really understands this industry. I spend so much time working with clients and companies who really just don’t understand what I do, and it is so helpful working for you guys. You really are the best.
S.P.
(vendor)
I was extremely happy with Blue Streak Docs. You guys are now my go to for Document Retrieval anywhere in the U.S. Thank you!
R.Y.
(client)
Hey good morning, Kirsten. I wanted to brag on Jill. We have three OH recordings which became highly escalated last week and she’s been handling them expertly. We appreciate her outstanding customer service!
M.M.
(client)
Merry you are wonderful. I wish my team worked as well as yours. You should all be commended.
N.B.
(client)
Hey Ryan thanks so much for helping me get into the portal and helping me navigate it. You were very helpful and patient:) Love working for BSD and hope to get more work in the near future.
T.F.
(vendor)
We are very pleased with your service and turnaround time. I do not really know in advance when we will receive orders. We really appreciate your response and follow-up on our orders. Hope you have a great summer! Thanks.
C.L.
(client)
We are always happy with the responsiveness, the availability, and the courtesy with which we’re treated by the staff at Blue Streak Docs.
J.L.
(client)
Your webpage is one of our top two favorites of the companies we service. Working with your support team is probably the easiest of the companies we service. We get meaningful responses in minimal time.
J.S.
(vendor)
I love you guys. Just keep up the good work.
M.A.
(client)