Let me thank you for your extremely conscientious and efficient service in helping me get a document recorded in the State of Florida. It would have been a nightmare without your help and I am eternally grateful. On the other hand, perhaps a simple thank you is good enough.
H.L.E.
(client)
I just want to express my appreciation for you at Blue Streak Docs having the good sense to have hired a receptionist with such a bubbly personality. Whenever I call to discuss orders with whomever is the applicable person, Leigh Ann answers the phone and lights up my day. Not only is she a pleasure to talk to, even though it’s a brief conversation, she also comprehends the business and seems to always know where everybody is in the company and who I should talk to.
C.O.
(client)
Thanks Michelle. It’s great to be working with you and the team again. Business is going very well. Same for you, I hope.
J.M.
(client)
I appreciate you being my “go-to” person at Blue Streak Docs. You definitely make this business of due dates & deadlines a much less stressful endeavor. Other first-line communicators in other companies could sure take a lesson from your approach and professionalism when communicating and working with vendors.
N.G.
(vendor)
Thank you so much for the quick turn-a-round. You guys are great!
T.J.
(client)
I’ve worked with Blue Streak Docs for about 5 years and can attest to their quality, communication, and turn times being top notch.
E.M.
(client)
Thank you so much for all your help; don’t know what I would do without you guys! Merry Christmas,
T.J.
(client)
Blue Streak has been essential to this firm’s bankruptcy practice. The bankruptcy trustees here require copies of all deeds, deeds of trust, judgment liens, and prior homestead deeds for each debtor. We are not a big enough firm to send runners to all of the various county and city courthouses to get these documents. Blue Streak gets them for us, reliably and in a timely manner.
L.G.
(client)
Dear Jaime, I love working with BSD! I tell a lot of people about BSD and the professional service that your company has to offer. You are the person that I contact the most because you always have the answer to any question that I ask you. During our telephonic conversations, you are always happy and helpful and professional and I appreciate that. Thank you, Jaime!
R.O.
(vendor)
All is well here, business is still very steady, we have been sending a good bit of work your way and as always we appreciate your promptness in getting it done. We are very satisfied.
M.B.T.
(client)
You have made our recording experience so easy. Your pricing is quite reasonable. You are also terrific with communicating with us. We appreciate the effort you put forth with each transaction!
I.C.
(client)
Well – I will definitely reach out to you in the future for these situations. You guys were amazingly quick.
T.C.
(client)
I love you guys. Just keep up the good work.
M.A.
(client)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Justine is always kind, courteous, professional and friendly. She always uses the “sugar” approach to get what she wants and I love working with her!!
M.H.
(vendor)
My experience with Blue Streak Docs has been awesome. The prompt, detailed replies are welcomed by any searcher in the field to help process the request pending. Jaime Padgett, in particular, has been a great asset in various aspects, either billing, document submission or search questions – she has always been prompt and helpful. As a searcher in the field we are at the mercy of the various offices and courthouses and Jaime’s quick response helps to process the request. I look forward to continuing to work with Blue Streak Docs and Jaime in particular to provide service for any search and documents request.
P.H.
(vendor)
Blue Steak Docs has been a good company to work for. Payments are timely; vendor reps are knowledgeable as to the documents/information required. E-mails are answered with the complete information provided. No problems at this end. Hopefully, this relationship will continue for some time as we have been with this company throughout its history.
L.S.
(vendor)
Good morning Kirsten, I’m very satisfied with the turnaround time, and the quality of the work. We have a lot of business in the pipeline, and I’m looking into sending them all your way. The title work in WA looks very good.
R.N.
(client)
Eve Peets is such a pleasure to work with! She consistently goes out of her way to be the most helpful Vendor Manager that I have ever worked with, and succeeds every day.
D.N.
(vendor)
I think your team is fantastic and you offer a great product that you consistently deliver on. Your communication and tracking is the best that I have experienced, and I have been doing this a long time. We love the relationship we have with Jill and understand that she is a big part of that communication.
K.P.
(client)
Good Morning Sam, thank you for reaching out to us. We are very much so satisfied with the work that Blue Streak Docs is doing for us and love the relationship that we have with you and your team. We look forward to continuing to work with you this year.
A.M.
(client)
Hey Jessica, just following up on this request – which I am more than happy to do!! I really don’t even know where to begin on how grateful I am to work with you. You are a positive phone call in my sometimes very stressful day… You are very professional but also very personal when it comes to talking about the goings on each day. I have been working with Blue Streak Docs since 2007 and look forward to continuing working with the Blue Streak team for many more years to come!!
M.G.
(vendor)
Thank you very much! You guys are REALLY impressing me so far with your customer service and responsiveness. Thanks again!
B.W.
(client)
Scott, Thank you very much for looking into this. Overall, I am more than pleased with the service Blue Streak has been providing to us. The turn times have been fantastic!
K.A.
(client)
Good afternoon Kirsten, thank you for being such a help; your customer service has been exemplary and I’m very pleased to have found you and your company. We will certainly be utilizing you for future work!
R.O.
(client)