Dear Jaime, I love working with BSD! I tell a lot of people about BSD and the professional service that your company has to offer. You are the person that I contact the most because you always have the answer to any question that I ask you. During our telephonic conversations, you are always happy and helpful and professional and I appreciate that. Thank you, Jaime!
R.O.
(vendor)
Thank you Kirsten! I just want to say I am very impressed with the level of service that I have received from you and everyone I have had contact with in your office. I have passed on your information to everyone in our office and I’m excited to do business with you in the future.
D.T.
(client)
Oh!!! We love BSD. Leigh Ann is the best to work with. We would love to help you all with more orders as we cover nationwide. We can turn them around quickly! BSD is the best to work with.
A.H.
(vendor)
Hi Leigh Ann. I have had the opportunity to work with many vendor partners over the decade that I have been a vendor for Blue Streak Docs. During that time, I have worked with many amazing representatives. With that being said, you have shown a superior level of dedication to the success of our relationship and the support that you give to my company, as well as to me as an individual. You go above and beyond each and every day to ensure that we have everything we need to give Blue Streak Docs the best quality product. Your quick responses to questions prevent delays because we are often able to get resolution in the land records resulting in the ability to complete a search without having to return. This is a quality that is not always common with customers. Blue Streak Docs should take pride in its employee commitment to ensuring that its vendors have access to their vendor teams! It is no wonder that you earned the title of employee of the month! It is definitely well deserved!
S.P.
(vendor)
I just want to express my appreciation for you at Blue Streak Docs having the good sense to have hired a receptionist with such a bubbly personality. Whenever I call to discuss orders with whomever is the applicable person, Leigh Ann answers the phone and lights up my day. Not only is she a pleasure to talk to, even though it’s a brief conversation, she also comprehends the business and seems to always know where everybody is in the company and who I should talk to.
C.O.
(client)
Thank you for going beyond to obtain that missing page!!!! Its truly appreciated. Happy Friday!!
N.N
(client)
I have worked with Josh for the last two months since he started earlier this year. I receive regular follow-up calls and emails regarding orders in process and he has been very friendly, easy to work with and promptly resolves any issues/fee approvals that have come about along the way. A joy to have as my vendor coordinator.
D.T.
(vendor)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
BSD is a great company to work with. Everyone there is very helpful and friendly. Cassie Olson in particular has been of great assistance recently, not just with daily order coordination, but also in referring me to Patti to get an undeposited check voided and reissued. Patti was very prompt in her assistance with this issue as well. April has also been very helpful. In fact, everyone I’ve ever interacted with there has been great! Highly recommend both the company and personnel. I love working with all of you and a million stars to everyone!!! Thanks!
J.F.
(vendor)
I am a title examiner in New York, and have recently started doing some work with Blue Streak Docs. Eve Peets has been a great help with getting me started and setting me up with Blue Streak Docs. Eve has been on top of any questions I have had in a timely fashion, along with a kind tone in her emails. She is truly a pleasure to work along with. I look forward to a long working relationship with Eve and rest of Blue Streak Docs.
C.S.
(vendor)
Your teams are performing beautifully. The daily status report is very helpful, and I’m instructing my team to update ETA in our system. They are very good about letting us know if they are having issues, and I’ve stopped trying to use my county closures list and have been advising our departments of yours (with full recognition to your team’s work!). Blue Streak Docs makes our lives easier, and I appreciate your dedication and reliability!
K.M.
(client)
I applaud Justine and her team with their professionalism and courteous attitudes. Justine’s phone calls are always a pleasure. She asks how I am doing and politely asks on statuses. Her demeanor brings me a smile. So easy to work with on a daily basis.
M.D.
(vendor)
Hi Leigh Ann! I want to let you know that you are always so helpful! Anytime I have any issues or questions, you always reply back quickly and give me information I need in order to get the order completed. As a whole, I enjoy working with Blue Streak Docs and everyone that I have spoken with there!
R.C.
(vendor)
You and your team have been great. Particularly Edith who has been my principal line of communication. Ultimately though it’s the strong customer service and simple process, order to receipt, that make recommending Blue Streak Docs a non-issue.
B.D.
(client)
I am very pleased with every employee I have had interaction with. Everyone has been very helpful and pleasant. We have just begun doing business with you and have already received several copy requests. We would love to have even more. We are enjoying doing business with your company.
P.J.
(vendor)
Thank you all your prompt attention and results! I will be sure to recommend your services to others! Look forward to working with you again in the future.
R.K.
(client)
Chala, thank you for keeping us updated every day. It’s appreciated much more that you know.
K.M.
(client)
Quick, responsive, accurate.
B.K.
(client)
Jill, THANK YOU SO MUCH!!! This file has been a real challenge. We appreciate your help!!
L.F.
(client)
Thanks for checking on us, you all are doing a great job. We appreciate the quick response to our follow ups and status checks. As well as your website — this has been very helpful.
I.L.
(client)
I was extremely happy with Blue Streak Docs. You guys are now my go to for Document Retrieval anywhere in the U.S. Thank you!
R.Y.
(client)
Thank you and it was a pleasure working with your team. I certainly will look to use your firm on future transactions as may be necessary.
P.W.
(client)
Good morning Jaime,I wanted to thank you for all the business in May. Please know that I appreciate you and the great relationship we have. I hope you have a great day!
B.L.M.
(vendor)
Matt, don’t ever quit your job, mine depends on it. Thanks a lot, you are the BEST!
(client)
SLA’s are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate 100% quality & on SLAs.
A.R.
(client)