I think you guys are great. You pay in a timely manner, send orders on a regular basis and everyone is always so polite. You all rock. Thank you for your continued business.
J.H.
(vendor)
We have only been working with Blue Streak Docs for a little over a year. However, it is by far the most organized, thorough and pleasant company to work for. You have made dealing with accounts something of ease. Thank you so much for all that you do and we wish you the best!
M.M.
(vendor)
I can’t tell you enough how much I appreciate the customer service you provide. I aspire to be as good to my clients as you are to me.
N.B.
(client)
Yea! Huge thanks!! Real appreciation. Pass on to supervisor(s), if you wish, that I am grateful and appreciative of your professionalism, and it does help a great deal to have a clear and simple explanation. We are totally on the same page now. Blue Streak is my favorite client!
D.F.
(vendor)
Thank you for the cooperation and for your effort in keeping our way on track for completion. We really valued your hard works and quick response on every issues and concerns that we have. Thank you.
N.P.
(client)
I was extremely happy with Blue Streak Docs. You guys are now my go to for Document Retrieval anywhere in the U.S. Thank you!
R.Y.
(client)
Even though we are thousands of miles away, I feel like my desk is right there. You make me feel part of the team. You’ve been so amazing to me over the years!
R.C.
(vendor)
I wanted to reach out to you personally and thank you for all of your recent bulk order requests over the past several weeks, we greatly appreciate it! If there is ever anything we can do to earn more of your business here in Virginia both with daily work volumes and bulk special project orders, please let me know, we would enjoy the opportunity of further growing our company with yours. Again thank you, we truly value what we have with you guys!
B.M.
(vendor)
I am extremely pleased to write this for Josh. Josh and I have only worked together since the beginning of January and I find him to be very kind and professional which in turn makes my job that much easier. Every day I look forward to working with Blue Streak Docs because I have the pleasure of working with Josh. He always ends the conversation with “You have a wonderful day, Miss Rose.”. I want Josh to know that I appreciate him very much – Blue Streak Docs has a wonderful team player – I would give him and A+.
R.C.
(vendor)
Thanks for your great service!
M.R.
(client)
I am really happy with Blue Streak from a process perspective. They have been keeping up with their ETA’s and updates. The have had minimal escalations of their orders.
N.A.
(client)
Thank you! We love you guys. 😊
B.F.
(client)
Great response time and always ready to assist.
C.L.
(client)
I just wanted to let you know how great of help Rebecca is. Whenever we have an urgent request she always answers immediately. Her timely response helped us meet our goals. It is good to know that we can count on her prompt reply and her kind words.
J.B.
(client)
Kirsten – another GREAT job by your team. Thanks again!
L.W.
(client)
Hi Kirsten, I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)
Well what can I say about Justine!!!! She is awesome!!! I can always count on her to answer my emails immediately… get questioned answered. Price quotes and up charges approved… She is a great person to work with. And the best thing is Justine knows I am not an early morning person, so she always waits till 10AM or after to call me…. That is one thing that I really appreciate. It makes it known that I am not just some vendor on the other end of the phone, She has always made me feel part of the team…. inclusive!! I have been a vendor for Blue Steak Docs since November 2007, and its been my pleasure to work for such a great company with great employees like Justine to with.
M.G.
(vendor)
Thank you so much for the quick turn-a-round. You guys are great!
T.J.
(client)
SLAs are at 100% on time which is awesome! Also, no errors for the month, great due diligence on BSD’s part, so great job on that as well. We appreciate the 100% quality & on time SLAs.
A.D.
(client)
Ever have a contact in a company that you felt like you’ve known your entire life?? Leigh Ann – you have helped me handle my county’s current crisis better, calmed me down when I was about to lose it, and made me laugh just when I needed it. You’ve helped me become a better abstractor in some ways, and your patience and understand was just what I personally needed. You’re an asset to me!! And I hope to you are to BlueStreak as well!!
J.Z.
(vendor)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
Whenever I see Blue Streak Doc’s phone number pop up on my phone, I know automatically that it will be a fun conversation. Leigh Ann is very personable, charismatic, matches my mood which usually involves laughing, but yet very professional at the same time.
D.J.
(vendor)
I am always pleased with your services. I am still new here but I already told my boss and the other paralegal about your services. I will keep you in mind when I get to know more colleagues.
H.I.
(client)
We simply did not have the time or resources to run the searches we needed on a daily basis. Then Blue Streak Docs stepped in and has been doing great ever since.
A.P.
(client)
You guys did such a good job with the bulk project. Really, really, really great work – just great! Almost everything was done by the end of the year which is really what we were looking for. Thank you guys so much.
A.D.
(client)