It’s been a pleasure working with you again! Looking forward to a growing partnership in the coming years!
E.M.
(client)
Scott, Thank you very much for looking into this. Overall, I am more than pleased with the service Blue Streak has been providing to us. The turn times have been fantastic!
K.A.
(client)
My favorite thing about Blue Streak Docs is their awesome team! Specifically both Amanda and Josh stand out as efficient, helpful and a joy to work with. Thanks to you both for all you do!
D.H.
(vendor)
We just had an order sent in last week and we were thrilled to get the results back. I do have another possible FL job that once I get the green light, I’ll be back to you for an order.
J.M.
(client)
Y’all pay on time and are not too pushy, which is all I can ask for. I try and keep my turn times down but when I do have a delay you seem to understand. I am happy to work for you all and thank you for being a customer.
B.N.
(vendor)
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
C.M.
(client)
We are extremely happy with the service and turn-around time. Great job by the staff over there. No new projects but we get them all the time. If we can utilize BSD, I’ll be sure to reach out.
J.B.
(client)
You are awesome Tracy. Thank you for all of your help.
S.B.
(client)
We are always happy with the responsiveness, the availability, and the courtesy with which we’re treated by the staff at Blue Streak Docs.
J.L.
(client)
Great turnaround times, reports are accurate and easy to read.
S.H.
(client)
Please let everyone on your team know how much I appreciate all that they do for us. It makes my life a lot easier here.
T.J.
(client)
I can’t tell you enough how much I appreciate the customer service you provide. I aspire to be as good to my clients as you are to me.
N.B.
(client)
Hi Adrianne, thank you for the positive feedback, I rarely get that in this industry – it’s always when are we going to get it, when are we going to get it, when are we going to get it? So again thank you for taking the time.
S.M.
(vendor)
Thank you, Sam. You have been awesome to work with and I appreciate that so much! It’s great to have a resource in Blue Streak Docs! Many thanks!
B.A.
(client)
You are one of my favorite vendors and every time we reach out to you for ETAs or Client Escalations, you always do what is needed for us and we really appreciate it.
N.A.
(client)
I really like working with BSD as a whole and especially with the vendor managers. They have been continually understanding of my queries and requests concerning difficult or lengthy orders. Our relationship, regarding these, inevitably ends up with my giving a fair price and the vendor manager understanding the situation. I also like the follow-up calls and emails which help to spot anything that may have gotten missed. BSD’s payment system is very easy to work with both from an invoicing standpoint (saving time for me) and for my account reconciliations. I love the ResWare Portal that BSD created. It makes it fast and easy to upload orders quickly.
P.C.
(vendor)
Sam, just wanted to say I am using your company exclusively for my searches and our deals are always a rush and you have never failed us. Your staff has been wonderful under pressure and your pricing of rush orders is very reasonable under the circumstances.
J.G.
(client)
Hi Leigh Ann! I want to let you know that you are always so helpful! Anytime I have any issues or questions, you always reply back quickly and give me information I need in order to get the order completed. As a whole, I enjoy working with Blue Streak Docs and everyone that I have spoken with there!
R.C.
(vendor)
I want to let you know how much I appreciate your section for closed counties. I know how much time I spend on keeping that list up to date, so I know how much more involved your information is! Thank you, I know all of your clients appreciate it as much as I do. And thank you for checking on us! I hope everyone at Blue Streak is healthy and safe, and appreciate you for all you do for us.
K.M.
(client)
Hey Kirsten, you all were an absolute pleasure! From your first call with us, to the set up and execution. Everything was flawless and we can’t wait to continue doing business with your company.
J.A.
(client)
Kirsten – another GREAT job by your team. Thanks again!
L.W.
(client)
We have worked with Blue Streak Docs for several years and have always found them to be very easy to work with and very prompt in responding to any questions that arise. The staff has remained very consistent which helps in developing good relationships between vendors and clients. We especially appreciate Ryan who has done an excellent job managing our account.
S.T.
(vendor)
It’s great working with you again. I have told everyone how responsive your company is.
S.D.
(client)
We have been with Blue Streak since shortly after you opened, I think about 11 years now? Maybe many more? Time goes by. In any case, Blue Streak is one of the 2 best firms we have worked with – always patiently explaining any questions we have, re exactly what is requested if unclear to me, prompt payments, friendly and supportive – we truly feel as if we are part of a team, not just another cog on the wheel.
D.F.
(vendor)
Well what can I say about Justine!!!! She is awesome!!! I can always count on her to answer my emails immediately… get questioned answered. Price quotes and up charges approved… She is a great person to work with. And the best thing is Justine knows I am not an early morning person, so she always waits till 10AM or after to call me…. That is one thing that I really appreciate. It makes it known that I am not just some vendor on the other end of the phone, She has always made me feel part of the team…. inclusive!! I have been a vendor for Blue Steak Docs since November 2007, and its been my pleasure to work for such a great company with great employees like Justine to with.
M.G.
(vendor)