We were very pleased with how Blue Streak Docs handled this project. Thank you to you and your team for providing such great service!
Just wanted to thank you for doing a great job. I love it when I see a Blue Streak review in my queue. I know I won’t be sending them back for corrections.
Justine, you guys are amazing! We love the work you send, even though we complain about how much a pain it is doing those two owners, I find them quite fun! And of course, you personally, are a lovely human being. When I see a Blue Streak call, I always hope its you! Customer service is always so much better with a fun person on the other side. I also really appreciate your understating that sometimes flexibility is needed with some ETA’s. Anyway! I need to get back to doing your work!
I must say that I am truly delighted with your service! You’re fast,accurate and very easy to work with. You will be hearing from me again. And you can be sure I’ll be mentioning your services to my colleagues.
It’s great working with you again. I have told everyone how responsive your company is.
We appreciate your orders and hope to continue to receive them. Thank you for the opportunity to work with you and please let me know if you have any questions or need anything.
Quick, responsive, accurate.
Thanks for taking care of this. You’re always very helpful, glad to jump in and help and we really appreciate it. We have worked with Blue Streak for years and have always had the best people to work with which makes are job so much easier.
The customer service is excellent. If I have a special project or need something right away, the staff is ALWAYS willing to jump in and help out. This is critical in some time sensitive situations that I run into.
Again, thank you. I know the boys in my unit will continue to benefit from your service. Kirsten is the best. She is always willing to help us with whatever we need. She is valuable to Blue Streak Docs, I am sure you would agree!!
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
Good afternoon, happy 2023, yes the service was amazing 😊
OMG I love working with all of you .. I look forward to seeing all of the orders. Even though I’m in Rhode Island I feel like I am right there with all of you. If I could give a special shout out to Amanda Gallant she is amazing – I literally love her. She is so incredibly kind to deal with what an asset to have with Blue Streak. Everyone there is lovely 😊!
Everyone I communicate with at Blue Streak is always very nice…even when I’m not:}
5 Stars – Very nice people to work with!
You have been extremely helpful and attentive, and we thank you for this. We will definitely keep Blue Streak Docs in mind for any upcoming cases.
I feel that Blue Streak Docs always treats me kindly and responds in a timely manner to inquiries. I feel that the communication is always good and if ever I need more information in order to get an order completed, it is given to me. Lastly, I truly enjoy working with Blue Streak Docs and servicing you! Thanks!
Thank you for all you do for us. We appreciate you. Merry Christmas and Happy New Year to you all.
Thanks for being such a great partner to me this year. I saw an uptick in my final #’s this year and I can thank you as a valued partner helping that. I am still a 3 person operation and it means a lot to me that you guys take care of me like I was placing 1,000 orders a year. I wanted to share that because there are many options out there for me and you have done a great job at a competitive cost.
Hi Kristen, I reached out to Shira who had ordered the searches. She reported that you did a great job on the searches with excellent turn around time! So, thanks so much!
Hi Nicole, I see a lot has been getting done every day since this bulk dropped, which is great.
Thank you all for the hard work and for staying so diligent with these – you guys are awesome!
I appreciate you being my “go-to” person at Blue Streak Docs. You definitely make this business of due dates & deadlines a much less stressful endeavor. Other first-line communicators in other companies could sure take a lesson from your approach and professionalism when communicating and working with vendors.
Thank you! We love you guys. 😊
Our biggest problems with our past vendors have been pretty much the exact 3 things you mentioned. Pricing, and the lack of transparency regarding pricing (some of our vendors do not provide notice when the quote exceeds the normal expected pricing; sometimes they will bill for and send us non-pertinent pages, despite our requests), communication (repeated requests for corrections, ETA statuses, etc. are often ignored), and turn-times were starting to become excessive and unreliable right before we started to look for new resources. Our experience with Blue Streak in those areas so far has been excellent however.
We have only been working with Blue Streak Docs for a little over a year. However, it is by far the most organized, thorough and pleasant company to work for. You have made dealing with accounts something of ease. Thank you so much for all that you do and we wish you the best!